Conexur
Established Member
- Impact
- 37
Hello everyone, first of all I am very sorry to start my first post by making this complaint, I am a Spanish-speaking domainer and I usually use forums in Spanish like Demene.
I would like to leave my story here because I have already exhausted all the resources I had at my disposal, I hope not to disturb you.
A matter of 4 months ago I was interested in a domain listed in Afternic, I hit the buy button, then I sent the money to the bank account of this company and it arrived without problems the next day, but later, the owner of the domain said that it has no more the domain name in his possession, so the transaction did not go through; I kindly asked Afternic to return me the money I had sent and they began to put excuses and obstacles: to fill in the bank details on their website, then to send them by email, they never respond, I sent more than a dozen emails, I called 4 times by phone and they did not solve my problem and now they came up with the story that my bank has to write them a letter (letterhead), something incredible ...
Anyway, I'm already tired of this, it's not a lot of money, it's 2,000 USD but it doesn't seem right that they don't give it back to me, where can I report them?
Thanks very much for your help!
I would like to leave my story here because I have already exhausted all the resources I had at my disposal, I hope not to disturb you.
A matter of 4 months ago I was interested in a domain listed in Afternic, I hit the buy button, then I sent the money to the bank account of this company and it arrived without problems the next day, but later, the owner of the domain said that it has no more the domain name in his possession, so the transaction did not go through; I kindly asked Afternic to return me the money I had sent and they began to put excuses and obstacles: to fill in the bank details on their website, then to send them by email, they never respond, I sent more than a dozen emails, I called 4 times by phone and they did not solve my problem and now they came up with the story that my bank has to write them a letter (letterhead), something incredible ...
Anyway, I'm already tired of this, it's not a lot of money, it's 2,000 USD but it doesn't seem right that they don't give it back to me, where can I report them?
Thanks very much for your help!