DaaZ.com Domain Marketplace (Official Thread)

[DaaZ]

DaaZ.com is a premium domain names marketplace owned by DaaZ Limited, London (UK).

Key vision of DaaZ.com is helping buyers and sellers to transact with each other in a trusted way.

DaaZ.com key focus is end user focused sales and we have been operational since August 2019 and we have made a quite good progress and supported few thousands buyers buying domains via DaaZ and also having around 800+ sellers offering their inventory for sale. We have registered buyer base of 4000+ buyers.

It may not be lot in terms of numbers, we are the youngest marketplace (without any registrar presence). We have made a good reputation and able to build the traction.

How we are different ?

We may not be too different at moment, we are sharing what we believe is our core offerings:

• We have developed a platform which is having a very good buyers interface, specially helping wholesale or repeated buyers securing domain names.
• We allow the listings for free, it's open for all sellers (aka domainers) and support 1400+ domain extensions
• Sellers can run any time auctions. This feature help for regular cash-flow needed by the sellers. (Disclaimer: At present very few end users participate into these auctions, mostly domainers / resellers winning the names )
• Lowest Success Fee: Our success fee is 8% (with chargeback protection included) is the lowest in the industry offered by any domain name marketplace.
• We pay to the sellers via PayPal / Wire transfers. No PayPal withdrawal or pay-out fees, all fees covered by DaaZ with in 8% success fee (In short, no indirect fees)
• We offer live chat support round the clock (Although we are not officially 24/7, we are offering near 24/7 support). We look after our buyers and sellers with great attention.
• We love automation of the processes; however we do believe the human interaction with the buyers makes a lot of difference. So, we automated what we believe is required to automate and we kept those human interactions with the buyers or sellers where we believe is required to be in place

We are open to listening to our buyers and sellers and improve the platform every month. We are making two improvement releases a month to fix the product related issues and also bringing new features.

We believe our customers are our gods and we help them in all possible means we can. That's clearly reflecting in our customer reviews, we are proud to share we are a new market place however according to Trustpilot we have secured the highest customer trust among all domain name market places in 2020 with 4.9 trust rating : https://uk.trustpilot.com/review/daaz.com

What we believe we need to improve ?

We believe a platform will be never perfect and has to continue to listen to our customers and deliver a platform of their choice. So, we have a clear outlined process to receive the feedback and handle the product improvements effectively

• We are relatively a young platform, so we have a lot of room to improve on number of features and catch-up, we are addressing the backlog with a lot of passion
• We are aware that we need to bring the installment plan, rent to own features, also a powerful API to help the bulk sellers. We have clearly these features in our product road-map for 2021.
• We have a lot more innovative ideas not attempted by any other marketplace, we are focusing to address the industry standard offerings first before moving on delivering these innovative ideas to help the domain investors / sellers
• We also record every suggestion given by our buyers and sellers, we analyse the feedback, and all the appropriate feedback is getting added to backlog
• Our road-map is ready for next 5 years and we will do everything possible to help to improve the standards of domain name marketplace

We love to listen to the NamePros community hence we are setting up this Official thread.

 

[DaaZ]

DaaZ.com has made one more new feature available on last Friday, now any Dyandot.com registered domain names sold on DaaZ and the sale value is below 2000 USD , DaaZ Bot will handle the end to end transaction.
This will help to achieve faster and smoother experience to both the buyer & seller.
A faster, better and cost-effective marketplace is the vision of DaaZ from Day1. This transition contributes towards the same objective.

What next?

We will pilot this new feature for two months and will extend this functionality to support multiple Domain registrars like Name.com, NameCheap.com, NameBright.com ..etc. Certainly will consider extending to top 20 popular registrars in the industry with in 3 to 4 months time.

 

[Gorilla]

DaaZ has temporarily stopped processing crypto payouts in total. We are working on a new KYC solution , once its up , we will bring the crypto payouts back. Also we will revise the thresholds for sure. We listen to your feedback and will improve.

When will the crypto payout be open again?

