Mortgage.tk BIDO auction over - Seller paid to bido. But not completed paperwork.

[HiFiNames.com]

Hi,

I listed Mortgage.tk @ BIDO auction.

Domain was sold & Seller paid to bido. But he has not not completed necessary paperwork as stated in auction. So I have not received money. So I'm unable to complete the sale. I contacted him by mails. But NO reply.

Now I'm getting even higher offers on this name. But unable to accept as I have already sold it.

What should I do? Can you guys suggest me.

 

[Makis.TV]

try contacting bido directly

 

[HiFiNames.com]

I contacted bido directly. They sent reminder mail to buyer. Thats it. Again no reply for a long time.

 

[hambling]

Go to your sales info at BIDO and at the bottom of the page click "Escelate"

 

[pcp]

If Bido have been paid and have possession of the domain, I don't see why you should have to wait for the money. The only party that should be inconvenienced is the buyer, due to their own delay.
IMHO.
Good luck, hope it is resolved soon.

 

[mis_chiff]

I contacted bido directly. They sent reminder mail to buyer. Thats it. Again no reply for a long time.

Not sure what the timeframe is, or if it's written anywhere or not...

send a note to BIDO that you aren't waiting any longer for the
buyer to do what he has to do to complete this transaction and the deal is cancelled.

If they have the buyers money already - then send the money to you and
you transfer the domain to them...and they can hold the domain hostage instead of the cash!

 

[MediaHound]

Hi greatwebss, I'm sending you an email now with a resolution.

 

[HiFiNames.com]

Thanks for your quick support. I have replied to your mail.
I will co-ordinate with you until its resolved by mail.

Thanks all for your support in this

 

[HiFiNames.com]

Dear Bido, I'm very happy the way you acted on this issue.
You were very positive & co-operative to finish the task by initiating the domain transfer to bido & pushed the registry to make it happen & suggested ideas to complete this task.

Now Domain transferred & I got payment.

I just can't finish my message with that. I must add rep to him. Thanks a lot once again.

 

[owntype]

Glad to see you guys worked this out smoothly and friendly.

Cheers!

 

[MediaHound]

Thanks Greatwebss, it's was nice working with you. Glad we got it resolved with the registry and that everyone is happy now. We are hoping to do more business with you and anyone else that you know and would recommend to them to consider Bido when they have domain names for sale. Thanks for updating the thread with the positive outcome. We appreciate it.

Regards,
Jarred

 

[Michelle]

Really nice to read these kinda threads and glad it all worked out well I must say support there is fab and I love the live support. I bet if I used this and they said what can we do for you and I replied nothing I was bored and wanted someone to talk to .. .they would

 

[MediaHound]

lol @mellowmasher
We're here for you if you need a friend to chat with:
http://www.bido.com/Info/Contact+Us
:D