DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[trelgor]

Good morning Domeen,

We already do this for many new tld-s or cctld-s. Depending on the extension we might already have an escrow account with an allocated registrar or we will find a new one that suits the needs of the domain. Regardless, the process will remain the same and we will take full control of the domain during the lease / installment plan.

Have a great day.

About this. Who covers renewals? In some instances with nGTLD:s they are abnormal.

to DAN for scheduling prompt replies in this thread.

 

[LaszloSchenk]

extremely bad:
as this may have been your only chance to sell the domain
or
as you may have missed another real buyer
or
they may have used the domain in a destructive way

Dear Frank-germany,

I understand this might be an assumption but regardless, without the model you are not earning anything on your domains at all. Domains could stay listed for over a year without generating any income. Through this model, you get paid and if a buyer decides to terminate it you would have received a minimum monthly income on one domain only of $99.

Best regards,

 

[LaszloSchenk]

About this. Who covers renewals? In some instances with nGTLD:s they are abnormal.

to DAN for scheduling prompt replies in this thread.

Dear Trelgor,

Dan.com takes care of all renewals with the exception of premium renewals. During an installment plan or lease to own the buyer is responsible for the renewal unless discussed otherwise.

Have a great day!

 

[alcy]

Good morning Alcy,

The redirect will ensure the pages load slower. Faster loading time will ensure a better experience of course.

Regarding the finding through our search, we have put our main focus on optimizing the landing page. They index extremely well ensuring that all parked users are easily found through search engines like Google for example. With an inventory of over 5 million domains, keyword searches through the DAN.COM search will produce a lot of results. It, therefore, ensures you are competing with many other options as well f course.

The statement that DAN.COM does not invest in marketplace growth and traffic is not factually based. Our unique visits/traffic is growing rapidly and steadily on a monthly basis. Even though our client base grows the traffic increase is not coherent to it as it actually is higher.

Sorry to hear that you find the new landing pages and rebranding became too complicated. However, the results speak for themselves. We have the easiest, low-barrier setup for your users in play. As a buyer, there is fairly no boundary imposed on them in order to submit an offer. We received quite some requests to increase these barriers which we refused to do as again the results speak for themselves. Asking for a phone number is quite basic in any type of online inquiry form. It is not negatively influencing your buyer interaction at all. Rather, it ensures we can chase your buyers/leads when required not only by email but through the phone as well.

The new landing pages received a tremendous amount of positive remarks and already we see the added value in this due to the amount of new lease to own transactions realized since the release.

Best regards,

i am not crticizing what you do at all. i am merely stating my preferences. like everyone else is. as well as stating my results... whihc to me are the truth. my truth, and my results are such that i get basically no offers at all for my domains directly from your market. there really aren't 2 ways to put it. either I get offers/sales from my names being found directly on your market or I Do not. so I am not sure what you want me to say when the results are in front of me. hence my comment about perhaps finding more ways to invest in marketplace name exposures.

i think i will add that i am not the only one to say such thing, therefore it may add to validity of this "issue".

like most people here, I love Dan and especially the support you offer here. and by email.
but like everyone i am also after concrete results in terms of sales and offers.

to put differently, how do you explain that for same domains I get a faire share of sales per month and couple daily offers from gd auctions... and basicaly no activity from you.. thats for domains being directy found on either marketplace... no typein trafic redirects to sale landers. i mean is it so very wrong for your clients to expect similar performances? or so wrong for you to try to aim for similar performance/exposure?

i am still happy for you as company that overall you are experiencing great growth, despite the few cases like me, who are not quite feeling this growth.

thanks as always Laszlo!

 

[Maxxo]

On landing page in the "DAN.com Domain Expert" should there be a link to the DAN rep that is displayed there? Seems an easier way to initiate chat w/ DAN support vs. the internal page redirect/chat option.

 

[DomainBarracksRob]

Bottom Line is..

The 2 new boxes have made a Mockery of the landing pages. For more reasons than I feel like typing out, and that have already been pointed out.

Going to begin moving my DNS aka " Landers " away (which idn have the time atm)

however I will still use the import lead and 5% Escrow option.

Going back to what worked best for me.

 

[frank-germany]

Bottom Line is..

The 2 new boxes have made a Mockery of the landing pages. For more reasons than I feel like typing out, and that have already been pointed out.

Going to begin moving my DNS aka " Landers " away (which idn have the time atm)

however I will still use the import lead and 5% Escrow option.