 

[eternaldomains]

Any plans on lowering the crypto payout minimum? The current minimum $1k is quite a pain for wholesale users. If can't do with BTC, then I would suggest other currently-popular-but-low-fee coins such as LTC or DOGE for lower payout amounts.

Well I forgot that I did want something changed after all

 

[DaaZ]

https://www.namepros.com/threads/do-domainers-need-a-free-auction-submission-platform.1225796/page-2

After listening to the views of Namepros domaining community , we have decided to keep the auction submissions free.

The same change has been made and now auction submissions can be made without paying any submission fees.

At the moment there are no restrictions on the amount of names a seller can auction, however we have the right to restrict a member who may abuse this free submissions.

Also sellers can add the reserve price, again we given the flexibility for the sellers to decide their domain name reserve prices.

We are 100% against auctioning obvious trademark (TM) names, if a member involved in auctioning obvious TM names and such members accounts may be suspended or restricted.


Important Notes to consider:

• If the domain name sells, obviously we charge 8% success fee. Please consider the same before auctioning your domain name.
  
• We are offering a platform and we are there near 24/7 or at least 20 hours a day to help the buyers and sellers.
• We cant guarantee auctioning your domain name leads to a sale
• We may restrict the number of names a member can auction for free in a specific month. e.g: If we notice a lot of bad quality names getting entered into the auction, we may end up restricting this to a specific number of names

 

[DaaZ]

Important updates:

1) DaaZ has reduced the success fees to 7% (No Indirect fees whatsoever). If you sell a name for 100 USD - 93 USD will be your payout amount.

• Payouts over 100 USD can be paid via Bank transfers or Paypal
• Transferwise ( only supported to proven regions like Europe, USA, Canada, India ...etc)
• Payouts below 100 USD via PayPal or Transferwise
• Payout can be added to balance and can request the withdrawal once its reached certain balance amount like 500 USD or 1000 USD ( or) spend on purchasing domains
• Crypto Payouts (in Pilot mode at moment) are also supported - Only supporting few selected and verified sellers

2) PayPal has made increasingly difficult for us to operate and work with them, It's costing around 7 to 10% in PayPal processing fees as they are levying 3% withdrawal for USD balances with the effective from new year.

• 4.9%+ 30 cents when we receive payment from the buyer
• 2% for Payouts
• 3% for USD balance withdrawal fee / 3 to 4% currency conversion charges

We had number of discussions with them to negotiate however they are not open reducing the fees.

Accepting PayPal is like accepting a minimum loss of 3% on each transaction which is not sustainable business model for us. To discourage the buyers who prefer to use PayPal we have introduced 2% processing fees to the buyers who are looking to use the PayPal

Buyers has plenty of choice for sure:

• All Debit cards Up to 10000 USD / EUR / GBP
• All Credit cards (Including Amex) Up to 10000 USD / EUR / GBP
• Direct bank transfers
• Transferwise transfers
• Crypto ( Pilot mode)

We are in the process of exploring few more payment options to make it easier for buyers to transact with us, specially to helping the customers from emerging economies. We will certainly notify you once those changes are in place.

 

[eternaldomains]

DaaZ has temporarily stopped processing crypto payouts in total. We are working on a new KYC solution , once its up , we will bring the crypto payouts back. Also we will revise the thresholds for sure. We listen to your feedback and will improve.

What the heck I already sent documents and got verified are you telling me I have to redo all of these again??

 

[DaaZ]

Feel free to bring any ideas or any suggestions for improvement. We are open and actively monitoring this thread to listen to all your feedback...


We are working on the below two improvements at moment


1) Allowing the BIN price on auctioning names. You can also set a BIN price while the auction is in progress. We heard from our sellers who requested this feature and working on it, we will bring this to use before new year


2) Taking the sale proceedings into the balance and withdrawing the funds when you need the cash or use it for buying other names. This is the feedback we have received from this community and likely to see this feature also ready for use before new year


Thank you.

 

[Jeffrey]

I signed up today. Easy to add domains and edit.

 

[DaaZ]

On December 4th we have introduced bulk add / bulk re-concile of the portfolio via Excel spread sheet and also introduced number of other improvements in that release.

