Dynadot

Dan.com - Problem with landing pages

Spaceship Spaceship
Watch

Kostas

Established Member
Impact
733
I have my portfolio at Dan.com and today I noticed that landing pages do not work properly.

The problem is apparent the first time you visit a new domain. It just won't load.

I have tried this over several iphones, browser safari and brave, different IPs (Greece)
The same happens on Mac but not on Windows or Android from my tests.

After 2-3 tries of waiting 5-10seconds, the domain will load and after that it continuous to load without problem for several minutes.

To demonstrate, pick any domain from your dan portfolio that you haven't visited recently (within the day) and try to load it on an iphone. I hope it works for you and the problem is only local. I have contacted Dan and they will investigate.

I understand this is very weird but it is what's happening, most probably a problem with the SSL certificates (the message I get on some browsers is "can not establish a secure connection"). Why it works after you try 2-3 times to visit the domain I don't know.
 
3
•••
The views expressed on this page by users and staff are their own, not those of NamePros.
I will likely move names back to PCrew and Bodis and handle the leads myself.
This idea is starting to look more and more attractive to me. I also handled the leads myself before Afternic. Back to the good 'ol days, I guess.
 
2
•••
I was thinking before this issue to try SH as I have allot of brands on Dan, now I should give it a try, or else develop and advertise more my own website.
 
0
•••
I find this issue on certain landing pages when having an ad blocker installed (or when using Brave Browser). It happens for example when using Bodis sales landing pages as well.
 
0
•••
Has anyone heard back from Dan?

The issue is widespread. Go to https://gtmetrix.com and enter your domain with & without https and share the results here.

I get mostly this error:
 

Attachments

  • Screenshot 2024-02-20 at 11-04-07 GTmetrix Website Performance Testing and Monitoring.png
    Screenshot 2024-02-20 at 11-04-07 GTmetrix Website Performance Testing and Monitoring.png
    29.9 KB · Views: 49
2
•••
2
•••
At least half the page visits end with an unresponsive server, or an error generated by failed http/https requests. This is widespread and independent of network. Checked over wifi/ISP and on wireless and the results are the same.
 
Last edited:
2
•••
I was thinking about parking all my domains at Dan but after reading all these complaints, I will have to think of another parking provider.
 
2
•••
I’m sharing the complete chat from yesterday. They don’t want to acknowledge there is a problem. Everything is fine on their side.
 

Attachments

  • IMG_4636.png
    IMG_4636.png
    504.6 KB · Views: 51
  • IMG_4637.png
    IMG_4637.png
    515.2 KB · Views: 50
  • IMG_4638.png
    IMG_4638.png
    513.1 KB · Views: 45
  • IMG_4639.png
    IMG_4639.png
    500.2 KB · Views: 51
6
•••
Thanks Kosta. It seems their network is dropping packets/connections. There's no way this is normal.
 
2
•••
I am running into the same issue as everyone else with my Dan domains.

On the initial page load nothing loads but when you refresh the page it loads normal the second time.

I'm not sure if it's a firewall or cache issue but it seems to be happening across all my domains on Dan.com

Location: California
Browser: Chrome / Firefox
My DNS provider: Cloudflare
 
2
•••
Dan uses a CDN network for delivering a bunch of shared assets that exist on landing pages. The reliability of that network should be examined as well.
 
1
•••
I have an idea, let's test our domains, I check yours and report you check mine and between others.
The only thing I face is slowness on my domains, here is one of my recent recent hand reg.
altetra.com
 
Last edited:
1
•••
I can confirm that each "first" visit on https produces delays and errors. That's DAN's problem. It seems like a certificate is instantly created, or otherwise not immediately available. Once it has been created/made available, the TLS problems disappear. To test this, you certainly have to pick a different domain every single time...

(@DomainNature's domain below)

$ openssl s_client -servername altetra.com -connect 3.64.163.50:443 < /dev/null | openssl x509 -text
 
Last edited:
1
•••
I m waiting someone to share their Dan domains, because I not get errors just 6 to 8 second slowness when first time visiting a domain, possible until browser closes and deletes cookies.
 
1
•••
Good evening everyone,
Thank you for sharing your experiences. All indicators show us our platform is running normally, so we’re currently digging deeper to see what’s causing the loading issues you’re facing. We’ll keep you posted on the outcome as soon as we can.

We are grateful for your assistance and patience.

Best regards,
Dan.com
 
1
•••
Thanks for chiming in, @DAN.COM - the platform, from an end-user perspective, is not running normally.

Everyone's experience seem to carry the same symptoms and it's not dependent on the particular OS, browser, or internet provider.
 
3
•••
@GoDaddy it's time to create a redirect from dan.com domain to godaddy.com as it was with Uniregistry.com

Uniregistry.com was the best registrar ever I mean user friendly and usability.

Frank Schilling should not sell it. Jmho
 
0
•••
The whole corporate package is whack today...I can't get nameservers to change at Godaddy...they want me to call.

Between the afternic change, the auction changes, the dan slow/no loading and now the inability to change nameservers is too much...it;s making my sphincters (all 50 of them) slam shut.

ADD: looks like there are significant server attacks happening in US, Austria...
 
Last edited:
1
•••
@DAN.COM - When attempting a secure connection, via the command:

openssl s_client -servername domain.com -connect 3.64.163.50:443 < /dev/null | openssl x509 -text

this error comes up:

error:0909006C:PEM routines:get_name:no start line:crypto/pem/pem_lib.c:745:Expecting: TRUSTED CERTIFICATE

There are plenty of resources on the "error:0909006C" part you might want to consult.
 
6
•••
I believe @DAN.COM has eliminated the issue without being specific as to what it took to fix it.

At a minimum, SSL requests don't seem to get blocked and they don't return errors. Keep your fingers crossed!
 
2
•••
Good evening everyone,
First of all, thank you for sharing your experiences. We've worked to identify the issue, which originated with our back-end rules. This has been resolved today, and we're continuing to monitor things very closely.

Best regards,
Dan.com
 
Last edited:
7
•••
I tried parking a domain with Dan and it shows this. I hope these parking pages get fixed soon.

1708714919810.png
 
0
•••
I tried parking a domain with Dan and it shows this. I hope these parking pages get fixed soon.

Show attachment 253126
It takes at least 30 minutes for the SSL to propagate, in 24 hours any http requests will forward to https.
 
1
•••
I can confirm that each "first" visit on https produces delays and errors. That's DAN's problem. It seems like a certificate is instantly created, or otherwise not immediately available. Once it has been created/made available, the TLS problems disappear. To test this, you certainly have to pick a different domain every single time...

(@DomainNature's domain below)

$ openssl s_client -servername altetra.com -connect 3.64.163.50:443 < /dev/null | openssl x509 -text

Spot on... They're using (used to use) on demand SSL creation... Like I do... But I do it better ;)
 
2
•••
Is it just me or have the communication boxes been disabled at Dan?

I can send a counter offer, in numerals only, but there is no way for me to include any form of sales pitch or even discuss finance/lease possibilities.

ADD: meant to post this in official thread
 
Last edited:
1
•••
  • The sidebar remains visible by scrolling at a speed relative to the page’s height.
Back