Copy of front and back of credit card?

[ThreeD]

Here is the situation:

We were in the process of registering a couple of New Zealand domains. We do NOT live in New Zealand. We've already registered domains in over 30 countries without encountering ANY problems.

The registrar in New Zealand rejected our registration because they deemed the order to be potentially high risk. (the money was reserved on our account for 3 days before the reservation disappeard and the money was made available again on our account). Now they want us to fax the front and the backside of our credit card to proceed with the registration process.

Does that sound a little off? If anyone has EVER been involved with this kind of registration process, please tell us.

We're most likely going to go with a different registrar because this doesn't make any sense to me or any of my co workers. I would still like to know if this is a new or upcoming routine among registrars dealing with customers who live outside the country borders.

 

[verbster]

Never heard of this as a normal procedure. Will give them (whoever they are) you security code on the back of the card (and your signature). Probably not a great idea.

 

[Kate]

Many registrars will ask for such documentation if they deem the order 'risky' .ie IP does not match billing data, or IP belongs to a country with high levels of fraud.

 

[mis_chiff]

If you talk to your CC company, they will
tell you that the 3 digit code on the back of
your card is supposed to be a confirmation
that YOU are the one using the card.

It is not supposed to be used for ID purposes.
However, I have been asked for a copy of it
only once in 3 years (my CC company said NO - don't give it)
there are plenty of other ways to verify ID.
and to date I've NEVER done it...

Your CC # and that 3 digit code = permission to shop

:imho:

 

[zeux]

.
.


The registrar in New Zealand rejected our registration because they deemed the order to be potentially high risk. (the money was reserved on our account for 3 days before the reservation disappeard and the money was made available again on our account). Now they want us to fax the front and the backside of our credit card to proceed with the registration process.

Does that sound a little off? If anyone has EVER been involved with this kind of registration process, please tell us.

Yes, ThreeD .. have been the same situation like you are.. , for me that was very unacceptable, and quite weird though. I put no more interest after they want me to send that copy of my CC ..

 

[Domagon]

Yep, that's a standard practice of some registrars for orders deemed a high fraud risk.

Some will allow one to mask the 3 digit card code (also 4 digit on front for AMEX) before scanning / faxing over.

Ron

 

[domain_name]

Yep, that's a standard practice of some registrars for orders deemed a high fraud risk.

Some will allow one to mask the 3 digit card code (also 4 digit on front for AMEX) before scanning / faxing over.

Ron

If the requisites includes the backside... , this is the best solution for providing the docs by masking the 3/4 digit pin on back side of copy / scan doc (do not mask the pin on your card !!)

(surprisingly, if you see any cc firm's T&C, you will not be able to legally proceed for any fraud happens to your card !!! )

 

[ThreeD]

thanks to you all. We're not 100% comfortable with faxing our companies CC information across the globe, so we'll send them another email. Hopefully they'll accept an alternative to verify our identification.

mis_chiff - that's what I'm thinking too and that's why we don't want to fax over the CC info. They replied to one of our emails where they said we could fax or scan a credit card statement that showed our company name / name and the credit card details. That still doesn't make me feel better about the whole thing.

 

[seraphimarts]

You might try using one of the one-off electronic card services (e.g., paypal allows you to generate a "card" for single use). Then, just create an image of a front and back of a card with the one-use data on it if your service provider doesn't already do so in the generation process. That way, your "real" card data wouldn't be exposed and you have another layer of liability protection for fraud.

 

[Robbie]

Cant you use another registrar?

I wouldnt send my CC details to anyone especially fax - You never know who shall be at the other end.

Regards,

Robbie

 

[ulasbbtr]

If they want to see your credit card, scan and send it. But use photoshop and cover the security number with black paint. Also cover the internal 6 numbers in the front with black paint, like 1234 56XX XXXX 7890.

They shouldn't need to see every information on it. If they insist on seeing that, won't give that information which is so risky.

 

[ThreeD]

ulasbbtr, we were thinking along those lines also. But if we have to do that every year when the renewals come around, we're going to look for an easier solution.

Robbie, we'll probably end up doing so. We just have to find a registrar that is good and reliable.

Craig, thanks. Never heard of it but I'll look into it.

Thanks again all for the valuable feedback. I don't know what we'd do without you all

 

[cobainer]

ulasbbtr, we were thinking along those lines also. But if we have to do that every year when the renewals come around, we're going to look for an easier solution.

ThreeD, you can send them a scanned copy of the front & back of your Credit Card but hide the CVV number without which it won't be of any use to anyone at all. Also, most of the registrars verify the card only once & the documents need not be given every time. So, get this confirmed first...

Alternatively, try using a verified PayPal account to make the payments...its a lot more easier...Hope this helps

 

[Keral_Patel]

I am having similar issues with some chinese registrars

When I purchased the domain names they asked for nothing but when I want to transfer them out they want loads of documents.

 

[cobainer]

As far as I know, if you transfer out a domain name...all you require is the domain name & its transfer authorization code...

Unless of course, there is a lock on the domain name or it is under some kind of a dispute...

 

[ThreeD]

ThreeD, you can send them a scanned copy of the front & back of your Credit Card but hide the CVV number without which it won't be of any use to anyone at all. Also, most of the registrars verify the card only once & the documents need not be given every time. So, get this confirmed first...

Alternatively, try using a verified PayPal account to make the payments...its a lot more easier...Hope this helps

I've thought about the same thing but I've seen quite a few registrars that don't include the CVV code when you register domains. Even if I fax the front and back of my CC without the CVV code, I'd still be worried about the security. I'm not a big fan of handing out CC info, especially if I don't know who's receiving my info on the other end.

Paypal would definitely make things a lot easier, unfortunately most of the .co.nz registrars don't accept paypal.

 

[deet]

I have always been told never to allow anyone to make a copy of your credit or debit cards. after all it could end up anywhere at that point.

not a good idea. :imho:

 

[Aggro]

While their security procedures might be commendable...

Waste of (your) time.

Find another registrar.

 

[Jeffrey]

You may give what they want, just erase the 3-digit number at the back of your card before you send it.

 

[Earthian]

domaindiscount24.com and moniker also sell .co.nz (in case you have an account in any of the two)




or you were looking specifically for a "local" one for better pricing ?

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