Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
Expanding support to handle both Chat and Phone is something we will be working on soon.Hi @Nick R Can you display a chat button on the website?
A quick update on a few issues:
Nameserver Changes - We are seeing some intermittent issues with NS changes not going through. After reviewing the logs, we see these are just some one domain specific issues. We are working to get these corrected and re-processed over the next 48 hours.
I see your ticket is open and being reviewed as we speak!I'm still having 3600 "one-domain"s right now not going through.
I see your ticket is open and being reviewed as we speak!
Hello All,
Nameserver Changes - We just pushed out a big update to our Nameserver update service that we expect to resolve the issues over the last week or so. If you have any failed NS changes, just re-submit them on Sav and it should go though correctly!
@Geegy - Assuming you are referring to Nameservers, see above!
@Hypersot - DM me before and after button click screenshot and we will take a look.
@Brandworthy - DM me the ticket number and ill take a look.
@alcy - We were just taking about that today. I'm guessing we will have it done in one of the next few sprints.
I did try this service and can say that it works, the only thing after the domain was registered it was still showing in the Active Backorder Requests, had to remove it from there manually, maybe try other browsers i have observed some cause missing elements, such browsers as Epic and Iridium, because for security reasons they disable many things.Since I don't want increase the volume of your tickets, a quick question:
What should I expect to happen when I click the 'backorder' button?
Currently, what happens after clicking 'Backorder' is the domain gets moved to a box called 'Bulk Remove Backorders' while the 'Active Backorder Requests' remains empty.
That happened on every domain I tried to place a backorder on.
I'm sure I'm doing something wrong, just can't figure out what.
Thanks
I did try this service and can say that it works, the only thing after the domain was registered it was still showing in the Active Backorder Requests, had to remove it from there manually, maybe try other browsers i have observed some cause missing elements, such browsers as Epic and Iridium, because for security reasons they disable many things.
Wait, what?! NS change fails if you already have a domain under the same NS? Why? This is such a stupid anti-feature I can't even fanthom why they would put it there.
Edit: I haven't even been getting an email each time the update fails... This is all so broken