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Dynadot Official Thread

Located in Domain Registrar Reviews, started by Dynadot, May 5, 2020

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  1. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I'm sorry to hear that, could you please PM us with your username and the affected domain names so we could take a look at that and check for any potential issues with the domains?
     
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  2. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Unfortunately, if the domains are within the first 60 days of their registration period you may not be able to list the domains with Afternic and activate Afternic fast transfer, as the domains would not be eligible for transfer to a new registrar until they were at least 60 days old. However, we are part of the Afternic fast transfer network so you shouldn't have any issues listing domains for sale once they're at least 60 days old.
     
  3. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I'm sorry, we don't have any active coupons for .COM re-registrations at this time, unfortunately.

    Standard .COM registrations are currently on sale however, and have been reduced to $7.99 each with no coupon code needed. You would just register the domains as usual to receive the reduced price.
     
  4. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I'm sorry for the inconvenience that has caused, you would be signed out at the end of your set sign-in duration but can extend that by following the path posted by @Hypersot
     
  5. wwwweb

    wwwweb Top Contributor VIP ★★★★★★★★★★

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    I think for pro accounts, Or accounts with over 500 domains in them, Dynadot needs to stop putting auction locks of 15 days for domains under $500. My account funds have been in the system for 6 months, what purpose does a 15 day lock serve on cleared funds?
     
  6. DOMAIN ILLUMINATI

    DOMAIN ILLUMINATI Owner of ▲ the most expensive domain of all time. VIP Gold Account

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    Dear @Dynadot development department / management,

    it would be appreciated if you would add the possibility to create + save nameserver - templates so that your customers can choose their needed nameservers with just one click instead of choosing them one by one each time.
     
  7. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for the feedback, we understand that auction users would prefer the domains to be unlocked as soon as possible, especially when account credit is being used to pay for the orders. I've passed the feedback on to our team so they can look into the policy and see if we're able to reduce the duration of the auction lock further.
     
  8. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for the suggestion, before I pass this on to our team could I please just clarify my understanding of the suggestion?

    To my understanding, you would be looking to create groups of name servers, for example ns1.example.com, ns2.example.com, ns3.example.com and ns4.example.com. Then when setting those in future, you could just select all 4 name servers with one click, rather than selecting those individually from the drop-down menus. Would that be correct?
     
  9. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Hi @ReallyBigIdea.com, I've just learnt we do in fact have an active re-registration coupon for .COM domains, I'm sorry for the prior miscommunication. The code is "COMRR21", and that reduces .COM re-registrations to $6.99 each. The code is currently active until 00:00 UTC on 2021/02/01.
     
  10. wwwweb

    wwwweb Top Contributor VIP ★★★★★★★★★★

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    You do realize for vetted accounts if you do take auction locks off sooner, you will have more aftermarket participation follow thru. It's really important in the domainer cycle to be fluid with their domains as soon as they hit their accounts.
     
  11. DOMAIN ILLUMINATI

    DOMAIN ILLUMINATI Owner of ▲ the most expensive domain of all time. VIP Gold Account

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    Thank you for your (fast) reply.

    Yes, exactly (instead of "templates" I could also have written "groups".)

    For example, in case I want to create a nameserver - group / template that includes the SEDO - nameservers
    ns1.sedoparking.com and ns2.sedoparking.com I would want to name / save it as SEDO NAMESERVERS (or just SEDO (or any other name)) so whenever I want to set the SEDO - nameservers for a(n other) domain name in future, I then simply can choose this created nameserver - group / template (maybe also from a drop - down menu as this is a generally a comfortable method) and all the included (originally saved) nameservers from this nameserver - group / template will automatically be added to / used for my domain name with just one click.

    If you are going to implement this feature, then an integration of the possibility to edit the saved name server - groups / templates at any time would be perfect.
     
    Last edited: Jan 20, 2021
  12. itBigDad

    itBigDad New Member

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    TOP, thanks @Dynadot
     
  13. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I do understand where you're coming from, and we are aiming to make our service and UI as domainer-friendly as possible. I've had your additional comments passed along to the team along with the original feedback, thank you again.
     
  14. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for clarifying, I've passed this on as a feature request to our team. We aim to make our control panel as user friendly as possible, and reducing the number of clicks required for any action always helps, so I can certainly see how this would help with domain management.
     
  15. DOMAIN ILLUMINATI

    DOMAIN ILLUMINATI Owner of ▲ the most expensive domain of all time. VIP Gold Account

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    It's great to read that (you'd see an improvement in this too and that you forwarded it to your team as a feature request), thank you.
     
  16. ReallyBigIdea.com

    ReallyBigIdea.com Established Member

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    Hi @Dynadot kindly remove restriction for newly registered dot coms : This domain is in grace deletion period when the domain is adding to marketplace. Thanks
     
    Last edited: Jan 20, 2021
  17. simmplex

    simmplex VIP Member PRO VIP ★★★★★★★★★★

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    @Dynadot

    Thank you for your asking.
    But there should be a one time and for all solution for your really slow domain transfer in or out process,
    not case by case assistances.
    I bet you support girls do not like it too,
    lot of labour and boring jobs to deal with.
    It's the tech guys' fault.
    not you support girls' task.



     
    Last edited: Jan 20, 2021
  18. simmplex

    simmplex VIP Member PRO VIP ★★★★★★★★★★

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    I have to say,


    The boss of Dynadot is a rarely to see entrepreneur, not caring much on profits, addicted on tech stuff, sucessfully managing to keep the rock rolling at a thin margin. (I guess, we may not see another such good guy in a long time.)
    He has a big vision, if domains will not be crushed by other innovative tech in near future and his successors will keep his business stragegy, Dynadot will become an one hundred year brand.

    UI designers and UI experience manager are the best in the world.

    Support girls are always nice and really helpful.

    As for the tech guys, not so good, at least much less than the previous tech guys(not knowing them quitted or fired)


    Still really missing the old system of Dynadot.
     
    Last edited: Jan 21, 2021
  19. simmplex

    simmplex VIP Member PRO VIP ★★★★★★★★★★

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    Domain transfer in and out at Dynadot could be completed in less than 5 minutes in old days, like today's Sav.
     
    Last edited: Jan 21, 2021
  20. Embrand

    Embrand Top Contributor VIP ICA Member ★★★★★★★★★★

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    The site seems to be very slow since yesterday? At least after logging in.
     
  21. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I have passed the request on to our team, but I'm not sure if this is something we'd be able to change at this time, unfortunately. The restriction was implemented fairly recently however, so our team will take another look into that and see if the restriction can be removed.
     
  22. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for the feedback @simmplex, the transfer processing times are something our team are looking into improving and I've passed your feedback onto our engineers.
     
  23. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I see that we had some slowdown issues yesterday (January 20), but they should now be resolved. Are you still experiencing slowdown issues on our site? If so, clearing your browser's cache may help with that.
     
  24. Embrand

    Embrand Top Contributor VIP ICA Member ★★★★★★★★★★

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    Thanks, still slow after clearing cache. But hopefully it will improve soon.
     
  25. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for letting us know, I'll ask the engineering team to look into that. Are you finding the site to be slow in general, or only within certain areas, such as whilst managing your domains?
     

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