Dynadot Official Thread

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Dynadot

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:heavy_check_mark: Dynadot.com
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Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591
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The views expressed on this page by users and staff are their own, not those of NamePros.
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Hi @Caleb Tweed ,

Sorry to bother you, but Dynadot has just charged me over 20 usd more than due for the registration of an .ai name. I was communicating with your support through live chat but the site went down for maintenance. Support had not acknowledged the issue by the time I had to desist.

EDIT TO ADD details: list price is around 74/year, and I was charged 170.98 (this is a transfer price, but I registered a new name) for the two years (no additional product on my cart).
 
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Hi @Caleb Tweed ,

Sorry to bother you, but Dynadot has just charged me over 20 usd more than due for the registration of an .ai name. I was communicating with your support through live chat but the site went down for maintenance. Support had not acknowledged the issue by the time I had to desist.

EDIT TO ADD details: list price is around 74/year, and I was charged 170 for the two years (no additional product on my cart).
Why not use the little chat feature on the lower right hand corner of Dynadot to get this taken care of straight away?
 
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Why not use the little chat feature on the lower right hand corner of Dynadot to get this taken care of straight away?
I did. As I mentioned on my post, that didn't work.
 
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I always take care not to bother anyone if it's not necessary, @NameGroove .

Besides, if the system is bugged, alerting Dynadot and the community seems right.
 
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I always take care not to bother anyone if it's not necessary, @NameGroove .

Besides, if the system is bugged, alerting Dynadot and the community seems right.
Hey, Can you DM me your username and the domain name please? It shouldn't be $74/year as we just had a price increase (actually it should be $171.20/ 2 years, not $170.80 but I think that's changed now).
 
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Hi @Caleb Tweed ,

Sorry to bother you, but Dynadot has just charged me over 20 usd more than due for the registration of an .ai name. I was communicating with your support through live chat but the site went down for maintenance. Support had not acknowledged the issue by the time I had to desist.

EDIT TO ADD details: list price is around 74/year, and I was charged 170.98 (this is a transfer price, but I registered a new name) for the two years (no additional product on my cart).
Whenever we register .ai extension we have to pay for 2 years registration fee
 
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I was communicating with your support through live chat but the site went down for maintenance.

Yeah, that was great. I had just about finished listing a user auction when the entire site shut down 1pm middle of a working day, NO sufficient warning. My listing was intended as TIME specific but instead became a big waste of effort.
 
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Site is not loading. Happening with anyone else?
 
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Down for me as well...east coast. Error 502, bad gateway.
 
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Ahhhhh, dynadot is down!
 
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Our business uses Dynadot and this is causing a lot of problems for us right now. Not good.
 
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Hey Sorry everyone, our team is diligently working on it and we should have it back up soon!
 
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Yep finally working in full now.
 
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