Hello, I have not been able to get my money from epic for three months now. We are talking about 5 thousand. They all the time say chat tech support that they will contact me, but they are silent, and the mail is not responding
Can you tell me how to get my money back?
Mine is over 100 days old and $26,144
Sadly, there are MANY customers around the world that are having the same issues.
The short answer is Epik.com has had a critical cash shortage for MONTHS already, since it is alleged that Epik mixed company & escrow money (if not personal money too).
They do NOT have the money to pay (everyone/anyone?) the money they are owed.
The total amount owed to customers is unknown, but likely in the millions of USD.
As for what they are doing with the money they are receiving -- since they don't seem to be using it to pay their escrow obligations -- is anyone's guess.
The sad truth is there is NO guarantee you will receive any/all of the money you are owed.
Yes, you could have a US-based lawyer -- preferably one specializing in domain names / intellectual property -- sue them for the money + damages, etc. HOWEVER that would take a LONG time (months/year+) and there is NO guarantee you will receive the money, even if you win the case, ie if Epik declares bankruptcy, etc. If you decide to hire a US-based lawyer to help, make sure it is done on a contingency fee arrangement (the lawyer ONLY gets paid if/when money is recovered).
Another option is to try Washington State Small Claims court (lawsuits have a $5k or $10k limit), but that typically requires YOU to do the simplified filings yourself -- in person -- so is only cost-effective, if you already live in Washington state or a nearby state. (And even if you won, you still would likely need to pay for assistance to collect the debt.)
(I am NOT a lawyer, so the above is my opinion, NOT expert legal advice. I strongly recommend everyone owed money by epik do their own due diligence.)