Escrow.com's 2-week silence (WARNING)

[000]

(This post is regarding a Domain Name Holding transaction)

So far, since I set the transaction up on July 5, I've received two emails from Escrow:

July 5: Your transaction was successfully created on Escrow.com
July 5: All parties have agreed to the transaction

Then..... silence. Over the next week, I emailed twice and called twice. Still, no movement on the transaction, no reason as to what the holdup was.

I called again today (more than two weeks after the transaction was started), and was told "Oh, our domain holding transaction guy is on vacation, but I just talked to him and he'll get the transaction agreement set up right away."

Say whaaa? Nothing's been done in over 2 WEEKS? At this point, I'm half expecting to lose the $2,500 sale because this nincompoop decided to take off for the beach and leave everybody hanging.

What the hell kind of show are they running over there nowadays? THIS is what I'm paying them $333 for?!


@Jackson Elsegood @Mauli Fry

 

[Fancy.domains]

On vacation??? Totally bizarre...

Next to safety, customer service and speed should be their important priorities.

That is what we pay for...

 

[joro001]

I warned about this in another thread.
Most unfortunate OP, but it doesn't shock me.

Just check where the warrior forum is now compared to 2 years ago when FL took it over and you'll understand why i'm as concerned about escrow.com as I am. I really hope it improves and doesn't go the way of WF!

 

[Wannabean]

Shocking. Do they not realise there are alternatives.

 

[johname]

All partys already agreed.

And its a Domain Name Holding transaction. Not a normal escrow domain sale.

And mid July is height of vacation time.

But yeah one would hope that more than one person is capable of writing this up, and that it would take less than two weeks.

Good Luck Bro

 

[000]

For sure, I get that a lot of people are on vacation this time of year. But if there is indeed only ONE person working on domain name holding transactions, they need to at minimum send out notices to everyone involved in such transactions informing them that July is their vacation time so you're gonna have to wait. Better yet, share duties in those instances. It's not complicated stuff here.

 

[jideofor]

OMG... They will destroy this company like they did to my beloved Warrior Forum

 

[BrandChimp]

Shocking. Do they not realise there are alternatives.

Which ones?

Please share as I only know Escrow.com and DN.com both are scaring me now..

 

[creataweb]

Which ones?

Please share as I only know Escrow.com and DN.com both are scaring me now..

Escrow.Domains look like one but I've never tried it.

 

[BrandChimp]

Escrow.Domains look like one but I've never tried it.

Hmm, too poor to own a .com? Strange.

 

[Wannabean]

Which ones?

Please share as I only know Escrow.com and DN.com both are scaring me now..

There's quite a queue lining up behind those two. I confess to not having used any of them though. Maybe others can shed some light?

 

[BrandChimp]

Oh I get it, escrow.domains is EscrowHill.com

Theres also Epik.com

 

[Wannabean]

And ecop.com.

 

[promo]

Which ones?

Please share as I only know Escrow.com and DN.com both are scaring me now..

I havent used all of these but most. Also Escrow.domains used to be on a .com..

Escrow.domains (formerly EscrowHill.com)
DN.com
armorpayments.com/escrow
Afternic/godaddy
ecop.com
Sedo
Transpact
Agreed.com

 

[Nick]

Also, Flippa.

 

[BrandChimp]

And ecop.com.

I used to like ecop for sales under $5,000 because you can use paypal.

 

[Fancy.domains]

Hmm, too poor to own a .com? Strange.

.DOMAINS is s great extension for this, at least in my opinion. Note that they now are redirecting the .COM to the .DOMAINS. Not the other way around.

On topic: I have not tried them. Yet.

 

[infosec3]

I havent used all of these but most. Also Escrow.domains used to be on a .com..

Escrow.domains (formerly EscrowHill.com)
DN.com
armorpayments.com/escrow
Afternic/godaddy
ecop.com
Sedo
Transpact
Agreed.com

Agreed.com is also owned by Escrow.com. It was acquired by them some time ago...

 

[Jackson Elsegood]

(This post is regarding a Domain Name Holding transaction)

So far, since I set the transaction up on July 5, I've received two emails from Escrow:

July 5: Your transaction was successfully created on Escrow.com
July 5: All parties have agreed to the transaction

Then..... silence. Over the next week, I emailed twice and called twice. Still, no movement on the transaction, no reason as to what the holdup was.

I called again today (more than two weeks after the transaction was started), and was told "Oh, our domain holding transaction guy is on vacation, but I just talked to him and he'll get the transaction agreement set up right away."

Say whaaa? Nothing's been done in over 2 WEEKS? At this point, I'm half expecting to lose the $2,500 sale because this nincompoop decided to take off for the beach and leave everybody hanging.

What the hell kind of show are they running over there nowadays? THIS is what I'm paying them $333 for?!


@Jackson Elsegood @Mauli Fry

Hi 000,
Came back to you in an PM to get a bit more info on this.

Best regards,
Jackson Elsegood

 

[Samujjal]

They should have been a little responsible with Work & Play...

that's all i would say..