DaaZ.com will continue to focus on improving the product and specially taking the feedback from each one of you and bringing the offerings to help the domainers in every possible means. End of the day our dream is building a product to help each and every domain name investor.

We have introduced the below features on the eve of Christmas

1) Sellers can now add the BIN prices while listing the domain name for the auction , it means buyers can purchase the name at BIN price before the auction end time. Once the buyer completes the purchase at BIN price, auction will be ended automatically and a notification will be sent to all bidders who has participated in that particular auction

2) Added a new theme "Elegant Lite" - this theme can be used for newly registered names. This theme wont show the age , registration details of the domain name.

3)Hiding Expiry date from those domains landing pages until the who is details are showing the latest expiry dates and also couple of improvements are made to achieve higher resilience of who is scanner

4) Balance Feature:

• Introduced the "Balance" feature, now sale proceedings can be added to balance and withdraw later. This feature help to accumulate the small amounts and withdraw once its crossed a certain amount like 1000 USD
• Introduced the option for the buyers directly deposit an amount into balance and use the same amount for repeated small purchases.
• Balance amount can be used to purchase other domain names or add-on services from DaaZ.

Note: DaaZ team has a lot of good ideas to extend this usecase with the wider collaboration with other industry players. We will certainly achieve some of them in 2021.

5) Introduced minor UI improvements like adding new icons for each menu and also optimizing the menu options for buyer's login

Couple of other bugfixes / defects are also completed.

We will be soon releasing the videos for new features introduced, we will share the same in this official thread.

 

[DaaZ]

Nice looking landers. Like a mix of Dan and Domain.io
You don’t make things, you make them better

#3 bit of a typo

1. Ideas have consequences, so your domain name, choose wisely!

Can we eliminate or edit those 1,2,3 statements?
html and links on lander?

Thanks for the feedback.

We are showing the below default description on landers for the last 3+ years, we thought better to write shorter sentences "

Every great idea deserves a great domain name, every great domain has the potential to be a great brand."​

We will certainly consider feedback and will improve in next version. We are releasing two more themes in February.

Similar landing pages are used across Industries , not only domain names but other industries like hosting providers offering default website themes. Few domain sellers requested us to come with a design like this one, based on the user feedback we have released this theme.

Its one of the themes , certainly we will focus on giving variety of options for the domain investors to choose what is the right theme for their domain asset.

Domain sellers can edit those sentences 1 , 2 and 3 - Its just a default description.

 

[DaaZ]

Dear @DaaZ


- as a buyer, my company name and company VAT number is missing from the auto-generated invoice, but I filled in my billing details prior to starting the Daaz Secure transaction. I had to contact the support and ask for the corrected invoice, this is not efficient, please try to display the company name and VAT number on the invoices automatically

Glad to inform this has fixed now. VAT number and company name will be displayed in the auto generated invoices.

Many thanks for your contribution.

 

[LoveCatchyDomains]

@DaaZ to confirm..u do not offer payment plans? soon?

They definitely have lease to own available. In fact, if you look at their front page at daaz.com, the domains that have the LTO have what looks like a calendar next to them. You can click on that, and choose the length of the lease to own plan.

 

[DaaZ]

I wouldn't recommend Daaz to anyone.
I've had two fake offers in August alone. Buyers made bid and never made the payments.
I have never experienced the same in any other marketplaces.

Sorry for the inconvenience.

To the best of our knowledge
a) Non-payers at the DaaZ are very low percentage and we have industry best conversion rates , circa 91% offers accepted are converted to the sales.
b) we have an extensive and the best payments collection process.

Also we ask the buyer to fill the address details and we also socially verify every new buyer to see they are genuine or not.. if we believe the buyer activity is suspicious and ask for additional details to validate the profile, we will take the corrective actions at great speed and we also ban the potential buyers (users) when they disrespect the agreed deals..

If you have any better ideas to stop these time wasters, feel free to suggest. We will act on it , this is a industry problem.. any advises from the domainers will be certainly considered and we will improve the process to improve the conversion rates.

