Never trust NameJet.com until…

[AbdulBasit.com]

Hello and Assalamo Alaikum,

I have been using NameJet for years and never had any issue until the end of last month when I received an email from them stating that:

“We regret to inform you that a domain you recently purchased through a pre-release auction has been cancelled, as allowed by the NameJet Agreement. Unfortunately this domain was listed in error and was not available for sale.All efforts will be made to assure this does not occur again.

As a result, we will be refunding your auction fee within the next few days.”

To make things clear, I won a domain LLL.org through NameJet on Sep 17, 2016 and the above email I received was on Oct 29th, 2016; right after 41 days of winning the domain through an auction.

My card was charged on the same day of winning the auction. However, I responded them with the following message:

“What the hell is this? It’s been more than 1 month since I won the domain and now you are taking it back?? Kindly give the domain back to me or I will make you guys popular in every domain forum and my blog AbdulBasit.com which is widely read among domainers community.”

Their technical support member responded back:

“This domain was listed in error by the seller likely due to a typo in his submission and as such, there is no domain to deliver. You were never delivered the domain in this case due to the error in listing and as such, there is nothing that we can return.

We do apologize for the inconvenience as this is a rare occasion.”

After which I contacted them again and asked to either ban the seller or verify the domain ownerships and listings before making it live for auction for which I didn’t hear anything.

Also I was not delivered the domain during the entire 41 days and I forgot to ask them as well because I buy domains from many different places and sometimes I forget to check and transfer out domains. As many readers of my blog already know that I keep all my domains with Uniregistry and try my best to move all domains which I win at different marketplaces as soon as possible to Uniregistry in order to keep it at one place and that’s easy way to organize and manage my domains.

At first, this ridiculous mistake should not have happened from NameJet.

Secondly, if it happened, why they took 41 days to inform and even more time to refund my money? Hijacking my $1,000 for that many days is not the way of doing business. This amount might not be big for someone but it’s not about the actual figure whether it be $1 or $100,000. How can you hold my funds for over 40 days and come back with lame excuse?

I’m sharing my recent experience with you all to beware using NameJet and don’t think the domain is yours until the name is transferred to your account.

Feel free to give your feedback and share your experiences if you had any like that in past.

Thanks!

 

[ZapNano]

I would suggest doing an up todate whoisdomain check before ever placing a bid and see if it matches to who you think you are buying it from. Could save some grief. Sucks that they held the money for so long.

What about if everything matches this and that; then they will just find another way of doing scum things. Is this company a "NEWBIES"? No excuse.period
I have an account with them, but I never used them for any transaction; thank god. I will have to close this account. I'm too old to play this game

 

[Templr]

Hello and Hū gǣþ? as spoken in old English as you generally greet us in Arabic on your blog.

 

[EtherDomains]

@AbdulBasit.com thanks for your offer, but it was like 5 years ago, i don't even remember my login details there, have to look for em on old HDDs. And they won't refund it obviously.

 

[EtherDomains]

lol found my login to NJ, and guess what: "Your account has been disabled. Please Contact NameJet.
Guess they have disabled it bc i wasn't active. Anyways - they are scum and that's it.

 

[S-B]

Hello and Assalamo Alaikum,

I have been using NameJet for years and never had any issue until the end of last month when I received an email from them stating that:

“We regret to inform you that a domain you recently purchased through a pre-release auction has been cancelled, as allowed by the NameJet Agreement. Unfortunately this domain was listed in error and was not available for sale.All efforts will be made to assure this does not occur again.

As a result, we will be refunding your auction fee within the next few days.”

To make things clear, I won a domain LLL.org through NameJet on Sep 17, 2016 and the above email I received was on Oct 29th, 2016; right after 41 days of winning the domain through an auction.

My card was charged on the same day of winning the auction. However, I responded them with the following message:

“What the hell is this? It’s been more than 1 month since I won the domain and now you are taking it back?? Kindly give the domain back to me or I will make you guys popular in every domain forum and my blog AbdulBasit.com which is widely read among domainers community.”

Their technical support member responded back:

“This domain was listed in error by the seller likely due to a typo in his submission and as such, there is no domain to deliver. You were never delivered the domain in this case due to the error in listing and as such, there is nothing that we can return.

We do apologize for the inconvenience as this is a rare occasion.”

After which I contacted them again and asked to either ban the seller or verify the domain ownerships and listings before making it live for auction for which I didn’t hear anything.

Also I was not delivered the domain during the entire 41 days and I forgot to ask them as well because I buy domains from many different places and sometimes I forget to check and transfer out domains. As many readers of my blog already know that I keep all my domains with Uniregistry and try my best to move all domains which I win at different marketplaces as soon as possible to Uniregistry in order to keep it at one place and that’s easy way to organize and manage my domains.

At first, this ridiculous mistake should not have happened from NameJet.

