DaaZ.com Domain Marketplace (Official Thread)

[DaaZ]

DaaZ.com is a premium domain names marketplace owned by DaaZ Limited, London (UK).

Key vision of DaaZ.com is helping buyers and sellers to transact with each other in a trusted way.

DaaZ.com key focus is end user focused sales and we have been operational since August 2019 and we have made a quite good progress and supported few thousands buyers buying domains via DaaZ and also having around 800+ sellers offering their inventory for sale. We have registered buyer base of 4000+ buyers.

It may not be lot in terms of numbers, we are the youngest marketplace (without any registrar presence). We have made a good reputation and able to build the traction.

How we are different ?

We may not be too different at moment, we are sharing what we believe is our core offerings:

• We have developed a platform which is having a very good buyers interface, specially helping wholesale or repeated buyers securing domain names.
• We allow the listings for free, it's open for all sellers (aka domainers) and support 1400+ domain extensions
• Sellers can run any time auctions. This feature help for regular cash-flow needed by the sellers. (Disclaimer: At present very few end users participate into these auctions, mostly domainers / resellers winning the names )
• Lowest Success Fee: Our success fee is 8% (with chargeback protection included) is the lowest in the industry offered by any domain name marketplace.
• We pay to the sellers via PayPal / Wire transfers. No PayPal withdrawal or pay-out fees, all fees covered by DaaZ with in 8% success fee (In short, no indirect fees)
• We offer live chat support round the clock (Although we are not officially 24/7, we are offering near 24/7 support). We look after our buyers and sellers with great attention.
• We love automation of the processes; however we do believe the human interaction with the buyers makes a lot of difference. So, we automated what we believe is required to automate and we kept those human interactions with the buyers or sellers where we believe is required to be in place

We are open to listening to our buyers and sellers and improve the platform every month. We are making two improvement releases a month to fix the product related issues and also bringing new features.

We believe our customers are our gods and we help them in all possible means we can. That's clearly reflecting in our customer reviews, we are proud to share we are a new market place however according to Trustpilot we have secured the highest customer trust among all domain name market places in 2020 with 4.9 trust rating : https://uk.trustpilot.com/review/daaz.com

What we believe we need to improve ?

We believe a platform will be never perfect and has to continue to listen to our customers and deliver a platform of their choice. So, we have a clear outlined process to receive the feedback and handle the product improvements effectively

• We are relatively a young platform, so we have a lot of room to improve on number of features and catch-up, we are addressing the backlog with a lot of passion
• We are aware that we need to bring the installment plan, rent to own features, also a powerful API to help the bulk sellers. We have clearly these features in our product road-map for 2021.
• We have a lot more innovative ideas not attempted by any other marketplace, we are focusing to address the industry standard offerings first before moving on delivering these innovative ideas to help the domain investors / sellers
• We also record every suggestion given by our buyers and sellers, we analyse the feedback, and all the appropriate feedback is getting added to backlog
• Our road-map is ready for next 5 years and we will do everything possible to help to improve the standards of domain name marketplace

We love to listen to the NamePros community hence we are setting up this Official thread.

 

[DaaZ]

Dear @DaaZ
I used the Daaz Secure Transactions two times as a buyer, here are my suggestions:


- buyer and seller see each other's email, it's not the best solution in terms of privacy, account IDs would be enough instead of the email addresses to identify the buyer and seller

@Charybdis we are allowing to create a transition using DaaZ username too. It's a quick solution we have implemented based on your feedback.

Thanks for contributing to the improvement of DaaZ platform.

 

[LUP]

Thank you for sharing your opinion.

DaaZ auctions at moment are mostly participarted by resellers / wholesalers, very few end users join on quality names.

We have developed and given a nice platform to auction names, but at the moment quality of the names is not great. Just question yourself, as a wholesaler will you bid any of the names you have noticed there?.. you will find the answer.. we made the auction submissions free couple of months back since then bad quality names are entering into the auction. We may need to stop and put some measures on free submissions.

e.g: https://daaz.com/auction/get/bids/btz.in there are bids on this name because its quality. So quality names sells for sure.

You need more budget for marketing efforts like DAN and Alter

 

[Samer]

You need more budget for marketing efforts like DAN and Alter

??? They’re ahead of Alter imo

Alter doesnt have auctions, nor does DAN.

DaaZ is unique

 

[DaaZ]

You need more budget for marketing efforts like DAN and Alter

Thank you for the suggestion. Certainly I will pass your feedback to our management. We have been focused on product development and adding new features every 2 weeks.

We are unique in the way as our key focus is on offering great customer service and improving the product based on the feedback from the customers , also keeping the costs optimized to offer the low service fees to the domain sellers.

Certainly we will consider your suggestion on marketing efforts. We have started marketing DaaZ product via LinkedIn Ads , Twitter ads for now. Certainly we have a room to improve on that part, as you rightly highlighted its all about allocating the marketing budget. The moment we start spending more on marketing , eventually it force us to increase the fees to the sellers. We are optimistic , domainers will notice and help us to grow. We have close to 300k names inventory, all we need is just another 700k names to start the aggressive marketing efforts.

 

[Achumi]

I just wanna request @DaaZ to ban or restrict those buyers who doesn't pay after winning the auction.
Recently, one of my domains had a bid of $190, but the winner didn't pay. Because of waiting for his payment, I rejected $65 and $125 offers on Sedo and a $50 offer here in NP.
I don't know why he/she was outbidding other bidders if he wasn't gonna pay.

