Sedo.com - Official Thread

[Sedo]

Hi All! :hi:

By request, we've decided to start a thread dedicated to Sedo. We're looking for invaluable insight into what domainers want and need out of our parking program (and marketplace, of course).

Questions, comments, suggestions, tips are welcome! We're hoping this will be a great discussion about what works at Sedo and what might not (please be constructive and respectful to others in your feedback) so that everyone involved can benefit and learn from it.

Looking forward to hearing your thoughts and ideas! Happy Holidays!

Always,
Keith
(on behalf of Sedo)

 

[Sedo]

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

Thanks in advance

Hello,

Thank you for your message.

In order to remove your domain from parking you simply need to remove the Sedo name servers that you have entered at your registrars account and replace them with the name servers you require. Once the name servers are removed the park page will no longer show on a domain. If you need assistance doing this you could contact the customer support team at your registrar and I am sure they will go through the process of doing this. The domain listing you have added at Sedo does not need to be changed in any way.

With regards to your second question, you are not able to de-list domains from SedoMLS. All domains you list for sale with Sedo have SedoMLS active and have a potential of selling across our partner network via SedoMLS. This promotion greatly increases the chances of your domain selling. If a domain sells through SedoMLS then a commission fee of 20% is charged.

Best regards,
Your Sedo Team

 

[Sedo]

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

Thanks in advance

@Sedo
Two newbie questions:

a) from Sedo's Domain Parking Terms and Conditions: "You have the ability to discontinue the Domain Parking Service for any Domain"...
How can I discontinue the Parking Service (no advertising earnings) but still keep offering my domains for sale?


b) From Sedo Price List page:
"If your domain is then sold directly through the Sedo marketplace, we only charge 10% of the gross sale price as a sales fee.

Domains that you list for sale on the Sedo platform are automatically promoted through our SedoMLS-Network... If your domain is sold through the SedoMLS network on an partner site, we charge a fee of 20% of the gross sale price."

How can I de-list domains on sale from the SedoMLS-Network, offering them only on Sedo marketplace?
Because if I can't, then how can I know in advance where my domains will get sold i.e. how high the commission for me will be?

 

[Peter45]

Many thanks for your courteous reply @Sedo!

In order to remove your domain from parking you simply need to remove the Sedo name servers that you have entered at your registrars account and replace them with the name servers you require. Once the name servers are removed the park page will no longer show on a domain.

With regards to your second question, you are not able to de-list domains from SedoMLS.

So if I BIN-list a domain for 1.000$, I cannot know in advance whether after having sold it I'll go home with 900$ or 800$, as I cannot know in advance whether it will be sold through Sedo Marketplace (10% commission) or through one of Sedo partners (20%).

No criticism, just trying to understand.
No regret on my part about parking my domains with Sedo.

Thanks again

 

[Sedo]

A Namepros member asked recently whether writing a good description makes a difference in terms of sales. Has Sedo noticed any increased sales associated with good descriptions on your marketplace landers? Also, are you noticing any increase in sales using the sl1/2 vs. the ns1/2 parking landers?

Hello,

Thank you for your comment.

The offer description does not seem to have any noticeable affect on the final decision to purchase of domain sales. This is because with most sales, purely the domain name is being sold, in most cases with a fixed price. Although if a seller truly has important information about the domain, such as included trademarks, more domains in the portfolio with various TLDs or what the keyword means in the specific language, it is useful to add an offer description as it could explain the pricing of the domain.

Sedo's sales landers are designed to be minimalist and therefore do not show offer descriptions on them. Also offer descriptions only show on domains listed as Make Offer. Buy Now domains do not show an offer description.

The reason why the description does not show on Buy Now listings is because we tested our marketplace, and there is a higher chance of the domain selling if after the buyer clicks Buy Now: They are forwarded directly to the purchasing page, skipping the domain description. This is why an offer description does not show on domains listed solely as a Buy Now domain. One of our findings was that when a overview page is showing with a description after clicking Buy Now the purchase rate decreases significantly. As a standard we have forwarded all domains listed as Buy Now directly to the payment page skipping the overview page.

With regards to the new sales landers, we can confirm that they are performing extremely well and we are continually monitoring the performance of the new sales lander and making changes where needed to make sure the pages are optimized as much as possible for selling.

Should you have any further questions, please reach out to our customer support team directly via [email protected].

Best regards,
Your Sedo Team

 

[Future Sensors]

Thank you for alerting us to this issue.

It seems that either the domains have been deleted from your account for some reason or that there is a temporary problem with the bulk uploader.

Thank you. Sedo Security & Compliance team fixed the 1,036 domains and all domains have the verified status again. All good.

