Please use the correct words, because you're confusing yourself and you're also confusing others.
Negative feedback is Trade Reviews. As I've already told you multiple times, we have not removed any negative feedback from anyone's account unless it violates the rules (E.g. leaving negative feedback for a deal that you were not part of). Members can remove their own feedback as well. If a problem is resolved, they can delete it themselves at anytime.
What you are probably referring to is posts in a sales threads being deleted. As with all sales threads, comments are not allowed and they will be removed to get the sales thread back on track. If members want to comment on a sales thread or voice concerns, they can only do so in a different thread (Not in the sales thread):
https://www.namepros.com/threads/pointing-out-a-scam-to-warn-others.1043956/
We understand that members may not always know the rules when they first join, and that is why it usually takes 2 "bad business" infractions before we restrict/close an account. "Bad business" infractions are things such as backing out of a deal without anything having been transferred yet. If money were to have been transferred and not refunded, then that would be an immediately restriction after only 1 offense. However, if it's something less than that, it usually takes 2 warnings (A second chance). Another example is if someone closes an auction early and doesn't award a winner, they will usually get 1 more chance to not let that happen again in case they didn't understand the rules. This usually requires us to explain that reserve prices are not allowed, and then there aren't any other issues in the future.
His account was restricted and the entire situation that led to that was explained here (in 2015):
https://www.namepros.com/threads/fantasize-com-bid-now.874975/page-2#post-4993628
In 2017, he contacted us for an account review. His smaller warnings had expired, and he worked to make right on his previous offenses where he could. Once he made right on those, he was given another chance and the restrictions were removed from his account.