Whoa – oh no, Zoho: Domain name no-show deals CRM biz, 40m punters a crushing blow
CRM biz Zoho left millions of customers fuming on Monday when it briefly lost control of its critical Zoho.com domain name, bringing its services to a grinding halt.
Around 9am Pacific Time, its staff freaked out after the Zoho.com homepage came up blank. The domain name had been blocked, a message from the company's registrar stated.
Thousands of messages from angry Zoho customers, who were unable to reach their databases and messages, nor access their email campaigns, started flooding in, causing the India-headquartered company to post a panicked message on Twitter.
"Our Zoho.com domain is blocked and Tierra our domain registrar is not responding," the tweet read. "Can someone help us reach their senior executive team?" it asked with a picture listing Tierra's senior executives
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Source: [The Register] Whoa – oh no, Zoho: Domain name no-show deals CRM biz, 40m punters a crushing blow
CRM biz Zoho left millions of customers fuming on Monday when it briefly lost control of its critical Zoho.com domain name, bringing its services to a grinding halt.
Around 9am Pacific Time, its staff freaked out after the Zoho.com homepage came up blank. The domain name had been blocked, a message from the company's registrar stated.
Thousands of messages from angry Zoho customers, who were unable to reach their databases and messages, nor access their email campaigns, started flooding in, causing the India-headquartered company to post a panicked message on Twitter.
"Our Zoho.com domain is blocked and Tierra our domain registrar is not responding," the tweet read. "Can someone help us reach their senior executive team?" it asked with a picture listing Tierra's senior executives
...
Source: [The Register] Whoa – oh no, Zoho: Domain name no-show deals CRM biz, 40m punters a crushing blow