- Impact
- 1,878
Hello all,
just want to spread my experiences with BIDO. Lately I had a domain in auction with $xxx highest bid but not met the reserve, as I checked few minutes before end of the auction.
Usually, Bido gives you the options to accept the highest bid, re-list or decide not to sell.
Next morning I found an email saying "your auction is now close with no bids"
I have submitted a ticked to find out, but not respond, until I have send another with my request of closing my account.
Their answer:
Hello,
Thank you for contacting support on that matter.
The bidder in that auction was paying for their won auctions,
so we had to retract these bids. Apologies for the inconvenience.
If we may assist with anything else please just let us know.
just want to spread my experiences with BIDO. Lately I had a domain in auction with $xxx highest bid but not met the reserve, as I checked few minutes before end of the auction.
Usually, Bido gives you the options to accept the highest bid, re-list or decide not to sell.
Next morning I found an email saying "your auction is now close with no bids"
I have submitted a ticked to find out, but not respond, until I have send another with my request of closing my account.
Their answer:
Hello,
Thank you for contacting support on that matter.
The bidder in that auction was paying for their won auctions,
so we had to retract these bids. Apologies for the inconvenience.
If we may assist with anything else please just let us know.
