DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[DomainRecap]

You may use Debian, there no turboupdates of Chromium...
For example, in Debian repo it is 93 as of now: https://packages.debian.org/search?keywords=chromium

I do use Linux on another system, but my main home/WFH laptop has to be Windows.

 

[Jurgen Wolf]

I forgot Winhole over a decade ago - and never even thought to use it again...
I also forgot Antiviruses - and never had any malware on my Debian desktop.

 

[Mister Funsky]

Suggesting the same for "Responds within xx [time unit]"

Agreed. I recently tried many times over the course of one day to respond to an offer but the message box would not allow me to input more than one or two characters. Although it was likely a browser issue (I used another computer and browser to finally be able to respond) I'm assuming it added time to my response counter.

 

[Jurgen Wolf]

Looks that such Unresponsive design issues are already traditional in their hands...
Just 3 months ago they released the absolutely dead Standard theme...

 

[Jurgen Wolf]

Although it was likely a browser issue (I used another computer and browser to finally be able to respond)

I guess, including previous Unresponsive issue 3 months ago, their devs are testing DAN in Firefox only.

 

[davidc1]

I guess, including previous Unresponsive issue 3 months ago, their devs are testing DAN in Firefox only.

And when you ask them why you make no sales for days they always say everything is fine...
Game changers could come...

 

[DomainRecap]

I guess, including previous Unresponsive issue 3 months ago, their devs are testing DAN in Firefox only.

Truer words were never written.

 

[DomainRecap]

The worst thing about all this is that we sellers are deep in the weeds because we can't respond to offers, but what all the potential buyers trying to do the same, getting irritated and taking off?

It's been a very bad month for me at Dan, and although I forward all my domain traffic there, I have 0 sales at $0, while I have 4 sales at GD for October, and even 1 at Sedo.

Something is very wrong about those numbers.

 

[Jurgen Wolf]

Just tried, sent message to the buyer successfully in Chromium 93...

I didn't receive any reply from this US bidder...
So they have the same Unresponsive issue definitely.

 

[LaszloSchenk]

As of this morning, the DAN site locks up whenever I try to respond to an offer in any way.

The site seems to work fine, but the second I open up the negotiation window, I cannot type anything or interact with the window, then the system locks hard and the browser gives out a "Page is not Responding" error.

This happens to me on both Edge and Chrome and not being able to negotiate on DAN is quite a major issue on my side.

Good morning @DomainRecap,

Have you made sure to contact our support desk and provide all required details for them to investigate?

In addition, the assumption of losing customers experiencing the same is wrong. We monitor the traffic and behavior closely and have noticed no significant changes in the dropout. If you provide us with the negotiations involved we can investigate the matter for you.

 

[DAN.COM]

You'd expect that DAN has tools that monitor these things, and alert them even in the weekend.

We'd have to monitor browser software changes and fix issues that Chrome introduced? That's an advanced monitor right there .

Jokes aside, only one seller used our support to report the issue. If more sellers contact us and provide details then we can fix this type of issue that occurs due to third-party changes faster than any product team in the market. But we need the right information to start with.

 

[MustaAras]

it would be awesome if there would be “watchlist” option for visitors/buyers.
When domain get “watchlisted” domain seller will get notification. When any price update happens visitor/watchlisters will get notification (by mail though) too. So it would help both sides to benefit i guess.

 

[Jurgen Wolf]

We'd have to monitor browser software changes and fix issues that Chrome introduced? That's an advanced monitor right there .

Nothing advanced here...
Beta (+1) and Dev (+2) channels are ALWAYS (FOR YEARS) available for testing...

Recently 95 was moved to Stable channel...
So 96 in Beta now and 97 in Dev...

 

[Future Sensors]

We'd have to monitor browser software changes and fix issues that Chrome introduced? That's an advanced monitor right there .

Fair point and agreed; such things always trigger me. There might be advanced ways to monitor, detect and delve into these types of client side problems on your side because it's a dance between two parties. But as this seems to be a corner case, it may not be worth investing too much resources here. Same goes for doing a post mortem (was the code indeed correct on both sides).

 

[Jurgen Wolf]

https://www.chromium.org/chrome-release-channels

p.s. NOT for lazy developers.

 

[DomainRecap]

The real question is:

When will this issue be fixed?

 

[eternaldomains]

The problem is that everything is forcing auto-update these days and to disable it means literally disabling entire program sets at the OS level that check, download and install said updates.

Not necessarily. For me (brave), I just need to change [EDIT: just rename, nothing else] an exe file to stop it. You'll need to search Google to find what's yours

 

[Jurgen Wolf]

only one seller used our support to report the issue.

It was me.
I informed your LiveChat immediately and sent link to these NamePros reports...

p.s. Already 2nd Unresponsive design issue for last 3 months.
Hire another devs, who are not bound with Firefox only.

 

[LaszloSchenk]

The real question is:

When will this issue be fixed?

Good afternoon,

The issue is resolved by our team. You are able to submit messages in the transaction window again.

Best regards,

 

[DomainRecap]

Good afternoon,

The issue is resolved by our team. You are able to submit messages in the transaction window again.

Best regards,

Thank you, and yes, I can confirm it does work now.