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Dynadot Official Thread

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Dynadot

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:heavy_check_mark: Dynadot.com
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Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591
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The views expressed on this page by users and staff are their own, not those of NamePros.
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The new "Ask AI" feature in our control panel is really quite cool. Almost scary how good it is at creating sales pitches for our domains...
 
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If you were planning on doing any April Transfers, then I have good news for you, as we're officially extending our .COM Transfer Sale until the end of April.

Same Code: COMSWITCH. Same great price: $8.95
 
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Those are great news, thanks Caleb!
 
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The Dynadot For Sale landers are not optimized for viewing on a mobile when it comes to installments. If I click the "Pay in installments" button, it does not display correctly.
 
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There is discussion about having both the Afternic FT and Sedo MLS premium active at the same time for domains registered on Dynadot. This sounds like a great idea, getting the best of both worlds. However, if a sale is happening on the one network, do you have any way of blocking the sale from subsequently happening on the other.

If the Afternic FT and Sedo Premium networks were required to check first with your registrar for the immediate domain availability, that would help prevent a potential buyer from putting an order through when a sale has already happened. Does such a verification exist in the system at this point?

Finally, is this a common practice---having portfolios with listings on both Sedo MLS Premium and Afternic FT? And has this been generally problem free?
 
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"Congratulations, you’re the new auction winner! The previous high bidder for the expired domain auction failed to submit their payment in time. As such, an order has been created in your account."

Dynadot has a similar policy to NameCheap. They don't remove all fraudulent bids and ask the 2nd bidder to pay. Both registrars make it optional to make payment but it's still wrong. Without removing the bids from the auction, I am paying 10x the amount. Dynadot has been around long enough to know about snapnames and halvarez shill bidding scandal. nobody learns from history nowadays
 
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@silentg

If fraud bidders won't be able to pay their last bid, they probably won't be able to pay their previous bids either. It is not difficult to evaluate it in this logic, actually.

However, many organizations ignore ethical rules because their only focus is to make more money.
 
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They cancelled the transaction and it was picked up by someone already.
Are some buyers doing it on purpose so they can grab these domains from the closeout?

If it's the same buyer buying the domains right after a transaction gets cancelled, Dynadot needs to take action.
 
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The Dynadot For Sale landers are not optimized for viewing on a mobile when it comes to installments. If I click the "Pay in installments" button, it does not display correctly.
Thanks for letting me know, I'll notify our engineers!
 
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are there plans to accept crypto at all?
While we have discussed it, We don't have any immediate plans to support crypto I'm afraid! I will update this thread if we do plan on doing so though!
 
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There is discussion about having both the Afternic FT and Sedo MLS premium active at the same time for domains registered on Dynadot. This sounds like a great idea, getting the best of both worlds. However, if a sale is happening on the one network, do you have any way of blocking the sale from subsequently happening on the other.

If the Afternic FT and Sedo Premium networks were required to check first with your registrar for the immediate domain availability, that would help prevent a potential buyer from putting an order through when a sale has already happened. Does such a verification exist in the system at this point?
I have not heard of a verification that would tell you if one sale is being courted on one site so it does not lose out on the other, but I'll let our engineers know to see if there would be a way for us to implement something like that!
Finally, is this a common practice---having portfolios with listings on both Sedo MLS Premium and Afternic FT? And has this been generally problem free?
Plenty of our users use both Sedo and Afternic to list their domains, and I personally have not heard of any glaring issues when listing your domain for sale on both besides selling it on one site while still listed on the other and having to remove the listing on the other site. If anyone has had issues with the two of them being set at the same time for domains please let me know!
 
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@calebdynadot The "Sell on Afternic" seems to be a pretty cool new feature. How does this differ from listing names directly from our Afternic account? Does it provide instant ownership verification even if the domain is incorrectly listed by someone else? And are our listings automatically removed if the domain expires or leaves our Dynadot account? Thank you.
 
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The "Sell on Afternic" seems to be a pretty cool new feature. How does this differ from listing names directly from our Afternic account? Does it provide instant ownership verification even if the domain is incorrectly listed by someone else?
So this differs just a bit from the original way for now, in that once you first link your Dynadot account to your Afternic one, you actually don't have to go on Afternic at all after that to list all your domains! It can all be done from our side.

This is just the soft-launch for this feature, and we're currently working on how we can get old listings automatically removed as we know thats a very common problem.
And are our listings automatically removed if the domain expires or leaves our Dynadot account? Thank you.
Yes, Once the domain leaves your Dynadot account the listing should automatically be removed!

This is a brand new feature we're testing out, so any feedback on how we can improve it is greatly appreciated!
 
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So this differs just a bit from the original way for now, in that once you first link your Dynadot account to your Afternic one, you actually don't have to go on Afternic at all after that to list all your domains! It can all be done from our side.

This is just the soft-launch for this feature, and we're currently working on how we can get old listings automatically removed as we know thats a very common problem.

Yes, Once the domain leaves your Dynadot account the listing should automatically be removed!

This is a brand new feature we're testing out, so any feedback on how we can improve it is greatly appreciated!
This is a great feature. It would indeed be fantastic if it could verify ownership and remove old listings since this is the biggest problem at Afternic I think.
 
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This is a great feature. It would indeed be fantastic if it could verify ownership and remove old listings since this is the biggest problem at Afternic I think.
Glad to hear you appreciate it! Yes once we finally have that down it will make listing at Afternic a much more seamless experience.
 
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This is just the soft-launch for this feature, and we're currently working on how we can get old listings automatically removed as we know thats a very common problem.

Yes, Once the domain leaves your Dynadot account the listing should automatically be removed!

This would be huge. Same for sedo listings. If you can set this up you'll gain a ton of new domains I guarantee it. Keeping track of marketplaces, verifying, removing duplicates, it's a huge pain in the a
 
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Dynadot really should prevent Auctions like this.

Domain is Cordova.CAM.

253101-d95d2651493fc9f0e2e85a1756789b56.data
 

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Dynadot really should prevent Auctions like this.

Domain is Cordova.CAM.

253101-d95d2651493fc9f0e2e85a1756789b56.data
Hello! Sorry, I'm not quite sure what the issue is, could you please elaborate?
 
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