At the same time I provided them with some additional information to investigate the cause. I suspect it has to do with a 'stalled' upload I tried to abort (which didn't work). I then started a new upload, which may have created an overlap. But I still believe that once a domain has been successfully verified in the past, it should not be allowed to lose this verified status because of a bulk upload failure.

 

[Sedo]

Many thanks for your courteous reply @Sedo!





So if I BIN-list a domain for 1.000$, I cannot know in advance whether after having sold it I'll go home with 900$ or 800$, as I cannot know in advance whether it will be sold through Sedo Marketplace (10% commission) or through one of Sedo partners (20%).

No criticism, just trying to understand.
No regret on my part about parking my domains with Sedo.

Thanks again

Hello,

Thank you for your follow-up.

Sedo commissions for Make Offer listings are 15% or 20% depending on where a domain sells. You can find a full break down on our price list page: https://sedo.com/us/what-we-offer/price-list/

If you list your domains as Make Offer, you will be able to see in advance when an offer is received through SedoMLS and which commission will be applied.

If you list your domain as Buy Now, you will be notified of the commission once the domain is sold and is transferred to the buyer’s account.

Best regards,
Your Sedo Team

 

[ArielT]

@Sedo

Please, add soon a 3rd nameserver for verification as some registrars don't have bulk updates for TXT.

Adding TXT one by one on these registrars is time consuming

Thanks

 

[cabotower]

SEDO GREAT DOMAINS AUCTION

they turned down my domain, they said that the quality wasn't there. my offering...wdue.com...not the greatest name in the world but not random gibberish either. some 4L .coms they did choose to list. rurw, xnuu, bvkm, pfqo, kajh, sugk, rwyo, ufhw. what a bunch of a**holes.

 

[Sedo]

@Sedo

Please, add soon a 3rd nameserver for verification as some registrars don't have bulk updates for TXT.

Adding TXT one by one on these registrars is time consuming

Thanks

Hello,

Thank you for your message.

We are currently not planning on adding 3rd name servers as a verification option, but we are looking into the possibility to add this verification method in the future.

We do, however, offer other verification methods despite adding TXT or Cname records. You can change the name servers of your domain either to ns1.sedoparking.com and ns2.sedoparking.com or to sl1.sedo.com and sl2.sedo.com or you can disable your privacy protection.

If none of these verification methods work for you, you can always contact us via mail to [email protected] or [email protected] and we will look into a verification method that suits your case best.

Best regards,
Your Sedo-Team

 

[ArielT]

Hello,

Thank you for your message.

We are currently not planning on adding 3rd name servers as a verification option, but we are looking into the possibility to add this verification method in the future.

We do, however, offer other verification methods despite adding TXT or Cname records. You can change the name servers of your domain either to ns1.sedoparking.com and ns2.sedoparking.com or to sl1.sedo.com and sl2.sedo.com or you can disable your privacy protection.

If none of these verification methods work for you, you can always contact us via mail to [email protected] or [email protected] and we will look into a verification method that suits your case best.

Best regards,
Your Sedo-Team

Ok

A question:

Are the name servers ns1/ns2/sl1/sl2 as effective as the TXT?

Thanks

 

[LoveCatchyDomains]

they turned down my domain, they said that the quality wasn't there. my offering...wdue.com...not the greatest name in the world but not random gibberish either. some 4L .coms they did choose to list. rurw, xnuu, bvkm, pfqo, kajh, sugk, rwyo, ufhw.

That is frustrating. I wonder if the decision is really not with Sedo? If they submit these domains to the upstream ad providers, and have no "takers," perhaps they are not inclined to post the domain anyhow?

There have been concerns about security on the domains that involve the "zero clicks" or receiving the less reputatable ads. In other words, there may be a disadvantage to having your domain posted anyhow, receiving likely no revenue and perhaps even instead getting some bad traffic and potential banning or even a spam designation due to this?

Again, though, my sympathies for your disappointment here.

 

[Sedo]

Ok

A question:

Are the name servers ns1/ns2/sl1/sl2 as effective as the TXT?

Thanks

Hi,

Thank you for the follow-up.

If you change the name servers of your domains to ns1.sedoparking.com/ns2.sedoparking.com or sl1.sedo.com/sl2.sedo.com, it will automatically verify your domains, as long as long as these domains have not already been listed by another customer.

In that case, you will need to use the txt/Cname verification method or contact us via email at [email protected] or [email protected].

Best regards,
Your Sedo Team

 

[Sedo]

SEDO GREAT DOMAINS AUCTION

they turned down my domain, they said that the quality wasn't there. my offering...wdue.com...not the greatest name in the world but not random gibberish either. some 4L .coms they did choose to list. rurw, xnuu, bvkm, pfqo, kajh, sugk, rwyo, ufhw. what a bunch of a**holes.