Secondly, if it happened, why they took 41 days to inform and even more time to refund my money? Hijacking my $1,000 for that many days is not the way of doing business. This amount might not be big for someone but it’s not about the actual figure whether it be $1 or $100,000. How can you hold my funds for over 40 days and come back with lame excuse?

I’m sharing my recent experience with you all to beware using NameJet and don’t think the domain is yours until the name is transferred to your account.

Feel free to give your feedback and share your experiences if you had any like that in past.

Thanks!

You seem to threaten people with the "making them popular" line quite often.

Does anyone particularly care about a threat from some random blogger? Curious if this works.

 

[jideofor]

I never bought anything on NameJet. I sold many names there and they paid me on time. But this is beyond acceptable for one reason only:

The number of days it took them.

41 days is a very long time. What is surprising to me is how they didnt find out this problem? As someone who sold many names there, I always received payment on the 15th of the month , not even one extra day.

So for them to realize after 41 days is alarming.

Namejet still won't accept my names. How do you guys do it and are there any fees involved to list a domain name there?

 

[Abdillahi Abdillahi]

Namejet still won't accept my names. How do you guys do it and are there any fees involved to list a domain name there?

No fees , just submit them and if they like they will reach you.

 

[BrandChimp]

Well, seller must honor the sale. I have myself sold one domain by mistake. You know what? I sold it anyway! Not honoring the sale is bad business.

 

[BrandChimp]

Namejet still won't accept my names. How do you guys do it and are there any fees involved to list a domain name there?

To be able to sell domains on namjet I did submit a list of my "liquid" domains. They contacted me back and asked me to sign a contract.

 

[AbdulBasit.com]

You seem to threaten people with the "making them popular" line quite often.

Does anyone particularly care about a threat from some random blogger? Curious if this works.

You have some problem and cannot see anyone doing anything for betterment. My main purpose of publishing the post was to create awareness and regular buyers using NJ beware of it.

It shows how jealous you are by saying "random blogger". I have seen your attitude in past as well and it shows here again. Do some survey at NamePros and see the results!

Don't be jealous of someone's success and admit it!

 

[AbdulBasit.com]

lol found my login to NJ, and guess what: "Your account has been disabled. Please Contact NameJet.
Guess they have disabled it bc i wasn't active. Anyways - they are scum and that's it.

That's pretty long time and first you'll need to get your account enabled before we contact them for the refund...

 

[S-B]

You have some problem and cannot see anyone doing anything for betterment. My main purpose of publishing the post was to create awareness and regular buyers using NJ beware of it.

It shows how jealous you are by saying "random blogger". I have seen your attitude in past as well and it shows here again. Do some survey at NamePros and see the results!

Don't be jealous of someone's success and admit it!

Literally have never heard of you until you came here to NPs.

Thanks for the warning.

*two thumbs up*

 

[DU]

“We regret to inform you that a domain you recently purchased through a pre-release auction has been cancelled, as allowed by the NameJet Agreement. Unfortunately this domain was listed in error and was not available for sale.All efforts will be made to assure this does not occur again.

Pre-release auctions have a 42 day lock during which time the original registrant can recover the name. The "listed in error" doesn't make sense unless they mean the registrant didn't mean to let it expire.

 

[AbdulBasit.com]

Pre-release auctions have a 42 day lock during which time the original registrant can recover the name. The "listed in error" doesn't make sense unless they mean the registrant didn't mean to let it expire.

And this domain was not an expiring but a domain which is renewed till 2018 or 2019 since the auction got started.

 

[jideofor]

To be able to sell domains on namjet I did submit a list of my "liquid" domains. They contacted me back and asked me to sign a contract.

I did that last year BUT no news. Does Namejet hate my face?

 

[Rocky Yue]

Yes, I think namejet hates your face. Namejet i am really tired of them. Two struggling to get my account back.

 

[Hypersot]

Yes, I think namejet hates your face. Namejet i am really tired of them. Two struggling to get my account back.

don't know if you realised but you replied on a two year old thread

 

[MapleDots]

Good God guys this threat is over 2 years old, if I can say one thing for certain it's that @AbdulBasit.com has moved on from this.

All big services need to cover their assets when they make a mistake and the little guys have little to no recourse because we agree to their T.O.S.

That's the way it is and always will be.

 

[Rocky Yue]

don't know if you realised but you replied on a two year old thread

Yes, I just hate namejet and i found some people who feel what I feel.

 

[Ramzes]

I won one domain at an auction here. After purchasing a domain, they transfer it to the Registrar networksolutions.com. I should have received an email with credentials from the Registrar panel with this domain, but nothing came. Namejet support service writes that networksolutions has the domain, ask them (ticket 21067779). Networksolutions write that they initiated a password reset from the account and I should receive an email with a link to reset the password (ticket 21099201). But I don't get anything, my email is 100% working! It's like banging your head against the wall, in General, I actually stole$70. I do not recommend contacting these services.