Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[domvault]

come on @Dynadot

give us some good - co io biz info vc etc - renewals as well, we are helping you guys become number one, aren't we
we need renewal discounts asap
show us some love

 

[Dynadot]

Thank you, we really do appreciate all of the support I've passed the request on to our marketing team regarding renewal offers on those TLDs, so hopefully we'll be able to include those in our future sales.

 

[RogueWriter]

Thank you, we really do appreciate all of the support I've passed the request on to our marketing team regarding renewal offers on those TLDs, so hopefully we'll be able to include those in our future sales.

And dont forget .supply, doggonit, lol.

 

[DnDigger]

For some domains, when I set Afternic or SedoMLS, it shows that it was confirmed but actually it isn't confirmed. More informative message what happened would be helpful.

 

[Berserker]

In the "security" section of your account, if you don't have a smartphone to set up 2FA, Dynadot got you:

For those customers without a smartphone, we also support sending codes through SMS. Carrier fees may apply.

(Note: On top of that, there are software to generate TOTP [2FA] codes on computers. So you can use 2FA without smartphone.)

EDIT: Oh, I guess I just understood: They mean "if you have a phone, but only a very basic one", not "if you don't have a phone" (I understood the latter, reason why I was finding it funny)

 

[tiletalk]

My problems were resolved after putting it here on the thread. Thank you.

 

[Parmeet]

Is it a good idea to enlist newly registered domains(60 days locked) from dynadot on Afternic at BIY. I have read that dynadot is a part of afternic network. Is the process smooth provided I get a sale.

 

[BrandingGo]

Hi, any active coupon for a new rereg dot coms?

 

[Berserker]

Are you logged out from Dynadot after a certain time, even if you're using it? I'm not sure how it works exactly, but it seems pretty annoying to me. Especially when you setup 2FA (which I also seem to need to try 2 or 3 times on each attempt to be able to log in successfully).

 

[Hypersot]

Are you logged out from Dynadot after a certain time, even if you're using it? I'm not sure how it works exactly, but it seems pretty annoying to me. Especially when you setup 2FA (which I also seem to need to try 2 or 3 times on each attempt to be able to log in successfully).

I think there is an option, somewhere in the settings, where you decide how long it will take before the system logs you out.

Edit:
here is the path,
My Info -> Account Info -> Advanced Settings -> Signin Options

 

[Dynadot]

For some domains, when I set Afternic or SedoMLS, it shows that it was confirmed but actually it isn't confirmed. More informative message what happened would be helpful.

I'm sorry to hear that, could you please PM us with your username and the affected domain names so we could take a look at that and check for any potential issues with the domains?

 

[Dynadot]

Is it a good idea to enlist newly registered domains(60 days locked) from dynadot on Afternic at BIY. I have read that dynadot is a part of afternic network. Is the process smooth provided I get a sale.

Unfortunately, if the domains are within the first 60 days of their registration period you may not be able to list the domains with Afternic and activate Afternic fast transfer, as the domains would not be eligible for transfer to a new registrar until they were at least 60 days old. However, we are part of the Afternic fast transfer network so you shouldn't have any issues listing domains for sale once they're at least 60 days old.

 

[Dynadot]

Hi, any active coupon for a new rereg dot coms?

I'm sorry, we don't have any active coupons for .COM re-registrations at this time, unfortunately.

Standard .COM registrations are currently on sale however, and have been reduced to $7.99 each with no coupon code needed. You would just register the domains as usual to receive the reduced price.

 

[Dynadot]

Are you logged out from Dynadot after a certain time, even if you're using it? I'm not sure how it works exactly, but it seems pretty annoying to me. Especially when you setup 2FA (which I also seem to need to try 2 or 3 times on each attempt to be able to log in successfully).

I'm sorry for the inconvenience that has caused, you would be signed out at the end of your set sign-in duration but can extend that by following the path posted by @Hypersot

 

[wwwweb]

I think for pro accounts, Or accounts with over 500 domains in them, Dynadot needs to stop putting auction locks of 15 days for domains under $500. My account funds have been in the system for 6 months, what purpose does a 15 day lock serve on cleared funds?

 

[DOMAIN ILLUMINATI]

Dear @Dynadot development department / management,

it would be appreciated if you would add the possibility to create + save nameserver - templates so that your customers can choose their needed nameservers with just one click instead of choosing them one by one each time.

 

[Dynadot]

I think for pro accounts, Or accounts with over 500 domains in them, Dynadot needs to stop putting auction locks of 15 days for domains under $500. My account funds have been in the system for 6 months, what purpose does a 15 day lock serve on cleared funds?

Thank you for the feedback, we understand that auction users would prefer the domains to be unlocked as soon as possible, especially when account credit is being used to pay for the orders. I've passed the feedback on to our team so they can look into the policy and see if we're able to reduce the duration of the auction lock further.

 

[Dynadot]

Dear @Dynadot development department / management,

it would be appreciated if you would add the possibility to create + save nameserver - templates so that your customers can choose their needed nameservers with just one click instead of choosing them one by one each time.

Thank you for the suggestion, before I pass this on to our team could I please just clarify my understanding of the suggestion?

To my understanding, you would be looking to create groups of name servers, for example ns1.example.com, ns2.example.com, ns3.example.com and ns4.example.com. Then when setting those in future, you could just select all 4 name servers with one click, rather than selecting those individually from the drop-down menus. Would that be correct?

 

[Dynadot]

Hi, any active coupon for a new rereg dot coms?

Hi @ReallyBigIdea.com, I've just learnt we do in fact have an active re-registration coupon for .COM domains, I'm sorry for the prior miscommunication. The code is "COMRR21", and that reduces .COM re-registrations to $6.99 each. The code is currently active until 00:00 UTC on 2021/02/01.

 

[wwwweb]

Thank you for the feedback, we understand that auction users would prefer the domains to be unlocked as soon as possible, especially when account credit is being used to pay for the orders. I've passed the feedback on to our team so they can look into the policy and see if we're able to reduce the duration of the auction lock further.

You do realize for vetted accounts if you do take auction locks off sooner, you will have more aftermarket participation follow thru. It's really important in the domainer cycle to be fluid with their domains as soon as they hit their accounts.