Going back to what worked best for me.

same for me

did so already

 

[Name Manager]

I like the new landers. Perhaps later I will explain in more detail why they are good from the point of view of the buyer. IMHO

But, in any case, time and sales will judge the haters and lovers of the new landers
Just give Dan team a little time to get statistics and exhale before a new step.

 

[DomainBarracksRob]

judge the haters.

Correction

Not a “hater”

I much prefer and support “Proper English” displayed on My landers. Not a good look for Dan or I or anyone. The boxes need to go, they are a distraction.

I actually Like Dan

I do however not like some of the recent changes they have made regarding the landers.

Wasn’t what I expected, and a bit more than I anticipated.

 

[Name Manager]

Correction

Not a “hater”

Sorry if this seemed offensive to you. It was just an artistic exaggeration in my pompous phrase.

Thank you for understanding and I also understand you and your discontent some things on Dan.
I also have a couple of such things on Dan, however, this are not very important, so I have not mentioned it in this thread yet.

 

[Name Manager]

The boxes need to go, they are a distraction.

But I like these boxes!

 

[DomainBarracksRob]

Sorry if this seemed offensive to you. It was just an artistic exaggeration in my pompous phrase.

Thank you for understanding and I also understand you and your discontent some things on Dan.
I also have a couple of such things on Dan, however, this are not very important, so I have not mentioned it in this thread yet.

Lol I was not offended

Just like clarity is all

Thank You for the be clear and assertive.

( I don’t get offend )

 

[Name Manager]

But just in case, I decided to clarify even more!

 

[Ostrados]

Asking for a phone number is quite basic in any type of online inquiry form. It is not negatively influencing your buyer interaction at all. Rather, it ensures we can chase your buyers/leads when required not only by email but through the phone as well.

It is not that a big deal, but it can be negative first impression, some users that never heard about DAN may thing that this is phishing website collecting private data, especially that they do not land on Dan.com but on RandomDomain.com. You need first to engage with the end user to build trust through professional communication.

Some leaders in this business such as Uniregistery do not ask for phone number but they leave it optional in the inquiry form. And Uni are known for being very successful in securing big sales. Phone number should be optional, you can chase the buyer through emails.

 

[Name Manager]

It is not that a big deal, but it can be negative first impression, some users that never heard about DAN may thing that this is phishing website collecting private data, especially that they do not land on Dan.com but on RandomDomain.com. You need first to engage with the end user to build trust through professional communication.

Some leaders in this business such as Uniregistery do not ask for phone number but they leave it optional in the inquiry form. And Uni are leaders in securing big sales. Phone number should be optional, you can chase the buyer through emails.

I almost agree with that. An illegal buyer or a cautious buyer will leave a fake number. And those who want to leave their number should have an POSSIBILITY, not a DUTY

 

[carob]

Wasn't the tel number optional or not even requested before? I made an offer on undeveloped.com some time ago and I don't recall giving a tel number. I wouldn't do it.

That should be optional. You have no idea who is receiving it - dan, seller, third party, scammer...

And to make an offer on Dan.com you tick a box agreeing to ToS, but no privacy statement there, not OK and not reassuring, at best incomplete, at worst not complying with law.

 

[LaszloSchenk]

i am not crticizing what you do at all. i am merely stating my preferences. like everyone else is. as well as stating my results... whihc to me are the truth. my truth, and my results are such that i get basically no offers at all for my domains directly from your market. there really aren't 2 ways to put it. either I get offers/sales from my names being found directly on your market or I Do not. so I am not sure what you want me to say when the results are in front of me. hence my comment about perhaps finding more ways to invest in marketplace name exposures.

i think i will add that i am not the only one to say such thing, therefore it may add to validity of this "issue".

like most people here, I love Dan and especially the support you offer here. and by email.
but like everyone i am also after concrete results in terms of sales and offers.

to put differently, how do you explain that for same domains I get a faire share of sales per month and couple daily offers from gd auctions... and basicaly no activity from you.. thats for domains being directy found on either marketplace... no typein trafic redirects to sale landers. i mean is it so very wrong for your clients to expect similar performances? or so wrong for you to try to aim for similar performance/exposure?

i am still happy for you as company that overall you are experiencing great growth, despite the few cases like me, who are not quite feeling this growth.

thanks as always Laszlo!

