DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[alcy]

Hi! Can you tell please hot to add lead to DAN from bodis landers? If possible with simple step by step instruction!

click sales activity tab
then the big blue box called ADD LEAD
then follow instructions.

 

[namemarket]

How do I disable the "DAN.COM Domain Expert at your service" box? This is creating friction for sellers that don't redirect their buyers DAN's internal sales pages and don't have a chat widget. Buyers that read someone is "at their service" have an expectation they can easily reach the broker, but there is no easy way to contact them.....

A few observations ion this subject. The so called chat icon is not identified as CHAT. Many people will not know it's a chat icon. In fact, the first few times I noticed it I also didn't realize it. It should say CHAT on icon.

Also, the Domain Expert is a great addition, imo but why does it not say how how to contact the expert? Lacking that makes it of little if any value,

 

[Maxxo]

Feature idea for DAN > Create ability for sellers to create/accept "promo codes" for discount off price like 10%, etc... this way sellers can advertise/market on different platforms and offer commissions to other sites for referrals. Promo codes are great way to track referrals.

Either that or some sort of ability for sellers to offer affiliate referral codes/links and pay commissions to affiliates who help find successful buyers per domain. Seems like the right sort of affiliate option could dramatically boost domain sales on the DAN platform. Heck, it worked pretty well for Amazon.

 

[BrandCollectors.com]

Asking for phone number on inquiry form is a big mistake. It's too early for that but OK on checkout after price is accepted of course. Many buyers will give a fake number or worse yet abandon the inquiry form never to be heard from again.

agreed.
dan just collecting data for own needs..

 

[Maxxo]

I still don't get your point. This process has always been there with DAN even earlier. Nothing new.

Below is the email once the email verification link is clicked, seller received the offer on the domain, and buyer receives the below email. Thanks.

Show attachment 142880

"Domain buyer at DAN do not have to..." - is bad English grammar.
Should read either "Domain buyers at DAN do not..." or "Domain buyer at DAN does not..."

This is a really basic English grammar mistake that makes a bad impression on prospective buyer.

 

[frank-germany]

"Domain buyer at DAN do not have to..." - is bad English grammar.
Should read either "Domain buyers at DAN do not..." or "Domain buyer at DAN does not..."

This is a really basic English grammar mistake that makes a bad impression on prospective buyer.

same is true for some german parts

 

[MasterOfMyDomains]

Private seller
ONLINE
Member since over 1 year

^^ not even proper english, since over 1 year..

undeveloped:

left hand input box
asking for
My offer for this domain is:
( great text )

NO DAN all over
( aka no undeveloped all over )



Show attachment 142884



DAN:

dan all over
input box right hand

a lot of stuff in the middle

text in image
the domain xxx is for sale

for some domains its better not tell people its for sale


Show attachment 142885

Pictures worth 100 words, and no matter what language you speak, pretty easy to see things are not looking better for us, your customers. I been watching italia dot pro as that name was discussed in this thread as an example/issue member was having. It goes to the same place as my .com's

https://dan.com/users/settings/for_sale in here
Meet the seller box
Set what you like to see in your meet the seller box
My options are quite limited. first line now says Member since over 1 year
Second line I have changed to the drop down option >Delivers in three days( thats there because thats how long it took your automated system to do its job for 2 sales i had there)
Yet I scroll down my lander and it says get this name in 24 hours.
That must look really good to a buyer
https://blockchaincertificate.ca/ is my test name

 

[LaszloSchenk]

@LaszloSchenk
Laszlo, can you in any way or shape say based on your site stats (sales/visits etc) that putting a url redirect to your sale lander through registrar or say Bodis, vs doing the DNS nameserver redirect, makes any difference at all to end result.. in terms of buyer's experience on the lander, and most importantly, sale/offer ratios? what can you think of that is different on both cases... dns vs url... and how do you know or believe this changes the buyer experience? thanks!!!

Good morning Alcy,

The redirect will ensure the pages load slower. Faster loading time will ensure a better experience of course.

Regarding the finding through our search, we have put our main focus on optimizing the landing page. They index extremely well ensuring that all parked users are easily found through search engines like Google for example. With an inventory of over 5 million domains, keyword searches through the DAN.COM search will produce a lot of results. It, therefore, ensures you are competing with many other options as well f course.

The statement that DAN.COM does not invest in marketplace growth and traffic is not factually based. Our unique visits/traffic is growing rapidly and steadily on a monthly basis. Even though our client base grows the traffic increase is not coherent to it as it actually is higher.

Sorry to hear that you find the new landing pages and rebranding became too complicated. However, the results speak for themselves. We have the easiest, low-barrier setup for your users in play. As a buyer, there is fairly no boundary imposed on them in order to submit an offer. We received quite some requests to increase these barriers which we refused to do as again the results speak for themselves. Asking for a phone number is quite basic in any type of online inquiry form. It is not negatively influencing your buyer interaction at all. Rather, it ensures we can chase your buyers/leads when required not only by email but through the phone as well.

The new landing pages received a tremendous amount of positive remarks and already we see the added value in this due to the amount of new lease to own transactions realized since the release.

Best regards,

 

[LaszloSchenk]

when you receive a bodis lead, you fill the form on dan manually directly or you negotiate with the buyer before ?

Good morning Davidc1,

You are absolutely right. As a seller you can import both a lead and a transaction. If a negotiation was not concluded yet you can import a lead ensuring the negotiation window is opened. Once a deal is concluded you can import a transaction ensuring the buyer is redirected to your checkout straight away.

Have a great week.

 

[LaszloSchenk]

@LaszloSchenk
I have this question. How will you handle all those new tld-s or cctld-s installment sales?
How will you handle it all? You have to take control of those domains right?

handling.com, .net, .org I do not see a big problem. But all those others?

