NameSilo

FREE Domain Transfer to Network Solutions with Free 1 Year Extension! No Limitation!

Located in Domain Coupons and Offers, started by Shakib Khan, Sep 24, 2017

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  1. AuctionBio

    AuctionBio Top Contributor VIP

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    It was quite obvious that they will hit with lot of transfers, they are not new in this business. How they forget (or ignore) the fact that there is a thing called domainers... who are always looking for some great transfer promotions. OR let me say that the people who are making their business plan have gone out of mind totally.

    This kind of talk look me illogical always. They are blocking accounts but not restricting the coupon.
    I am sure they will entertain all the transfers and will cancel pending ones and will unblock all the accounts, otherwise they will also have some thing coming very bad to them.
     
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  2. wwwweb

    wwwweb Top Contributor VIP ★★★★★★★★★★

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    What will be bad that will be coming to them?

    Domainers transfer their domains out, which they are going to do anyways upon renewal?
     
  3. Acroplex

    Acroplex Top Member DomainGang.com PRO VIP ★★★★★★★★★★

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    Looks like a small scandal turning into a bigger scandal, should they decide to charge for the transfers completed with a valid discount coupon code.

    To narrow down a code's validity, the system needs to track a hash code (long unique identifier) from the email, which validates the source, e.g. that the intended recipient of the email offer is using the coupon code.

    That code and hash pair should also be restricted to an X number of domains, so that they cannot be shared either. Once used X times, the hash code is invalidated, regardless of the validity of the coupon code.

    Obviously, they didn't do any of that.

    Get ready to fight transfers out of NetSol in 60 days from now.
     
  4. promo

    promo Member

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    Man I wouldn't even transfer my names there if they gave me 10 years for free. You are asking for trouble having them at Netsol.
     
  5. carob

    carob Top Contributor VIP ★★★★★★★★★★

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    Many people have email accounts set to forward automatically to a second email address, and NetSol may have sent to email addresses that don't have a known user. So unless they only sent them to known, already verified customers they really have no way of saying who was supposed to get them.

    If they bought insurance on this but didn't meet the conditions of the insurance it will get interesting.

    It will get really interesting if they demand payment and threaten to cancel domain registrations if they don't get paid.
     
    Last edited: Oct 3, 2017
  6. AuctionBio

    AuctionBio Top Contributor VIP

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    Right!
     
  7. Acroplex

    Acroplex Top Member DomainGang.com PRO VIP ★★★★★★★★★★

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    The key is the email link, as long as it contains a hash code, it's irrelevant if the email was forwarded or not. Under normal conditions, all one has to do is log into their NetSol account, click the email link and use the promo. But apparently no such method was used, hence this clusterphuck.
     
  8. wwwweb

    wwwweb Top Contributor VIP ★★★★★★★★★★

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    He meant that before the fact, not after the fact, many of us learned this lesson many years ago.
     
  9. offthehandle

    offthehandle . VIP

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    NS has been around from the beginning, I started in 96’ using them when they were the monopoly. Interacted with their employees over the phone 25-30 times over all those years. Most were just bad employees who should have worked for McDonalds to learn how to interact properly with customers. Little or Nothing has evidently changed, always difficult to work with, higher prices, etc. I watched this thread simply to see how it would all play out and refrained from warnings as it would only repeat some early negative comments others wrote. Its sad to see if their disorganization and that in all these years the business has not improved. Evidently not, now 21 years after my first experience. I was at a trade show in 96 speaking directly to one founder that same year talking to her to express my frustration about making numerous long distance calls at 30 minutes each, then costing $0.16/ minute. Those repeated phone calls to register a name and all the poor customer service were really bad. Her response was surprisingly very arrogant and non customer service oriented. I was shocked that her attitude was so poor as a upper management shareholder / owner.

