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Ok so while the title of this thread may sound a bit extreme..it absolutely feels like they are keeping my 200+ names hostage at their registrar.
Since over a month ago I have been trying to unlock all my domains so I can move away from their company. But every time I unlock all names, the system locks them within the next 12 hours or so.
So this creates an issue and does not allow me to transfer my domains out of their system. I have emailed and called multiple times but their customer support rep: Daniel says I need to contact my reseller for support.
What?? What does my reseller have to do with their system automatically RE-locking my domains after I have manually unlocked them.
Note, that their system is so obsolete that one can't even bulk unlock their names. It has to be done and unlocked manually ONE BY ONE for over 200+ domains. So I have done this once and had my assistant do this at least twice. Finally I realized they are purposely re-locking my domain names.
Anyone have any suggestions here? It's been well over a month and Daniel keeps telling me I need my reseller to sort out this issue. I have already emailed my reseller and he's completely clueless on why he would need to help me on this enom system issue.
This company is horrible...and that's me putting it lightly. I've used all the major registrars throughout the years and can say enom used to be good..but is quickly toppling.
Any help/suggestions from anyone is very much appreciated. Thank you.
Since over a month ago I have been trying to unlock all my domains so I can move away from their company. But every time I unlock all names, the system locks them within the next 12 hours or so.
So this creates an issue and does not allow me to transfer my domains out of their system. I have emailed and called multiple times but their customer support rep: Daniel says I need to contact my reseller for support.
What?? What does my reseller have to do with their system automatically RE-locking my domains after I have manually unlocked them.
Note, that their system is so obsolete that one can't even bulk unlock their names. It has to be done and unlocked manually ONE BY ONE for over 200+ domains. So I have done this once and had my assistant do this at least twice. Finally I realized they are purposely re-locking my domain names.
Anyone have any suggestions here? It's been well over a month and Daniel keeps telling me I need my reseller to sort out this issue. I have already emailed my reseller and he's completely clueless on why he would need to help me on this enom system issue.
This company is horrible...and that's me putting it lightly. I've used all the major registrars throughout the years and can say enom used to be good..but is quickly toppling.
Any help/suggestions from anyone is very much appreciated. Thank you.