Well we all know that E-mail is not as reliable as it once was...
To me there is not doubt that godaddy has been negligent.
I would understand deletion of a domain where the whole whois is obviously fake but minor errors/typos are always possible. To cancel a domain just because of some E-mail issue sounds rough and stupid.
As the world's largest registrar GD should understand the value of domains. Some domains are worth more than a house.
What is funny is that gd is playing white knight and trying to lure registerfly customers but they are basically sharing the same lousy practices as rf
I believe - I hope - that the registrars where I have 100s of domains and developed personal relationships would at least attempt to contact me via alternate means to settle that kind of problem if it would ever happen.
Deletion of a domain should
never be taken lightly. The registrars seem to follow ICANN rules when it suits them best.
On a side note - but I know some will be interested to know.
Some people have complained that they are not receiving E-mails from Namecheap (including renewal notices). Well there probably is a simple explanation...
Namecheap is on the Enom platform. Maybe it's because Enom has so many customers, they are identified as a source of spam by many ISPs. Messages that originate from Enom will often never make it to the recipient.
A while ago I had purchased POP3 E-mail from Namecheap and I would only get 1/4 of my E-mail.
I found that out that the rest were quietly intercepted by my ISP and sent to a black hole somewhere...
Obviously if it happens with Enom it could happen with GD too. I am in no way responsible for the shoddy practices of my (ex-)ISP.
The fact is, every day an incredibly large percentage of E-mail is simply LOST. Unfortunately spam filters sometimes do more harm than good and will kill legitimate correspondence too.
I recommend to avoid using free E-mail addresses in your whois. Use a domain name that you control. And be careful with private whois.
Also, find a registrar you are comfortable with, and that will not treat you like a number. I often have the feeling that the big registars are just that: too big to care.