    These sort of problems are top down management normally. On a positive note, I had valuable names with them, and would trust my domains not getting stolen and protected by them as they make it difficult to transfer out. The idea that they offered OP a coupon should have been stated as exclusive to his use only, non transferable and this entire mess could have been prevented. That was an upper management error. I don’t blame any of you for using the coupon too, and OP was trying to help out. OP did publish his screenshot of the original email, and proof it worked for him. However, in hindsight and if NS did not want this mess to occur as pointed out by all the 633 posts, they should have shut it down immediately and denied any further use by other accounts, again a management issue. If true, Locking up accounts, refusing refunds and huge long delays and other things that happened is really bad business PR.

    Well some of you guys got a great deal. Enjoy it. Hopefully you dont need to start another thread about how NS held hostage all your domains, overcharges, non-auth codes, etc. best of luck to all.
     
  10. Acroplex

    Acroplex Top Member DomainGang.com PRO VIP ★★★★★★★★★★

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    You'd be surprised to learn the extent of domain hijacking that was facilitated at NetSol via identity theft, in the 90s, 2000's and even to this day.
     
  11. offthehandle

    offthehandle . VIP

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    I am surprised, so Well, thanks for that info. I had 3 and 4 char names never were touched, lucky me. Thanks for publishing those stolen names and recoveries like you do on your website too, it keeps the awareness. As NS reputation to never improve it seems, well thats sad. All the reading here on NP,s for months I thought it was only enom seemed to be the worst for thefts.
     
  12. AuctionBio

    AuctionBio Top Contributor VIP

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    I got my account back,
    Had a chat with an agent and he was quite good and helped me in resolving it.
    I actually bought one domain with one hosting package just before the transfers, and i provided that domain name and he unlocked it.
    All domains that were in pending transfer status are now cancelled.
     
  13. drsheraz

    drsheraz 59PR.COM VIP

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    where is live chat option?
     
  14. AuctionBio

    AuctionBio Top Contributor VIP

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    I was trying to retrieve password through secret questions, but portal was not accepting. I was trying again and again, after some 5 attempts, a window appeared that if I wanted to chat with some one.
    First it asked for my issue to search in the list than it asked to refine the issue and search again on third attempt it showed me the option if I want to contact some rep.
    So after a minute I was with an agent.
    First he was unable to resolve, he asked me to contact them via phone, but I mentioned that I am not in US and it will cost me too much and if he can help me out.
    He send me link for resetting the password, but it was giving me error again, he told me to wait for some time. I replied, it is happening from yesterday and he should help me out to resolve this issue. he told me to wait for some time and after about 5 mins he again told me to use the link now from your email.
    This time when I clicked the link, it redirected me to change password page.
    Now it is working... :)
     
  15. Acroplex

    Acroplex Top Member DomainGang.com PRO VIP ★★★★★★★★★★

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    (Types password frantically.)

    Click. Click. CLICK!

    Oh no. It's not working. What am I to do?

    (Sweating.)

    ...If only they had a damn chat feature.

    >>>POOF!<<<

    (NetSol Genie appears.)

    Yes, Master? Did you summon me?
     
  16. Hemanttilotia

    Hemanttilotia Established Member

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    Such posts remind me why only you could found domaingang :)
    Loved it.
     
  17. offthehandle

    offthehandle . VIP

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    but you forgot the part to rub the screen the "right way" first.
     
  18. hotsnow

    hotsnow Established Member

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    the registrar already changed to Netsol, but the status page still show as "Pending Completion", and there are no domains in domain manager...
     
  19. thekiller

    thekiller Top Contributor VIP

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    It will show after a couple of hours. Mine showed up after 2 hours.
     
  20. usernamex

    usernamex Top Contributor VIP

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    @hotsnow - it took mine a day or so to show up in account after the whois showed NetSol, you should be fine.
     
  21. hotsnow

    hotsnow Established Member

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    it's ok now, thanks :)
     
  22. loygwapo

    loygwapo Established Member

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    Thank you for sharing your experiences with NS. I agree, they're a horrible registrar. I understand why people want to save some money, though, but I feel that the savings are not worth the hassles, headaches and problems of associating with them. Even a thousand dollars worth of savings is not worth it. As the saying goes, "time is gold" and dealing with NS is not only a waste of time, but also a waste of effort and energy.
     
