What are you paying for auction wins @ GoDaddy?

[whateverforsale]

I won an auction @ GoDaddy today.

I log into my account to pay for it and the renewal fee was $14.99! I am a member of their discount club and the renewal fee has always been $8.xx. I have bought probably close to 200 names through GD auctions and the fee has always been $8 something.

I started a chat with GD and the rep says, "The discount domain club pricing does not discount domains that are on auction." What? Like I said, I have always been charged $8 something.

What are you being charged? I'm talking about the 1 year renewal fee on GD expired auctions.

 

[Electric-Shadow]

You should be able to make use of one of the x% off your order coupons for auction buys but then again GD are being stingy on the coupon front as of late. Worth a try to save a few bucks though, some of these ones are multiple use.

 

[Ms Domainer]

I won an auction @ GoDaddy today.

I log into my account to pay for it and the renewal fee was $14.99! I am a member of their discount club and the renewal fee has always been $8.xx. I have bought probably close to 200 names through GD auctions and the fee has always been $8 something.

I started a chat with GD and the rep says, "The discount domain club pricing does not discount domains that are on auction." What? Like I said, I have always been charged $8 something.

What are you being charged? I'm talking about the 1 year renewal fee on GD expired auctions.

I just bought an auction domain today, and it was $8.47.

I think that your tech support person was incorrect, and you should call again.

Or ask Joe Styler on this forum.

 

[whateverforsale]

I just bought an auction domain today, and it was $8.47.

I think that your tech support person was incorrect, and you should call again.

Or ask Joe Styler on this forum.

I did tell the support guy that I thought he was incorrect. That I have always paid $8.xx. He checked my account, came back and said, I would have to pay the $14.99 but he would then refund me the difference. I told him never mind and ended the chat.

I guess that would have been alright but my point is that I have always paid $8.xx. Why am I having to jump through hoops now. And is it always going to be $14.99 now? What has changed?

@Joe Styler ...care to comment? DDC members should be charged what for GD auctions? Why have I always been charged $8.47 and today $14.99?

 

[Electric-Shadow]

You could try telling them about the issue via twitter (sometimes works better than a support ticket), if the chat guy is willing to refund you there's evidently an issue.

 

[TERADOMAIN]

Please make sure your Discount Domain club did not expired?? Because it is only $8.47 for 1 Year renewal for winning auction. Just won one of auction couple of days ago.

Thanks

 

[Name Trader]

I paid DDC prices in the last week. I haven't bought there since then.

 

[whateverforsale]

You could try telling them about the issue via twitter (sometimes works better than a support ticket), if the chat guy is willing to refund you there's evidently an issue.

Probably a good idea, Electric, but I don't do twitter.

Please make sure your Discount Domain club did not expired?? Because it is only $8.47 for 1 Year renewal for winning auction. Just won one of auction couple of days ago.
Thanks

Thanks for the suggestion, TeraDomain but yep, I had renewed it last August.

 

[Joe Styler]

You should be getting the renewal at the DDC discounted price on an expired auction. If you ping me on here I am more likely to see it than twitter, I don't handle the twitter feed so there is a delay before it would get to me. I would like to see what is happening so if you can dm me with the domain name or some other account info like the account number I can figure it out. I haven't heard of any issues with anyone else yet today so let's hope it is just a fluke but either way I will help you get to the bottom of it.

 

[whateverforsale]

Thank you for the response, Joe.

PM sent.

 

[whateverforsale]

Just to let everyone know, Joe Styler responded and it appears to have been some kind of fluke. The correct DDC price for renewal fees ($8.47) is now showing.