DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[LaszloSchenk]

a huge issue is the handling of the VAT

in germany VAT ( value addied Taxes ) is 19%

so it's a huge difference in terms of price awareness
if its 19% more or less

selling at afternic doesn't need VAT to be discussed
as afternic acts as the seller
to whom I sell and
the buyer buys from afternic- great:
no VAT from germany

sell at sedo means : all prices include VAT
which is really bad as when the buyer is not from germany
he sees a price that is 19% higher than asking for

sedo refuses to handle this issue for more than 10 years


now at DAN they understood and handle it well

but it's more complex in terms of
how to get the sale

when a buyer from germany is not a consumer who buys the domain for his daughter,
but a business person, who buys the domain in order to generate more business
he most of the time gets the VAT amount refunded by the tax authorities

means: he doesn't need to spend the VAT amount - just pays the amount upfront and gets it refunded later

so he is not interested in that amount in the first place
when talking to a customer on the phone you would never mention the price including VAT
but only name the price excl VAT

so you talk about 2500 euro, not 2500 plus tax 2975 €
talking about 2975 € would be mad as that is much higher = eventually no sale

but when the buyer is private you are legally not allowed to show the VAT excl. price
and later add the VAT

so its all about how to display it properly in order to comply legally and still get the sale from a business person


the idea is: not to scare them away when showing the BIN



here is how DAN does it

Show attachment 142221



the price incl 19% is showed dominantly and the focus is on that ( far to high price )

I would suggest showing 19% including price
but in a way that it hard to focus on that price

maybe that way

Show attachment 142222



as we speak:

it's no good german to use:
"auf dieser Domain"
maybe you simply skip that part


Show attachment 142223

Good morning Frank-germany,

Thank you for your response and suggestion.

I understand the reasoning behind your statement and therefore, will forward your proposal to our product team for reviewal as we always strive to keep optimizing our display and services. However, as you know our new landers will be released shortly which might change your opinion on the display.

Have a great day!

 

[LaszloSchenk]

Anyone know all of the payment options for buyers? I don't see it anywhere.

Also, is bank payout in USA wire with a fee?

Good morning,

The payment options are displayed in The Buyer Guide. The following options are included:

• Bank wire
• SEPA
• Visa
• MasterCard
• iDeal, MisterCash
• Sofort
• Paypal
• AliPay
• WeChatPay
• Bitcoins

Regarding the payouts, we do not charge our sellers anything during payout as it is included in our commission. However, we do not control any potential charges made by your bank for receiving the funds.

Have a great day!

 

[trelgor]

Good morning Frank-germany,

Thank you for your response and suggestion.

I understand the reasoning behind your statement and therefore, will forward your proposal to our product team for reviewal as we always strive to keep optimizing our display and services. However, as you know our new landers will be released shortly which might change your opinion on the display.

Have a great day!

Will new landers sunset old ones? I am using the ”brand package” landers and would really like to know more about the new setup. Your sellers are running businesses too you know.

 

[capybara]

This "start from $10000 per month" makes the domain look much more expensive than it really is. It needs to offer something significantly less than total per month to be appealing...

 

[domvault]

@DAN.COM @LaszloSchenk

new landing page shows, Domain Seller as online or offline. Does it mean that if the domain seller is online and the buyer clicks on it , he/she can chat with him/her ? Otherwise there is no use of showing the seller as online/offline.

When I click on it, it doesnt open any chat window

 

[DomainBarracksRob]

This "start from $10000 per month" makes the domain look much more expensive than it really is. It needs to offer something significantly less than total per month to be appealing...

Mine did the same thing, it should show the "Payment per Month Amount " not repeat the the BIN price twice.

Just needs a little tweaking as it was just launched.

 

[YairDD]

Just saw this on recent sales:

Super cool!

 

[NYJimbo]

This "start from $10000 per month" makes the domain look much more expensive than it really is. It needs to offer something significantly less than total per month to be appealing...

Yeah, that wording is totally wrong. I have a name for $688 and it says "start from $688 per month". "Start from" should be the LOWEST price.
Needs to be fixed now !

 

[DomainBarracksRob]

This "start from $10000 per month" makes the domain look much more expensive than it really is. It needs to offer something significantly less than total per month to be appealing...

Yeah, that wording is totally wrong. I have a name for $688 and it says "start from $688 per month". "Start from" should be the LOWEST price.
Needs to be fixed now !

Just takes a min for the system to fully kick in after switching over, as I just looked again

The right numbers are now showing on the same pages! try refreshing and checking again in about 5 mins after switching.

Seems to be working and showing fine on my end now.

 

[YairDD]

I love how the landing page looks!

Great job
thanks

 

[NYJimbo]

Just takes a min for the system to fully kick in after switching over, as I just looked again

The right numbers are now showing on the same pages! try refreshing and checking again in about 5 mins after switching.

Seems to be working and showing fine on my end now.

Yeah, I guess it does some kind of recalc and clears.

 

[SuperNames]

@Dan please allow option to have DAN "domain expert" removed from landing page. No reason for it to be there and sets tone with buyer that this is who is on the other end that they are dealing with.

 

[trelgor]

1750 ”brand package” logos are missing for me. What’s up with that? @LaszloSchenk

 

[frank-germany]

I don't like the 2 boxes for 3 reasons:

1) distraction of the buyer
2) DAN expert - no need
3) my info : I don't want an end-user to see all my domains.

 

[DomainBarracksRob]

@Dan please allow option to have DAN "domain expert" removed from landing page. No reason for it to be there and sets tone with buyer that this is who is on the other end that they are dealing with.

I don't like the 2 boxes for 3 reasons:

1) distraction of the buyer
2) DAN expert - no need
3) my info : I don't want an end-user to see all my domains.

I have to agree with the others here @DAN.COM , I'm not "feeling" the boxes either, very Distracting and gives the page to much clutter. But I LOVE that this was released today ty

 

[Jurgen Wolf]

https://dan.com/users/settings/for_sale - on this page in the "Meet the seller" section from the beginning of my Undeveloped usage - I have set "Don't show anything".
But since today they display publicly on my landers how many domains I sold and my online/offline status...
In other words - my privacy was ignored.

 

[trelgor]

I managed to discover that the logos are hidden under the lease to own form.

Would it be too much to ask to have the logo replace the domain name on top? It would seem natural. I know you say logos can be detrimental. Mine are not, and they cost both time, effort and money.

Also, I don’t quite like the color scheme here. Blue and green like that. More options coming?

Also, some weird lines on top there, see them? On an Iphone.

Another thing. Less is more. Do you really need the explanation of what is included right there? (Domain + logo). I think it would be cleaner and more direct without or presented at another place/stage.

About ”domain expert”. Suggestion: ”Domain transfer concierge” or something like that.

Great that you have tested conversion rate projections. I think sellers would have had nothing against being included in the beta testing though, you would have found more improvements at no extra cost. Think about that next time.

 

[Nikhil Jain]

In the new Sales and Revenue Accelerator feature, what does this line mean:

"The revenue from this markup is split between the seller and DAN and reinvested into the marketplace."

 

[Embrand]

Looks great, I think! Will be exciting to see how it works out.

One small suggestion: When a potential buyer clicks "Lease to own now", I think it should be possible to drag the actual text that says "drag me" instead of only the timeline beneath it.

 

[Boudi Kai]

Why I cant set max Installments to 24 anymore?! please fix it.