Kindly note, its a fine balance between making it easier for buyers to transact versus weeding out the bad players who does things for fun or due to poor business ethics. There is always a room to improve, we are open for any suggestions and certainly improve.

 

[DaaZ]

As part of innovating and helping the domainers to have more insights of the buyers activity, We have recently brought an option for the seller to check if their counter offer has been viewed by the potential buyer. We sincerely believe this feature helps the domainers ( infact the buyer too ). We also believe DaaZ is the first market place implementing this feature.

Seller can get the below details from this feature.
a) When is the last time the potential buyer has seen the counter offer details ( time and date )
b) How many times the offer has been viewed by the potential buyer

P.S: Both the buyers and sellers has the option to hide their activity via Privacy settings.

 

[DaaZ]

Few changes are brought into the DaaZ Platform yesterday:

a) Domain sellers can add or edit the "description " of the domain name using excel spread sheet too. We brought this change yesterday based on your feedback received from the domaining community.

If you have missed out the past release notes, please watch the videos:

• How to add domain names at DaaZ :
• How to edit domain names at DaaZ:

b) We have also improved to the landing pages to make it more appealing to the buyers

c) Brexit related tax changes are completed too

We are committed to bring the continuous improvements to the product and your feedback matters a lot to us.

Next release is due in the 1st week of Feb , some exciting features we are considering to bring in the same release.

 

[DaaZ]

ok so after reading this thread i decided to give it a go
will upload some domains
i do have a question hope you can help @DaaZ
can i keep my domains pointing somewhere else?
thank you

We are absolutely ok for you to list your domains in multiple marketplaces.

We want domain sellers to have the fair opportunity to market their inventory in all marketplaces. Only request to domain sellers / domainers is to remove the listing from sale once they sold a domain elsewhere.

Also we are ok for not using DaaZ landing pages , we are 100% domainer friendly marketplace.

Irrespective of the name servers used for domain names, success fee for BIN Listing is just 5% , make an offer listings 7% , Auction listings 7% and LTO - 8% .

DaaZ secure aka import leads feature success fee is just 5%

 

[DaaZ]

First, thank you, Daaz, for providing the landers. It's refreshing to see a secure lander that also allows for a sale without mandating the buyer add another year to the domain registration. Also, the quick loading time is reassuring.

Issue#1
A support ticket is pending, though, for the fact that only one of two domains that I listed are showing up on the dashboard. Has this been a problem with any other folks here on this thread, getting the domain to show up there.
There's no problem actually seeing the lander. The response time after I changed the nameserver was great. The quirk is simply why the one still is not appearing on the dashboard at all.

Issue#2
It's great that you offer a marketplace page for sellers. Could more information be provided on this option, including instructions, fees, and how to maximize this feature?

Again, though, thanks for having these landers available.

Issue1 -

Unfortunately that domain already exists in other sellers portfolio. We have resolved this now, its added to your portfolio. We are investigating further on this matter, how we can prevent this happening. We will do everything possible to make DaaZ a best place for genuine listings.

Issue2 -

Services Offered :

• Buy Domains
• Sell Domains
• DaaZ Secure ( also known as Import lead - if in case you already have agreed the sale offline and want to use daaz to close your transaction):
• https://daaz.com/blog/daaz-secure-domainnames-with-daaz-domain-marketplace

Allowed listing types & pricing:

• BIN listings - 5% success fee
• Make an Offer Listings - 7% success fee
• Auctions - 1 USD submission fee and 7% success fee
• DaaZ Secure : 5% success fee
• Lease to Own: 8% success fee

Bulk Tools:

• Excel based bulk tool
  • Add new domain names
  • Modify the existing domain names
  • Delete the domain names
• APIs:
  • https://daaz.com/api-docs

Landing pages:

• 7 Themes are offered at moment. e.g : NDNV.com - theme name : Simple

Most sales on DaaZ are a result of using our landing pages , kindly use the DaaZ landing pages.

Why you can consider using DaaZ.com ?