Hello,

After checking with the team that coordinates the domain applications for our auction formats, we learned that only a limited number of 4L domains can be accepted for the GreatDomains Auction format and there may have already been sufficient applications. Additionally, it is possible that your domain's reserve price was higher than the standard reserve price of $99, which is another criteria for 4L .com domains of this quality that apply for the GreatDomains Auction.

Unfortunately, not all submitted domains can be included in the GreatDomains Auction. We can recommend to check Sedo’s auction calendar for any upcoming auction format that fits your domains or to subscribe for our mailings so that you get a notice about application phases and criteria automatically.

Best regards,
Your Sedo-Team

 

[cabotower]

That is frustrating. I wonder if the decision is really not with Sedo? If they submit these domains to the upstream ad providers, and have no "takers," perhaps they are not inclined to post the domain anyhow?

There have been concerns about security on the domains that involve the "zero clicks" or receiving the less reputatable ads. In other words, there may be a disadvantage to having your domain posted anyhow, receiving likely no revenue and perhaps even instead getting some bad traffic and potential banning or even a spam designation due to this?

Again, though, my sympathies for your disappointment here.

Hello,

After checking with the team that coordinates the domain applications for our auction formats, we learned that only a limited number of 4L domains can be accepted for the GreatDomains Auction format and there may have already been sufficient applications. Additionally, it is possible that your domain's reserve price was higher than the standard reserve price of $99, which is another criteria for 4L .com domains of this quality that apply for the GreatDomains Auction.

Unfortunately, not all submitted domains can be included in the GreatDomains Auction. We can recommend to check Sedo’s auction calendar for any upcoming auction format that fits your domains or to subscribe for our mailings so that you get a notice about application phases and criteria automatically.

Best regards,
Your Sedo-Team

i was informed that the quality requirements were not met...no other reason. this after sedo informing me that i had a $300 offer. an offer that i refused. so there was enough quality there for at least one interested party. that buyer may have returned with another offer that could have spurred others to place bids as well. looking at the low bids for the garbage 4L.coms that were accepted i think that sedo has to look at the "competence" of the people that are making these decisions for them.

 

[LoveCatchyDomains]

Is there an issue going on curently about the number of views being shown even if one has clicked the button "Do not display parking statistics if fewer than 50 unique visits have been recorded the last 31 days?"

I put in a support ticket, but was wondering if anyone else is experiencing this?

Also, has there been any thought to simply eliminating the number of views on the offer page? Has there really been any benefit shown to presenting the number of views, whether above or below 50?

 

[Sedo]

Is there an issue going on curently about the number of views being shown even if one has clicked the button "Do not display parking statistics if fewer than 50 unique visits have been recorded the last 31 days?"

I put in a support ticket, but was wondering if anyone else is experiencing this?

Also, has there been any thought to simply eliminating the number of views on the offer page? Has there really been any benefit shown to presenting the number of views, whether above or below 50?

Hello,

thank you very much for your message.
If your question has not been answered yet, please feel free to send us the reference number of your opened support ticket via PM.

Regarding your question about traffic: Firs of all thank you for your feedback. In general, traffic numbers are a matter of individual buyers/sellers. Some find them very helpful.
Nevertheless, we are happy to take note of your feedback.

Kind regards
Your Sedo Team

 

[dr manos]

Entered today at settings of account, completely changed, no way to set treshold limits, or more extensive like till amount ... to paypal else wire etc. These settings were very useful why you changed something that worked @Sedo

 

[Sedo]

Entered today at settings of account, completely changed, no way to set treshold limits, or more extensive like till amount ... to paypal else wire etc. These settings were very useful why you changed something that worked @Sedo

Entered today at settings of account, completely changed, no way to set treshold limits, or more extensive like till amount ... to paypal else wire etc. These settings were very useful why you changed something that worked @Sedo[/U to paypal else wire etc. These settings were very useful why you changed something that worked [USER=3916]@Sedo

Hello,

Sedo has been working to update and improve our payment processing. This is being done to both better our processing for our customers and to integrate new compliance matters for our daily business. Some of these changes have already taken place and others are ongoing.

With regard to the recent update to the payment details section, this area was simplified as many customers found the divided payment options and payout limit settings to be confusing. You can still set both a pay-pal or bank transfer option; however, only one will be active at a time for all outgoing payments.

Any new accounts will have the default payment limit for parking set to 20 EUR/USD. If an account already existed and had a payout limit set, that setting will carry over. Please note, if you do wish to change this amount it can only be through customer support and to the new default setting.

We do understand that some customers may miss the old setup, but we can assure you that all changes have been fully reviewed and were made in the interest of the majority of the marketplace. Positive changes such as increased payment in options have already been launched and further improvements are in the works.