 

[DaaZ]

I just wanna request @DaaZ to ban or restrict those buyers who doesn't pay after winning the auction.
Recently, one of my domains had a bid of $190, but the winner didn't pay. Because of waiting for his payment, I rejected $65 and $125 offers on Sedo and a $50 offer here in NP.
I don't know why he/she was outbidding other bidders if he wasn't gonna pay.

Although we do everything possible to collect the payments from auction winners, a small percentage of winners don't act in a professional way. Unfortunately you are the victim in this case. We sincerely apologize for it. It's certainly frustrating to see a name getting sold in auction and waiting for few days to see the payment received and later getting realized the auction winner is a non-payer.

Although our platform has very low percentage of non-payers (very small percentage ), certainly we want to reduce the same further.

We ban the non-payers straight away, this particular buyer is already banned and can't use any of the DaaZ services. We will not worry about loosing business from this buyer , we only want professional sellers and buyers using DaaZ.

 

[Achumi]

I wouldn't recommend Daaz to anyone.
I've had two fake offers in August alone. Buyers made bid and never made the payments.
I have never experienced the same in any other marketplaces.

 

[davidc1]

I wouldn't recommend Daaz to anyone.
I've had two fake offers in August alone. Buyers made bid and never made the payments.
I have never experienced the same in any other marketplaces.

I have more than 2 everyday with dan...

 

[DaaZ]

I wouldn't recommend Daaz to anyone.
I've had two fake offers in August alone. Buyers made bid and never made the payments.
I have never experienced the same in any other marketplaces.

Sorry for the inconvenience.

To the best of our knowledge
a) Non-payers at the DaaZ are very low percentage and we have industry best conversion rates , circa 91% offers accepted are converted to the sales.
b) we have an extensive and the best payments collection process.

Also we ask the buyer to fill the address details and we also socially verify every new buyer to see they are genuine or not.. if we believe the buyer activity is suspicious and ask for additional details to validate the profile, we will take the corrective actions at great speed and we also ban the potential buyers (users) when they disrespect the agreed deals..

If you have any better ideas to stop these time wasters, feel free to suggest. We will act on it , this is a industry problem.. any advises from the domainers will be certainly considered and we will improve the process to improve the conversion rates.

Kindly note, its a fine balance between making it easier for buyers to transact versus weeding out the bad players who does things for fun or due to poor business ethics. There is always a room to improve, we are open for any suggestions and certainly improve.

 

[DaaZ]

Dear @DaaZ


- as a buyer, my company name and company VAT number is missing from the auto-generated invoice, but I filled in my billing details prior to starting the Daaz Secure transaction. I had to contact the support and ask for the corrected invoice, this is not efficient, please try to display the company name and VAT number on the invoices automatically

Glad to inform this has fixed now. VAT number and company name will be displayed in the auto generated invoices.

Many thanks for your contribution.

 

[love4ever]

Guys Anybody found success in selling domains at daaz market ??

 

[Mul9]

Guys Anybody found success in selling domains at daaz market ??

You can see all reported domain sales on DaaZ .com from here

https://namebio.com/?s==cTM4kzNwUzM

 

[J. Sharma]

I am joining today and it's looking great
Attractive sale pages, Easy Dashboard, No Restrictions

Weldone @DaaZ

 

[DaaZ]

As part of innovating and helping the domainers to have more insights of the buyers activity, We have recently brought an option for the seller to check if their counter offer has been viewed by the potential buyer. We sincerely believe this feature helps the domainers ( infact the buyer too ). We also believe DaaZ is the first market place implementing this feature.

Seller can get the below details from this feature.
a) When is the last time the potential buyer has seen the counter offer details ( time and date )
b) How many times the offer has been viewed by the potential buyer

P.S: Both the buyers and sellers has the option to hide their activity via Privacy settings.

 

[DaaZ]

BIN Listings Success Fee Reduced to 5%:

• Now all BIN listings will be charged at 5% instead of 7% success fee
• Any account specific discounts offered are removed as part of this change. Now all sellers can enjoy the 5% success fee for all BIN transactions.

DaaZ.com has started supporting 2 factor authentication (2FA):

• 2FA will help to improve the security of your account.
• Buyers or sellers has choice to Opt-in or Opt-out.

 

[Seundavid]

Could you find a solution to mails landing in the spam folder.

 

[DaaZ]

Could you find a solution to mails landing in the spam folder.

Pls send an email to support [at] daaz.com

or Pls discuss with our live chat agents, we will certainly help you to resolve the issue.

 

[eternaldomains]

@DaaZ For BTC payout verification, can I add a "physical watermark" (e.g. a tape with the words "FOR DaaZ ONLY") on non-critical areas of the ID document? Every site these days get hacked so easily, so I hope I'm allowed to take precautions to prevent any unforeseen ID thefts.

 

[DaaZ]

@DaaZ For BTC payout verification, can I add a "physical watermark" (e.g. a tape with the words "FOR DaaZ ONLY") on non-critical areas of the ID document? Every site these days get hacked so easily, so I hope I'm allowed to take precautions to prevent any unforeseen ID thefts.

that's fine.. please make sure water mark doesn't cover the critical info required to validate the profile.

 

[eternaldomains]

@DaaZ I see in the verification area your site only mentioned [Driver's license] and [Passport]. Does that mean that [National ID Card] is not allowed/supported?