• Our fees are industry low by any pure domain marketplace
• We offer great support - minimum 16 hours live chat support every day and most of the times we are available 20+ hours per day , we offer 365 days transfer and ticket support.
• We care for your buyers
• We process payouts quickly , majority of payouts are processed with in 48 hours
• DaaZ is a 3+ year old domain marketplace , with circa 5+ years of in developing this platform
• We are growing a marketplace and also adding new features and improvements every month

Like any other tech start-up , we have to improve further.

We are working hard and trying to offer best services to our customers , we are open to listen to your feedback and change.

 

[DaaZ]

One of the Namepros members asked on this forum whether the domain marketplaces have noted that the descriptions matter.

Has Daaz noted any difference in sale success, when thereare good descriptions for the domains present on your landers? Or does it tend to really not matter?

Honest response : it doesn't matter. Most of the cases they buy just because they need the domain , not because they like the description.

Search engines point of view - a very little advantage, there is so much content on the internet for all strong keywords.. these small description is not going to make any difference to make them appear at the top of the index, at least we want to be honest on that front

 

[Jannes]

Also, it would be a LOT nicer (less annoying) if you would not open your chat by default. Everyone knows what that is by now. Shouldnt have to close it every time you log in, etc.

I second on the suggestion to make the chatbot less intrusive.

 

[Robin Hablani]

I would like to share my experience of Daaz's excellent service.

I order their brokerage service, they did whatever they could to generate leads, even they featured my domain without any additional charges. They generated few leads as well. But the buyers offered low price (This happens in most of the cases when lead is outbound), one day I did receive an offer of $2000, but was not living to give away for that price.

But they're doing a great job, I'm using their landing pages for few of my domains and I do believe this is going to be a promising MarketPlace in the near future...

 

[DaaZ]

DaaZ has implemented a new feature to delete any number of domain names from your portfolio using the Bulk edit excel feature. Just a new column introduced in excel spread sheet, all you have to do is just mark the domain name for deletion as "Yes"

Feel free to feedback if you are looking for any further features to be introduced by DaaZ, it's our pleasure to take your feedback and improve further.

 

[J. Sharma]

I am joining today and it's looking great
Attractive sale pages, Easy Dashboard, No Restrictions

Weldone @DaaZ

 

[DaaZ]

Two questions/suggestions:

1. As a seller, when submitting counter-offers, can we increase the price? Currently we can only equal or lower our previous offer.

If the counter offer is expired, yes you can increase the counter offer.. while the negotiations are active and trying to increase the price from what you quoted earlier, there is a restriction at moment. This was based a on a behavioural survey we have done. Also most of the times buyers accuse the marketplace encouraging bad ethics.

e.g: You have received an inquiry on a name with a starting offer of 1000 USD

As a seller you have countered that with 15000 USD

Inquirer has countered with 10000 USD

Now you want to ask for 25000 USD , it will frustrate the buyer and make the buyer not to buy or will accuse for following the bad ethics or marketplace is too much seller biased.

So we have tried to balance that to meet both yours and as well as buyers expectations with that restriction.

If in case you have accidentally placed lower offer, you can revoke the offer just chatting with the support team.

I will certainly feedback your suggestion to our product manager, please quote the scenario where you believe this feature could help you. Appreciate if you can help me on this one.

1. When buyers close negotiations, can we receive email notifications? I was on Daaz at the time so it didn't matter, but it would have been good to receive an email in case I missed it.

Yes you must receive email notification in this scenario. Please contact support team, certainly we can help on this one for sure.

 

[DaaZ]

DaaZ.com Release 1.4:

New Features:

• Lease to Own
• DaaZ secure escrow transactions now supporting PayPal payment method.
• 228 new domain extensions are brought into the support – total extensions supported by DaaZ are increased to 1600+
• Now the buyers can use the fast checkout option using the stripe remember me option. It is going to massively help the agency or wholesale buyers.
• Account balance transactions data can be downloaded to excel

Bug Fixes:

• Company number size is increased to allow up to 30 characters.
• UI Improvements to phone number data capturing field
• PayPal invoice showing the domain name purchased