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DAN.COM Domain Marketplace (Official Thread)

Located in Domain Marketplace Reviews, started by Reza, Aug 7, 2019

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  1. legendarynames

    legendarynames Upgraded Member Gold Account

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    Why stay at 4%? Start a new, understaffed service with a buggy interface, zero reputation and slow internal processes, charge only 1% and then ask others to immediately follow.
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. davidc1

    davidc1 Established Member ★★★★★★★★★★

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  3. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    There's a Namepros member which works now exclusively with Epik that's been posting daily about us having payment issues to get those sellers to Epik. Most Namepros members that follow this thread, know who we're referring to. This weekend on Linkedin a seller mentioned joining DAN, and before you know it the person in question pops up rehashing the same message and inviting Epik to chip in and board that seller.

    We use the payment processor that the biggest companies in the world use to make payment collectien easier, not harder. However, when processing thousands of transactions a month for various reasons a buyer can opt to not complete a payment and our payment processor is getting the blame for it.

    Ebay for example recently dropped Paypal for Adyen (Paypal is their own payment processor) but still, some keep rehashing that there are payment issues at DAN to promote another competing marketplace.

    These actors ignore the fact that we process thousands of transactions smoothly and all sellers with a sizeable portfolio observe that they sell more via DAN when they switch to us but rumors spread faster than truths nowadays.
     
  4. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    Hi,

    SAV used to be a DAN seller and we are aware that they now have launched a copy cat service. But do read the finer letters like not getting chargeback protection for that commission.

    At DAN we offer more service and features than any domain marketplace out there while charging a very low commission for that that we deliver. So we already offer our service at a very small margin, going lower than our current margin makes no sense for us or the future roadmap of DAN.

    Don't forget, the commission we make we re-invest fully in DAN. The less commission we make, the longer it will take for us to improve our service for you.

    We have a long term strategy that we execute on, so we don't take "companies" like SAV too serious since we're already working hard on making DAN 2.0 a reality.
     
  5. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    Hi Nat,

    We support .app domains, I suspect something else might go wrong here. Please raise a ticket for our support team so we can ask one of our developers to review the situation and to come up with a solution.
     
  6. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    Hi Maxxo,

    You can automatically verify that you are the new owner of the domain by using our verification system here:

    https://dan.com/users/settings/ownership
     
  7. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    Completely useless for customers who dont use your dns.
    a TXT record, a file or a meta would be needed in that case... epik, daaz, sav works like that...
     
  8. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    We get that, however, most sellers use our DNS. We've mentioned this before here, A record and TXT record verification is also planned for later.
     
  9. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    using a marketplace dns is a big error :
    - you cannot switch easily
    - you cannot list your domains else where
    - you cannot receive emails
    - you cannot records traffic data properly
    - ...
     
  10. frank-germany

    frank-germany domainer since 2001 / musician VIP

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    quote from wikipedia

    It was announced on September 30, 2014, that eBay would spin off PayPal into a separate publicly traded company, a move demanded in 2013 by activist hedge fund magnate Carl Icahn. The spin-off was completed on July 18, 2015.[49][50][51] Dan Schulman is the current President and CEO, with former eBay CEO John Donahoe serving as chairman.[48] On Jan 31, 2018 eBay announced that, "After the existing eBay-PayPal agreement ends in 2020, PayPal will remain a payment option for shoppers on eBay, but it won’t be prominently featured ahead of debit and credit card options as it is today. PayPal will cease to process card payments for eBay at that time." The company will "instead begin working with Amsterdam-based Adyen."[52]
     
  11. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    I see that I have very few sales these days on dan, while it's not on afternic.

    I made a small survey and I see that number of sales is decreasing week after week since one month, now it seems it's around -50% of what it was 2 months ago.

    I know you decided to avoid sales at less than $99

    @DAN.COM have you made any other change ?
     
  12. DNGear

    DNGear Domainnaut VIP

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    I have been facing the same issue. @DAN.COM
     
  13. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    Additional reference: https://www.adyen.com/customers
     
  14. loredan

    loredan Top Contributor VIP ★★★★★★★★★★

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  15. frank-germany

    frank-germany domainer since 2001 / musician VIP

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  16. frank-germany

    frank-germany domainer since 2001 / musician VIP

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    @DAN.COM

    would be nice to commend that
     
  17. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff VIP Gold Account

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    As a seller, you have 3 options on how to handle VAT and where in the customer journey you show the VAT when likely applicable (we check the IP of the buyer and the settings of the seller to determine this):

    upload_2020-8-18_15-38-43.png

    If you select price includes VAT, when VAT is applicable the buyer will see the VAT added after checkout step 1.

    However, this is not the best model for conversion. If you are an EU seller, working with the option "Price excludes VAT" works best. The reason why we designed the original model where we show the likely charged VAT on the lander is because buyers never like surprises.

    If you surprise them with added VAT in a later stage, they might drop out and you might lose a sale. That's why our team built that feature that way, to avoid that situation from happening.

    We base all decisions on data and the experience we have as the payment collecter in all this. However, as indicated above, we give sellers the freedom to sell the way they want.
     
    Last edited: Aug 18, 2020
  18. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    same volume of sales as usual using afternic in your case ?
     
  19. DNGear

    DNGear Domainnaut VIP

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    @DAN.COM

    Your search bar is showing some less popular extensions in front.
    From india, Who would care a .la or .eco or .nl or .eu.
    Lot of keywords showing .nl or .nu or .eu on top.
    As a buyer why would i buy these extensions from india.
    May be you should reconsider your search bar algo.
    Please give equal importance to all the extensions.

    Please let us know if DAN is only meant for European extensions and .com. We will move away without disturbing you.

    upload_2020-8-18_19-39-33.png
     
    Last edited: Aug 18, 2020
  20. MasterOfMyDomains

    MasterOfMyDomains Top Contributor VIP ★★★★★★★★★★

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    I am getting same results when i search “ restore” in Canada
     
  21. Rory Ivey

    Rory Ivey Top Contributor VIP

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    Does Dan have any partnerships with other domain registrars or marketplaces to give listings more exposure?

    Dan has been really easy to use for me and fast payment..though my last sale failed...
    The acceptance of an offer wasn't clear..mistakes were easily made and i'm not sure what stopped buyer from completing...
     
    Last edited: Aug 18, 2020
  22. frank-germany

    frank-germany domainer since 2001 / musician VIP

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    @DAN.COM
    yes great
    thanks for the answer

    but that was not my point at all

    upload_2020-8-18_17-28-32.png


    please read the red text

    why is the addition of 16% in my case for Germany right now
    an

    ESTIMATE ?????

    you are confusing the customer
     
  23. DNGear

    DNGear Domainnaut VIP

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    Some seller has been adding all the expired .xyz domains to their account.
    What would be their motive behind this?
     
  24. tonyk2000

    tonyk2000 Top Contributor VIP ★★★★★★★★★★

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    Maybe similar:
    https://www.namepros.com/threads/regystro-net-who-are-these-clowns.1203887/
    in particular,

    Must be also one of the reasons why we see too many ownership conflicts trying to add our daily routine acquisitions to Afternic or Dan: folks are listing redemption / pendingdelete / pre-release domains on these platforms, where litte or no ownership control exists, trying to make their solicitations (make us an offer!) looking more legitimate. I have seen the following many times - domain dropped and acquired by myself, as per its history, it had a live enduser powered website (10 years, 20 years) - so the previous owner obviously was not a domainer - but the domain is already on Dan or Afternic.
     
  25. UmerK

    UmerK Established Member

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    Is dan down?
     

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