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DaaZ

CRM manager @ DaaZ.comUpgraded Member
Impact
1,435
DaaZ.com is a premium domain names marketplace owned by DaaZ Limited, London (UK).

Key vision of DaaZ.com is helping buyers and sellers to transact with each other in a trusted way.

DaaZ.com key focus is end user focused sales and we have been operational since August 2019 and we have made a quite good progress and supported few thousands buyers buying domains via DaaZ and also having around 800+ sellers offering their inventory for sale. We have registered buyer base of 4000+ buyers.

It may not be lot in terms of numbers, we are the youngest marketplace (without any registrar presence). We have made a good reputation and able to build the traction.

How we are different ?

We may not be too different at moment, we are sharing what we believe is our core offerings:
  • We have developed a platform which is having a very good buyers interface, specially helping wholesale or repeated buyers securing domain names.
  • We allow the listings for free, it's open for all sellers (aka domainers) and support 1400+ domain extensions
  • Sellers can run any time auctions. This feature help for regular cash-flow needed by the sellers. (Disclaimer: At present very few end users participate into these auctions, mostly domainers / resellers winning the names )
  • Lowest Success Fee: Our success fee is 8% (with chargeback protection included) is the lowest in the industry offered by any domain name marketplace.
  • We pay to the sellers via PayPal / Wire transfers. No PayPal withdrawal or pay-out fees, all fees covered by DaaZ with in 8% success fee (In short, no indirect fees)
  • We offer live chat support round the clock (Although we are not officially 24/7, we are offering near 24/7 support). We look after our buyers and sellers with great attention.
  • We love automation of the processes; however we do believe the human interaction with the buyers makes a lot of difference. So, we automated what we believe is required to automate and we kept those human interactions with the buyers or sellers where we believe is required to be in place
We are open to listening to our buyers and sellers and improve the platform every month. We are making two improvement releases a month to fix the product related issues and also bringing new features.

We believe our customers are our gods and we help them in all possible means we can. That's clearly reflecting in our customer reviews, we are proud to share we are a new market place however according to Trustpilot we have secured the highest customer trust among all domain name market places in 2020 with 4.9 trust rating : https://uk.trustpilot.com/review/daaz.com

What we believe we need to improve ?

We believe a platform will be never perfect and has to continue to listen to our customers and deliver a platform of their choice. So, we have a clear outlined process to receive the feedback and handle the product improvements effectively
  • We are relatively a young platform, so we have a lot of room to improve on number of features and catch-up, we are addressing the backlog with a lot of passion
  • We are aware that we need to bring the installment plan, rent to own features, also a powerful API to help the bulk sellers. We have clearly these features in our product road-map for 2021.
  • We have a lot more innovative ideas not attempted by any other marketplace, we are focusing to address the industry standard offerings first before moving on delivering these innovative ideas to help the domain investors / sellers
  • We also record every suggestion given by our buyers and sellers, we analyse the feedback, and all the appropriate feedback is getting added to backlog
  • Our road-map is ready for next 5 years and we will do everything possible to help to improve the standards of domain name marketplace
We love to listen to the NamePros community hence we are setting up this Official thread.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
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I have listed
Zty.in
Pronoun.in
 
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DaaZ = great team, fast support, low fees, dynamically developing platform. Had few sales there, still awaiting another platform to beat my sale which has taken 18 minutes total from beginning to payout.
 
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I have listed
Zty.in
Pronoun.in
Thank you.


You have an Optimization Opportunity to increase your sale chances:

  • Re-direct the traffic to DaaZ (just update name servers to ns1.daaz.org and ns2.daaz.org)
  • Why DaaZ landing pages are the best fit for your names?
  1. DaaZ is certainly the leading marketplace for .in names
  2. DaaZ team offer the live chat support almost 20 to 22 hours a day, some days 24 hours too
  3. Any buyer comes on your landing page, Live chat team engage the buyer and try to close the deal, we do everything possible to convert into a sale
  4. Most of the .in domain names are purchased by India residents and our support team can speak in their local language, which could increase your chances to increase the sale rate
Itโ€™s optional to use DaaZ.com landing pages, but highly recommended action. As usual, it is our pleasure serving you!
 
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Feel free to bring any ideas or any suggestions for improvement. We are open and actively monitoring this thread to listen to all your feedback...


We are working on the below two improvements at moment


1) Allowing the BIN price on auctioning names. You can also set a BIN price while the auction is in progress. We heard from our sellers who requested this feature and working on it, we will bring this to use before new year


2) Taking the sale proceedings into the balance and withdrawing the funds when you need the cash or use it for buying other names. This is the feedback we have received from this community and likely to see this feature also ready for use before new year


Thank you.
 
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I would like to share my experience of Daaz's excellent service.

I order their brokerage service, they did whatever they could to generate leads, even they featured my domain without any additional charges. They generated few leads as well. But the buyers offered low price (This happens in most of the cases when lead is outbound), one day I did receive an offer of $2000, but was not living to give away for that price.

But they're doing a great job, I'm using their landing pages for few of my domains and I do believe this is going to be a promising MarketPlace in the near future...
 
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I would like to share my experience of Daaz's excellent service.

I order their brokerage service, they did whatever they could to generate leads, even they featured my domain without any additional charges. They generated few leads as well. But the buyers offered low price (This happens in most of the cases when lead is outbound), one day I did receive an offer of $2000, but was not living to give away for that price.

But they're doing a great job, I'm using their landing pages for few of my domains and I do believe this is going to be a promising MarketPlace in the near future...

