NameSilo

Regfly (again)

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This support ticket should explain:

Where to start....
I renewed this name well within the grace period.
It remains in expired list.
You have Hi-Jacked MY property (again) and redirected MY property to a PORN site (by default?), thus devaluing MY property.
Your ethics are questionable to say the least, and completly unprofessional.
Just because ICANN allows (for the time being) this travesty, you are basiclly profiting from a loophole and stealing MY traffic.
Define "Grace Period".
You walk a thin line here, and this is one reason why when it hits the fan, Regfly will be covered with it.
Are my Hi-Jacked clicks worth that much?

Cherry-Picking our names.... lol. Good business policy for a hit and run company, not for a company here for the long haul.

I want my name returned and accessable NOW!
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
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gingeman said:
I hate to say it, and I'm taking no sides here, but it looks to me like most of the problems here stem from people not renewing domains in time. Maybe not running so close to the edge would stop so many people falling?

1. If they change your whois to their own contact info, you won't get email notices of renewal.

2. If you can't correct the whois, you can't do a transfer out correctly, because you won't get the notice to accept it.

3. If the domain is not visible in your account, you can't see that it needs renewed manually to renew it, or even access it if you had other sources of expire info.

4. If you pay for renewal and they don't update the database expire date, you assume it has been renewed, even if they keep sending you renewal notices

5. If their interface won't LET you renew becuse it says there are insufficient funds when you actually have an on account balance with them, you can't renew promptly.

6. Renewal notices are not believable, since your interface ususally shows domains long since transferred out or pushed to others (see 3 & 4 above), and often doesn't even reflect the expire date at the new registrar.

There are bigger problems than just waiting too long to renew. ALL of the above have happened to me, plus a other few problems as well. I supported them for a long time, and used them since 2001 for up to 800 domains, but in the past 6 months things have become unmanagable with inusufficient support and too many bugs.

Even for the best user control panel in the industry and fairly good prices, for me it's not worth the extra time and work to put up with the constant problems

Caveat Emptor​
 
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Just in case you didnt know

Caveat emptor is Latin for "let the buyer beware".
 
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