Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[BrandBoogie]

Still waiting for a reply

 

[BrandBoogie]

I'm sorry to hear that, unfortunately, there is only a limited number of scenarios in which we could cancel a premium domain purchase, and depending on the type of premium domain we can usually only cancel the order before the purchase of the domain name has been processed. For example, if the domain was listed through Sedo or Afternic and has already been purchased we're unable to cancel the order, and for domains purchased via our marketplace both the buyer and seller must agree to the cancellation if the domain name has already been moved between accounts. We can look into that further if you would be able to PM us with your Dynadot username and the order number in question.

PMd you last week and still waiting for a reply

 

[BrandBoogie]

Still no reply on getting charged $1000 thinking that I was buying a $2 domain. I used to think Dynadot was the best until now. Currently in the process of transferring out 6,000+ domains. Do not deposit a lot of money into your Dynadot account because they make it very easy to purchase premium domains by mistake. Just deposit a few hundred at a time, or they'll get you too. Very deceitful!

 

[thedotsol]

I can't log in without security check. Whatever I type in it goes again asking for another code. Just terrible.

 

[BrandingGo]

Hello @Dynadot, will you fix your url forwarding servers? 62 domains not working around 24 hours
Apartaments.net
etc

 

[acs6656]

Hello @Dynadot, will you fix your url forwarding servers? 62 domains not working around 24 hours
Apartaments.net
etc

same

 

[Peak.Domains]

Still no reply on getting charged $1000 thinking that I was buying a $2 domain.

Wait just to be clear... the price was listed at $1000, right?

 

[Jurgen Wolf]

Use their LiveChat, they review this thread ~weekly in the best scenario...

 

[namemarket]

We have 100s of names on dns forwarding which has been down since the weekend and still down right now.

Dynadot chat support says no way to even estimate how long the server will will be down and they obviously have no backup server. In this age of ransomware and server attacks its amazing dynadot,com has no backup system,

If you use forwarding you can be losing your traffic, search engine ranking, ppc income and lost sales inquiries, depending on how forwarding is used.

Unfortunately, we may need to quickly transfer all domains elsewhere rather than be left in the dark with ongoing silence which is sad since we always considered Dynadot excellent (until now).

 

[karamakate]

... I accidentally purchased a domain for $1000 thinking that it was priced at $2 like the rest of the domains within the bulk order...

It's quite surprising how a person can't see and perceive the difference between $2 and $1000 !

 

[Jurgen Wolf]

They were good in the past.
Last few years some crazy team there... Daily updates with tons of bugs etc.

 

[Jurgen Wolf]

For Sale domains on their landers don't work as well.
LiveChat answered that they are on the same dead server.

 

[topros]

@Dynadot
i requested payout to my paypal 1 week ago but till now i dont get payment yet...
i email and chat your team everyday but i got same answer : still proccessing

update : Done

 

[Jurgen Wolf]

For Sale domains on their landers don't work as well.
LiveChat answered that they are on the same dead server.

Works as of now.
Thanks.

 

[Jurgen Wolf]

@Dynadot
i requested payout to my paypal 1 week ago but till now i dont get payment yet...
i email and chat your team everyday but i got same answer : still proccessing

please do payment ASAP..thankyou

Dynadot was last seen:

Viewing section Domain Marketplace Reviews, Jun 30, 2021

LiveChat

 

[BrandBoogie]

It's quite surprising how a person can't see and perceive the difference between $2 and $1000 !

This could happen when you purchase a mass amount of domains at one time 200+. It would be quite surprising for someone that only buys 1 domain at a time.

 

[karamakate]

This could happen when you purchase a mass amount of domains at one time 200+. It would be quite surprising for someone that only buys 1 domain at a time.

If you're implying me, there are times when I buy in bulk.
However, I always act in a controlled and cautious manner; I check the domain names and the price of the products again and again to see if there are any mistakes, and I calculate the total amount to be paid at each payment step.
I just don't like to do business with panic, as if saving goods from fire.

 

[Dynadot]

Still no reply on getting charged $1000 thinking that I was buying a $2 domain. I used to think Dynadot was the best until now. Currently in the process of transferring out 6,000+ domains. Do not deposit a lot of money into your Dynadot account because they make it very easy to purchase premium domains by mistake. Just deposit a few hundred at a time, or they'll get you too. Very deceitful!

I'm sorry for the delay, and that we weren't able to help further with this, our team contacted the seller to request the cancellation but this wasn't accepted, unfortunately.

 

[Dynadot]

I can't log in without security check. Whatever I type in it goes again asking for another code. Just terrible.

Sorry to hear that, could you please PM us with your Dynadot username so we could assist further?

 

[Devanos]

Hi

Any coupon transfer .com please

Best Regards