Thank you Robin, we will certainly try everything possible to give better sell through rate for your portfolio. We are keen on helping every domainer, specially we are monitoring the traffic on every landing page and trying to engage the buyers with great passion.

We are also constantly improving our processes and products. We may not be the best, but certainly we are sincere in our efforts though.
 
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Do buyers get an invoice with seller's details, or is the seller not disclosed to the buyer?
 
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Do buyers get an invoice with seller's details, or is the seller not disclosed to the buyer?

Once the sale is closed , buyers can see the invoice issued by the seller. Seller can see the buyer's details in the auto-generated invoice.
 
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On December 4th we have introduced bulk add / bulk re-concile of the portfolio via Excel spread sheet and also introduced number of other improvements in that release.

DaaZ.com will continue to focus on improving the product and specially taking the feedback from each one of you and bringing the offerings to help the domainers in every possible means. End of the day our dream is building a product to help each and every domain name investor.

We have introduced the below features on the eve of Christmas :)

1) Sellers can now add the BIN prices while listing the domain name for the auction , it means buyers can purchase the name at BIN price before the auction end time. Once the buyer completes the purchase at BIN price, auction will be ended automatically and a notification will be sent to all bidders who has participated in that particular auction

2) Added a new theme "Elegant Lite" - this theme can be used for newly registered names. This theme wont show the age , registration details of the domain name.

3)Hiding Expiry date from those domains landing pages until the who is details are showing the latest expiry dates and also couple of improvements are made to achieve higher resilience of who is scanner

4) Balance Feature:
  • Introduced the "Balance" feature, now sale proceedings can be added to balance and withdraw later. This feature help to accumulate the small amounts and withdraw once its crossed a certain amount like 1000 USD
  • Introduced the option for the buyers directly deposit an amount into balance and use the same amount for repeated small purchases.
  • Balance amount can be used to purchase other domain names or add-on services from DaaZ.
Note: DaaZ team has a lot of good ideas to extend this usecase with the wider collaboration with other industry players. We will certainly achieve some of them in 2021.

5) Introduced minor UI improvements like adding new icons for each menu and also optimizing the menu options for buyer's login

Couple of other bugfixes / defects are also completed.

We will be soon releasing the videos for new features introduced, we will share the same in this official thread.
 
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Few changes are brought into the DaaZ Platform yesterday:

a) Domain sellers can add or edit the "description " of the domain name using excel spread sheet too. We brought this change yesterday based on your feedback received from the domaining community.

If you have missed out the past release notes, please watch the videos:

  • How to add domain names at DaaZ :
  • How to edit domain names at DaaZ:

b) We have also improved to the landing pages to make it more appealing to the buyers

c) Brexit related tax changes are completed too

We are committed to bring the continuous improvements to the product and your feedback matters a lot to us.

Next release is due in the 1st week of Feb , some exciting features we are considering to bring in the same release.
 
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I tried to join and filled out the info but got a "502 error - bad gateway" message when I tried to submit.
 
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I tried to join and filled out the info but got a "502 error - bad gateway" message when I tried to submit.
Sorry to hear about that experience, we apologise for the inconvenience caused.

We looked into all logs, there are no issues recorded on our end. Very likely it could be a local or browser specific issue. Around 20+ members joined in the last 5 hours.

We request you to give one try and let us know , how it goes.
The best place for you to discuss this one is the live chat team. our team is active near 24/7 , so its easy to sort out any tech issues with the live chat team.
 
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Great Marketplace . Just listed 10 domains for auction.
 
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Great Marketplace . Just listed 10 domains for auction.
Thank you.

We will certainly take all of your feedback and looking forward to make it as a great auction platform.
We are also introducing the Cryto payouts soon along with the existing payout options of Paypal, Wire transfer and Transferwise.

We are open for listening to domainers feedback and improve the platform to offer the exact needs of domainers / domain investors.
 
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can you add a text box where you can put the max domain length, the slider is slippery and uneasy to use.
 
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Am I missing something?
Only see 13 names in auction with no bid.
 
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Am I missing something?
Only see 13 names in auction with no bid.
You have not missed anything, we have to accept the short coming there. Platform point of view its ready to support the auctions with a very small success fee of 8%.

We are requesting the Namepros members to join and support to keep this platform supporting the domainers auction needs. A dedicated marketplace to auction 1400+ extensions.

We are there round the clock to support you and your buyers. Certainly we have to attract more bidders to bid on the names, we are generating a decent amount of traffic on names though.
 
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can you add a text box where you can put the max domain length, the slider is slippery and uneasy to use.

May I know the screen you are experiencing this issue? Feel free to post here or DM me or discuss with your live chat team.

We certainly value your feedback and improve both on the slider and also limit the length of the domain name if that feedback is certainly useful for all.
 
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May I know the screen you are experiencing this issue? Feel free to post here or DM me or discuss with your live chat team.

We certainly value your feedback and improve both on the slider and also limit the length of the domain name if that feedback is certainly useful for all.

Chrome

I was just checking if there were any 4 letter domains but i gave up at the end as i could only get it to 5 or 1

The sensitivity was too much
 
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Chrome

I was just checking if there were any 4 letter domains but i gave up at the end as i could only get it to 5 or 1

The sensitivity was too much

Thank you. In mobile screens it's bit difficult at moment to adjust the filter (agree on your feedback), we are aware of this and will certainly fix it.

If you are using the desktop version, you can use the left and right arrow keys to manage that easily.

Your feedback is taken , certainly will do everything possible to fix that and we will notify you once it's fixed.

Apologies for the inconvenience caused to you.
 
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