  23. usernamex

    usernamex Top Contributor VIP

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    Here is a summary of my experience with NetSol and this offer.

    My account history was a single 99 cent registration which I transferred out to test how difficult they were to deal with about 2 years ago.

    This promotion was NOT emailed to me - I learned of it here, and used the coupon to complete four successful test domain transfers. I then CALLED them to verify that this offer was 1] available to anyone, including new customers and 2] unlimited use. On BOTH points I was assured this was correct. I also checked that the transfers only had to be started before the coupon deadline so I could get all Auth Codes later.

    Then I continued to checkout more domains and stopped at 193 because I was tired of collecting domain info from my various accounts. My plan was to enter the Auth Codes over time and I didn't actually plan to complete them all, just entered them so I could pick and choose later.

    The following day my account was locked and I called and they unlocked it. I entered a handful more Auth Codes. I cut paste all pages of the transfer manager to sort through what the status codes were and organized this all in my own spreadsheet. For the domains I entered the Auth Codes for on day two, I did not ever receive any emails to actually start the transfer process.

    Day three, when I logged in, every incomplete transfer was cancelled. For the third day in a row, I called and support said he was going to restart all my transfers manually. Then he put me on hold again for longer and returned to tell me the fraud info that I posted as the WARNING post in this thread
    https://www.namepros.com/posts/6369241/

    There were three domains in Pending Transfer waiting for losing registrar that actually DID complete after they showed as cancelled in NetSol transfer manager

    For safety, I used my placeholder credit card, which is a prepaid gift card with low balance, every $1 pending pre-auth dropped off after about 5-6 days

    Over half of what I attempted I would have let drop anyway, and the domains I did attempt to transfer were all middle tier, there was nothing of great value to me, they are all domains I would sell for up to low $XXX. There was nothing I would have attempted to transfer out of NetSol after the extra year, so my risk of having the hassle of getting the Auth Code was limited to if I sold a domain that was there and had to move it individually at the buyers request.

    Final result - seven completed transfers, many hours of wasted time, zero charges so far and good luck if they attempt to charge me. I like to keep an Auth Code spreadsheet anyway on hand for specials so some of the time spent was useful.

    Still curious to see how they will handle this, my hope for everyone is they will honor the completed transfers without penalty.
     
  24. Chris Hydrick

    Chris Hydrick ChrisHydrick.com VIP

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    Thanks @usernamex for sharing.

    I don't think NetSol is looking to screw anybody over here. They should realize their mistake by now, and their involvement, so I assume the best course of action is to save face, while attempting to limit their exposure ie flagging peoples accounts after this thread started trending.

    This is the email I received from them. So far I don't see any charges to my account, so I am not upset. If they did (or do) charge me, I will be upset.
    upload_2017-10-4_20-8-12.png
     
    Last edited: Oct 5, 2017
  25. usernamex

    usernamex Top Contributor VIP

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    In general for the record - if you are new to transfer hopping $6.99 is NOT a great deal, especially if you will have to fight to get your auth codes later on.

    Currently LCN is $6.19 COM NET ORG INFO and coupons are occasionally still working at DomFam - Domain/MyDomain/NetFirms/Dotster around $6.80 sometimes slightly less, includes more extensions various prices. Requesting Auth Codes at LCN and DomFam is automatic and instant. LCN you have to go through a couple nag screens, DomFam your request is sent by email. Both companies Auth Codes must be done domain by domain, no bulk. Either of which are preferable to the at least 5 day wait plus phone call required for NetSol.

    @Grilled - They are referring to incomplete transfers - not transfers that completed and they are now reversing to original registrar, correct? If that is correct did you have any transfers complete before they locked your account? How many did you attempt to do?

    @ everyone else - anyone else receive an email like the one Grilled shared with a discount transfer offer? If so, was it $6.99?

    Fully agree if they attempt to charge me $6.99 for the handful I completed, then I will protest.
     

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