Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!
Please re-read my comments. Where did I say you don't give that notification? I said that any such notification does not relieve you of your duty to not do what you're doing:We can understand not agreeing with this process and we are looking at changing it i the near future but please do not say that we do not give any notification.
@Nick R my ticket requesting the name of your payment processor is 124505.There are no warnings, notifications or conditions that can override your duty not to charge/block CCs the way you currently do in auctions.
If I bid up to $141 in multiple steps, your own conditions state that you *WILL* preauthorize for the bid amount. You preauthorized over $400 USD against my bid of $141. I didn't bid $400, I bid $141.Your payment will be preauthorized for the bid amount on each auction you bid on.
Let me be clear here:[... ] and understand that your credit card may be authorized for your bid upon submission.
Well done on this. I've participated in multiple auctions now, and so far so good. The user experience is now much better in my opinion.ANNOUNCEMENT: As mentioned in posts last week, we have made a change to auction bids pre-authing. Effectively immediately, auction bids will no longer be pre-authed for any user!
Nick, I have been trying to transfer a domain to Godaddy. Sav.com has not responded to the request. I have also emailed support but not heard anything back from you guys. What do I need to do?
What does that mean? Am I able to pay only after I won an auction without getting charged my card until the auction get closed?ANNOUNCEMENT: As mentioned in posts last week, we have made a change to auction bids pre-authing. Effectively immediately, auction bids will no longer be pre-authed for any user!
just transfer it to someone and BOOM the name is gone for everyone! lolAnyone knows how to delete a domain in sav? I think the domain I reg'd is a TM but I can't see any option in Sav to delete. Thanks!
Hello @Nick R
I have one domain name transfer to Sav: rqh dot io
Payment has been make from 13/02 as below
- Paypal transaction ID: 1XC96246V7954411A
- Invoice number: 85911
But till now 18/02 Status is: "In progress"
I contact your team three time at [email protected] but no one reply me
So pls help check to finish domain transfer or refund me
Thanks
Tu
@NamePrime - I replied back to your DM.