Good morning Alcy,

Thank you for your response.

Of course, you can express your own experiences at all times. Sorry if I seemed criticized as this was not the case! Do not get me wrong, we will take all the feedback, regardless of our own response, into consideration and discuss it internally. We will always aim for better instead of similar performances. The case you have stated with auctions is something that cannot be compared to a marketplace. The number of sales might differ but the value per sale will significantly differ as well.

Regardless, we always value your input alcy!

 

[LaszloSchenk]

On landing page in the "DAN.com Domain Expert" should there be a link to the DAN rep that is displayed there? Seems an easier way to initiate chat w/ DAN support vs. the internal page redirect/chat option.

Hi Maxxo,

Thank you for your suggestion.

This was considered but we decided to stick with the chat widget as it is actually a standardized method of presenting a chat option. The link will add more information to your landing page's boxes which might clutter the visitor's view. However, I will forward your remark to our product team for reevaluation as this was mentioned in this thread a few times before.

Have a great day!

 

[davidc1]

These box are not clickable, i dont understand how a buyer could meet the seller or the domain specialist ?
I have not setup redirect and have bin only on my domains.

 

[alcy]

Good morning Alcy,

Thank you for your response.

Of course, you can express your own experiences at all times. Sorry if I seemed criticized as this was not the case! Do not get me wrong, we will take all the feedback, regardless of our own response, into consideration and discuss it internally. We will always aim for better instead of similar performances. The case you have stated with auctions is something that cannot be compared to a marketplace. The number of sales might differ but the value per sale will significantly differ as well.

Regardless, we always value your input alcy!

ok all good. so what exactly do I and others to whom it happens conclude from the fact that their domains are so rarely or nearly never found directly on dan marketplace? whereas in the marketplace of godaddy, the same domains of mine, receive couple daily offers and a few sales per month....? this is strictly due to fact that exposure and trafic to dan market is that much lower than godaddy? again i am not crticiizing.. just trying to understand.. and maybe find some way to get better exposures with you. i mean you guys are basically saying here that all is well with your marketplace exposure, and you work on trafic to it etc, but when two same lists of domains on your market and godaddy are compared... i only get activity on the latter...and id love to be getting those offers/sales with you...as would others im sure. cheers

 

[Abdullah Abdullah]

ok all good. so what exactly do I and others to whom it happens conclude from the fact that their domains are so rarely or nearly never found directly on dan marketplace? whereas in the marketplace of godaddy, the same domains of mine, receive couple daily offers and a few sales per month....? this is strictly due to fact that exposure and trafic to dan market is that much lower than godaddy? again i am not crticiizing.. just trying to understand.. and maybe find some way to get better exposures with you. i mean you guys are basically saying here that all is well with your marketplace exposure, and you work on trafic to it etc, but when two same lists of domains on your market and godaddy are compared... i only get activity on the latter...and id love to be getting those offers/sales with you...as would others im sure. cheers

Agreed, more traffic needs to come in.

 

[alcy]

Agreed, more traffic needs to come in.

yeah... i mean... how can dan say trafic is good to marketplace... when two IDENTICAL Domain lists... one on dan the other on gd... and only one gets offers/sales... and its basicaly dead silence on the other one (Dan).... this doesn't make sense... im sure it happens to many people.... there is a major issue of dan marketplace trafic and exposure... why not concentrate on that instead of landers.. cause it'll mean more sales.

 

[domeen]

Where is the money? End-users!
Who has most end-users? Registrars!
Who controls most registrar feeds? Afternic! maybe a little SEDO.

So in DAN you will sell only if the end-user comes via a landing page and his registrar has not listed the domain.

Not saying its 100%, but at least 90% of cases

 

[Abdullah Abdullah]

Where is the money? End-users!
Who has most end-users? Registrars!
Who controls most registrar feeds? Afternic! maybe a little SEDO.

So in DAN you will sell only if the end-user comes via a landing page and his registrar has not listed the domain.

Not saying its 100%, but at least 90% of cases

That sumps it up all really.

 

[domeen]

Even If I look at my latest sales, even if they sell at DAN, most end up in Godaddy after transfer!

So I like to say, who controls GODADDY domain feed (Afternic) basically controls the market.

I mean I had most of my domains listed at dan before, but not parked there. Basically zero sales. Now if I have parked, I do make sales. But for me its completely ok. I like that they generate automatic invoice etc.. commission is lower there else..