Should you have further feedback we encourage you to send it to [email protected]. We wish to hear from all of our customers and their desires. Although we cannot meet every request, we do wish to make sure we are working to meet the desires we are able to fulfill.

Warm regards,
Your Sedo Team

 

[dr manos]

Hello,

Sedo has been working to update and improve our payment processing. This is being done to both better our processing for our customers and to integrate new compliance matters for our daily business. Some of these changes have already taken place and others are ongoing.

With regard to the recent update to the payment details section, this area was simplified as many customers found the divided payment options and payout limit settings to be confusing. You can still set both a pay-pal or bank transfer option; however, only one will be active at a time for all outgoing payments.

Any new accounts will have the default payment limit for parking set to 20 EUR/USD. If an account already existed and had a payout limit set, that setting will carry over. Please note, if you do wish to change this amount it can only be through customer support and to the new default setting.

We do understand that some customers may miss the old setup, but we can assure you that all changes have been fully reviewed and were made in the interest of the majority of the marketplace. Positive changes such as increased payment in options have already been launched and further improvements are in the works.

Should you have further feedback we encourage you to send it to [email protected]. We wish to hear from all of our customers and their desires. Although we cannot meet every request, we do wish to make sure we are working to meet the desires we are able to fulfill.

Warm regards,
Your Sedo Team

Thank you for detailed reply.
However how contacting support to change an obvious setting and not have the ability to change it from panel is considered an upgrade? Is a downgrade for me

 

[Peter45]

In order to remove your domain from parking you simply need to remove the Sedo name servers that you have entered at your registrars account and replace them with the name servers you require. Once the name servers are removed the park page will no longer show on a domain. ... The domain listing you have added at Sedo does not need to be changed in any way.

Thank you Sedo
I understood it this way: after a domain is verified, its nameservers don't need to keep being pointed to Sedo in order to keep offering that domain for Sale on Sedo.

But today I just found this distinction

So for offerings on Make Offer basis "The use of Sedo-Parking - i.e. Nameservers pointed to Sedo - is not a requirement."
Ok, but - apologies for the noob's question - does this apply also for offerings on Buy Now basis?

Thanks

 

[Sedo]

Thank you Sedo
I understood it this way: after a domain is verified, its nameservers don't need to keep being pointed to Sedo in order to keep offering that domain for Sale on Sedo.

But today I just found this distinction

Show attachment 237214


So for offerings on Make Offer basis "The use of Sedo-Parking - i.e. Nameservers pointed to Sedo - is not a requirement."
Ok, but - apologies for the noob's question - does this apply also for offerings on Buy Now basis?

Thanks

Hello,

Thank you for your reply.

Once your domain has been verified and listed for sale, you no longer need to leave the name servers set as Sedo parking in terms of keeping them listed. However, in the case that you mentioned, if you would like to qualify for the lowest commission you will need to keep your domains parked with Sedo and the listing should be 'Buy Now'. If you successfully sell a domain with these two things in place, then the commission fee will be 10%.

Warm regards,
Zoe

 

[Peter45]

Thank you Zoe & Sedo!


@Sedo
Another one... (probably the info lays within this thread, but it's 114 pages... My apologies in advance!)

For whatever reason (illness, internet doesn't work, etc...) the seller could be prevented from logging in in his Sedo account, so, after a buyer has clicked on "Buy Now", how much time do a seller have in order to react and start the transfer?
What happen to the seller - or to his Sedo account - if he doesn't react within the deadline?

Thanks

 

[ArielT]

@Sedo

The TXT for verification is not appearing

 

[cabotower]

@Sedo

The TXT for verification is not appearing

Show attachment 237358

it can still be found and copied in general settings

 

[Sedo]

Thank you Zoe & Sedo!


@Sedo
Another one... (probably the info lays within this thread, but it's 114 pages... My apologies in advance!)

For whatever reason (illness, internet doesn't work, etc...) the seller could be prevented from logging in in his Sedo account, so, after a buyer has clicked on "Buy Now", how much time do a seller have in order to react and start the transfer?
What happen to the seller - or to his Sedo account - if he doesn't react within the deadline?

Thanks

Hello,

In general, there is no set time frame for domain transactions to be completed as different tlds and even registrars/registries can have different processes and time frames.

If a seller is not responding to our transfer requests we will begin issuing warnings. If the seller still does not respond or react, we need to cancel. This all comes down to the responsiveness of the seller though.

If a seller is following up and showing they are working to transfer the domain more time can be given. If they are not responding and we have to cancel their Sedo account would be placed under review and the buyer would have the option to take legal action against the seller if they so wish.

We can confirm the vast majority of transactions complete without issue and if ever a buyer or seller has any questions about the time frame of the transaction or where it stands, they should follow up in the transfer center to speed things up.

Best regards,
Your Sedo-Team