Good morning Domeen,

We already do this for many new tld-s or cctld-s. Depending on the extension we might already have an escrow account with an allocated registrar or we will find a new one that suits the needs of the domain. Regardless, the process will remain the same and we will take full control of the domain during the lease / installment plan.

Have a great day.

 

[trelgor]

Good morning Domeen,

We already do this for many new tld-s or cctld-s. Depending on the extension we might already have an escrow account with an allocated registrar or we will find a new one that suits the needs of the domain. Regardless, the process will remain the same and we will take full control of the domain during the lease / installment plan.

Have a great day.

About this. Who covers renewals? In some instances with nGTLD:s they are abnormal.

to DAN for scheduling prompt replies in this thread.

 

[LaszloSchenk]

extremely bad:
as this may have been your only chance to sell the domain
or
as you may have missed another real buyer
or
they may have used the domain in a destructive way

Dear Frank-germany,

I understand this might be an assumption but regardless, without the model you are not earning anything on your domains at all. Domains could stay listed for over a year without generating any income. Through this model, you get paid and if a buyer decides to terminate it you would have received a minimum monthly income on one domain only of $99.

Best regards,

 

[LaszloSchenk]

About this. Who covers renewals? In some instances with nGTLD:s they are abnormal.

to DAN for scheduling prompt replies in this thread.

Dear Trelgor,

Dan.com takes care of all renewals with the exception of premium renewals. During an installment plan or lease to own the buyer is responsible for the renewal unless discussed otherwise.

Have a great day!

 

[alcy]

Good morning Alcy,

The redirect will ensure the pages load slower. Faster loading time will ensure a better experience of course.

Regarding the finding through our search, we have put our main focus on optimizing the landing page. They index extremely well ensuring that all parked users are easily found through search engines like Google for example. With an inventory of over 5 million domains, keyword searches through the DAN.COM search will produce a lot of results. It, therefore, ensures you are competing with many other options as well f course.

The statement that DAN.COM does not invest in marketplace growth and traffic is not factually based. Our unique visits/traffic is growing rapidly and steadily on a monthly basis. Even though our client base grows the traffic increase is not coherent to it as it actually is higher.

Sorry to hear that you find the new landing pages and rebranding became too complicated. However, the results speak for themselves. We have the easiest, low-barrier setup for your users in play. As a buyer, there is fairly no boundary imposed on them in order to submit an offer. We received quite some requests to increase these barriers which we refused to do as again the results speak for themselves. Asking for a phone number is quite basic in any type of online inquiry form. It is not negatively influencing your buyer interaction at all. Rather, it ensures we can chase your buyers/leads when required not only by email but through the phone as well.

The new landing pages received a tremendous amount of positive remarks and already we see the added value in this due to the amount of new lease to own transactions realized since the release.

Best regards,

i am not crticizing what you do at all. i am merely stating my preferences. like everyone else is. as well as stating my results... whihc to me are the truth. my truth, and my results are such that i get basically no offers at all for my domains directly from your market. there really aren't 2 ways to put it. either I get offers/sales from my names being found directly on your market or I Do not. so I am not sure what you want me to say when the results are in front of me. hence my comment about perhaps finding more ways to invest in marketplace name exposures.

i think i will add that i am not the only one to say such thing, therefore it may add to validity of this "issue".

like most people here, I love Dan and especially the support you offer here. and by email.
but like everyone i am also after concrete results in terms of sales and offers.

to put differently, how do you explain that for same domains I get a faire share of sales per month and couple daily offers from gd auctions... and basicaly no activity from you.. thats for domains being directy found on either marketplace... no typein trafic redirects to sale landers. i mean is it so very wrong for your clients to expect similar performances? or so wrong for you to try to aim for similar performance/exposure?

i am still happy for you as company that overall you are experiencing great growth, despite the few cases like me, who are not quite feeling this growth.

thanks as always Laszlo!

 

[Maxxo]

On landing page in the "DAN.com Domain Expert" should there be a link to the DAN rep that is displayed there? Seems an easier way to initiate chat w/ DAN support vs. the internal page redirect/chat option.

 

[DomainBarracksRob]

Bottom Line is..

The 2 new boxes have made a Mockery of the landing pages. For more reasons than I feel like typing out, and that have already been pointed out.

Going to begin moving my DNS aka " Landers " away (which idn have the time atm)

however I will still use the import lead and 5% Escrow option.

Going back to what worked best for me.

 

[frank-germany]

Bottom Line is..

The 2 new boxes have made a Mockery of the landing pages. For more reasons than I feel like typing out, and that have already been pointed out.

Going to begin moving my DNS aka " Landers " away (which idn have the time atm)

however I will still use the import lead and 5% Escrow option.

Going back to what worked best for me.

same for me

did so already

 

[Name Manager]

I like the new landers. Perhaps later I will explain in more detail why they are good from the point of view of the buyer. IMHO

But, in any case, time and sales will judge the haters and lovers of the new landers
Just give Dan team a little time to get statistics and exhale before a new step.

 

[DomainBarracksRob]

judge the haters.

Correction

Not a “hater”

I much prefer and support “Proper English” displayed on My landers. Not a good look for Dan or I or anyone. The boxes need to go, they are a distraction.

I actually Like Dan

I do however not like some of the recent changes they have made regarding the landers.

Wasn’t what I expected, and a bit more than I anticipated.

 

[Name Manager]

Correction

Not a “hater”

Sorry if this seemed offensive to you. It was just an artistic exaggeration in my pompous phrase.

Thank you for understanding and I also understand you and your discontent some things on Dan.
I also have a couple of such things on Dan, however, this are not very important, so I have not mentioned it in this thread yet.