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Sav Official Thread

Located in Domain Registrar Reviews, started by Nick R, Aug 3, 2020

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  1. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    We offer the same low prices every day of the year!
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. efizi

    efizi Established Member

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    Hi @Nick R
    I also have similar incident of "unable to process payment method" for a domain I have been trying to register for over 24 hrs. Its quite frustating, I will appreciate a timely assistance on this.
    Regards.
     
  3. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    If you reach out to our support team at [email protected] they should be able to provide more details on why the payment is not going through. You can also try an alternate payment method like PayPal as well.
     
  4. lotk

    lotk Top Contributor VIP Blue Account ★★★★★★★★★★

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    Anyone else having issues with random newly registered domains having the "For Sale Setting" defaulted to $280? Then when you click "Delist Domain" I get this error "User does not have permission to update this listing." ? And before it is asked, my dns is set to dan lander.
    upload_2020-12-2_15-47-1.png
     
  5. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    Hey @lotk - Have you reached out to our support team? If so, DM me your email address or ticket number and I can take a look as well.
     
  6. lotk

    lotk Top Contributor VIP Blue Account ★★★★★★★★★★

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    I just submitted one. DM is on its way.
     
  7. Robinscrusoe

    Robinscrusoe New Member

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    Hello,
    I bought a domain and have being having issues unlocking and transfering it to the owner.
    Is the Sav platform a scam
     
  8. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    I'm sorry to hear that the transfer is not working as expected. DM me your email address or ticket number and I can take a look at the support ticket.
     
  9. esekruzz

    esekruzz New Member

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    Here is my email address esekruzzATgmail.com attached to my sav account. I haven't been able to transfer out any of my domains
     
  10. theodore_zhou

    theodore_zhou DNN.ME,WCC.ME,VXDF.COM,TJVQ.COM,ZYHY.COM for sale.

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    i have problem login for sav from time to time,whether i use a vpn or not.
    seems very likely foolish secrity reasons like many uk registars.
     
  11. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    Can you DM me so more details on what you are seeing?
     
  12. esekruzz

    esekruzz New Member

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    Hi Hank, I have been trying to transfer domains from my portfolio to their new owners with no success.

    I have sent you a direct message with the domain names I am trying to transfer to the new owners.
     
  13. DnFolk

    DnFolk Top Member Epik.com Staff VIP

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    How can i expedite the transfer of domain at sav.com, any way to avoid 5 days of wait time?
     
  14. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    Just reach out to our support team and we can ACK it for you.
     
    Last edited: Dec 4, 2020
  15. synecdoche

    synecdoche Upgraded Member Gold Account

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    A couple of questions, apologies if they have already been answered:

    1. Is there a way to bulk edit domains in the portfolio? Like bulk change nameservers or bulk toggle Auto Renew on/off?

    2. Can we setup a default registration profile/default DNS records? I usually add the SEDO/Godaddy keys to the default records, so that they can be authenticated at both these marketplaces immediately after registration.

    I have scanned through the website multiple times, but dont think either of the above is possible. How are others handling these at the moment?

    Thanks in advance.
     
  16. twiki

    twiki Top Contributor VIP Gold Account

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    I am blocked on payment at Sav since almost 24 hours, cannot renew and do anything. Card and Paypal both don't work.

    Been with Sav for more than 1 year and have 1k+ domains with them.

    My only mistake: Bought 200 domains in a day. (While my intention was to buy about 2-3K in total....?!) I see now that this is mission impossible.

    Still awaiting for support to do something about it.

    Meanwhile, just looking at the domains. The payment side has been a bad issue; and I had multiple problems with it. Hopefully they can unlock it soon.
     
  17. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    @synecdoche

    Bulk changes – We are actively working on these as we speak!! They should be going live in the coming weeks after the new year.


    Default DNS – We do offer the ability to set the default nameservers, but not specific DNS entries. Setting up something like a wildcard DNS server may be a workable solution but it’s not something we natively support.



    @twiki

    Was our Support Team able to get your ticket resolved?
     
  18. twiki

    twiki Top Contributor VIP Gold Account

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    I think so. While it is still unclear to me where the blocking occurred (either at Sav or at our bank/card issuer), it works now.

    There was a solution for this if PayPal would allow us to fill the account with balance, but currently this is not possible in our country, for whatever that reason is.

    I think it is worth adding another payment option such as Skrill for example. Haven't used them much but anyway there should be another alternative to card and Paypal. If our card doesn't work, in this situation neither does Paypal cause it charges our card further.

    Edit: Oh and in-store credit - that would be very useful.
     
    Last edited: Dec 16, 2020
  19. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    Great to hear that it is working now! What country are you in that PayPal blocks pre-funding the account? (Feel free to DM me as well). We typically recommend that people just pre-fund their PayPal account and link that at Sav to use in-store credit but it sounds like that may be restricted in some countries.
     
  20. alcy

    alcy Top Contributor VIP

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    hi I only reg off expireddomains.net so not sure if this bug only applies to those restored names for regging. either way.. sometimes.. maybe 50 50 chance when I try reg a name which is available yer system says not available... so then I keep clicking search button like 10 times..and eventually it works... happened few times...most recent was

    fancy.,.,.vr..,,com

    remove symbols

    plz fix asap

    also can u say or link to changes of yer update tomorrow? does it include ability to sort by extension without everyone wasting 10 mins to download and view sheets? 10 mins per client...times 73774747 clients...is a lot of mins... whereas it's a one time 1 hour coding effort for u... do u see what I'm getting at? and why its sign of disrespect for yer clients to force them to download sheets? not to mention yer the only one on planet left who does this
     
  21. Nick R

    Nick R VIP Member Sav.com Staff VIP

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    Regarding one-off registrations, please email the details to [email protected] and we would be happy to take a look into it.

    Sorting - We are actively working on that and so much more as we speak! We began the process for this site upgrade last weekend and will be rolling out the UI changes like bulk tools and sorting in Jan!
     
  22. alcy

    alcy Top Contributor VIP

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    I gave u all details of the bug here... are u sure u cant just take it from here and want me to email others and repeat myself? ty

    ps I thought yer msg about site down for 4h on 27th dec meant yer rolling out the new updates right now?
     
    Last edited: Dec 28, 2020
  23. kaposzta

    kaposzta Top Contributor VIP ★★★★★★★★★★

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    I'm very pleased with Sav.com, .coms and .co-s are constantly cheap, the UI is great, domain registration is very fast and there are no annoying upsells. I don't know any other place where you can register a domain in less than 10 seconds. Godaddy's main screen does not even load in 10 seconds LOL :D

    I hope the bulk functionalities go live soon, and then Sav will be my number one registrar :)
     
  24. alcy

    alcy Top Contributor VIP

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    what u call fast checkout which it is is probably just an unintentional side effect of the worst most lacking in features ui among all registrars...

    let's hope they do something real soon..

    hard to argue with some prices. but we were not born today so I think we know they cant keep this up too long...and like all registrars it's a way to grab clients..that being said I fear that moving all or most names there will merely result moving them out down the road and all the work therein.
     
  25. kaposzta

    kaposzta Top Contributor VIP ★★★★★★★★★★

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    Yeah, the bulk functions are missing, but those are being developed. I hope the new features won't hurt the speed much after the go-live. Even the good registrars like Dynadot, Epik or Namesilo are slow when compared to Sav. I don't want to loose this new experience of speed :)
     

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