discuss GoDaddy problem when order a domain

[ET76]

I was just have a weird experience with Godaddy. I was ordering a domain name (Bitcoin****Cash.com) with GD and after successful transaction like always I received an invoice confirmation email that my order have been paid. But until the next 4-5 minutes the domain never add to my GD account. And then I quick login to my Uniregistry account and I checked the name was available to register. I don't wanna take a risk to wait from Godaddy about what happen then I continue to order the name with Uniregistry and all successfully done only in few seconds. I called my Bank and they said GD have already charged my creditcard, I don't understand why this can happen? Anyone have ever same experience ? How to ask GD to refund since they have charged my Creditcard.

 

[Ollie3000]

I've had this issue with another registrar. Sometimes they put a manual hold on the domain and then email you asking to get in contact. It's really annoying and i've paid twice for a domain for the same reason you did. I'd just give GD a call and ask them to refund.

 

[Kuffy]

I only use registrars who allow payment from a pre-funded account. This seems to save all these problems.

 

[ET76]

I've had this issue with another registrar. Sometimes they put a manual hold on the domain and then email you asking to get in contact. It's really annoying and i've paid twice for a domain for the same reason you did. I'd just give GD a call and ask them to refund.

I only use registrars who allow payment from a pre-funded account. This seems to save all these problems.

@Ollie3000 @Kuffy thanks for the info I never had this issue with any registrar before :D This experience is not just annoying, I wonder What makes the domain registration hold but the payment has been received.

BTW doesn't GD have LiveChat? I see no Livechat button on their site.

 

[Ollie3000]

The GD chat is only available sometimes, also you would be best speaking to them. If you do chat, then save the transcript in case they don't refund you.

 

[ET76]

Thanks again @Ollie3000

 

[LucidDomains]

The domain was probably owned by someone else and you purchased it from them via GoDaddy. The domain will transfer to your account in a few days when the seller transfers it over.

EDIT:

It was sold 24 hours ago on Sedo apparently. Someone beat you to the punch.

 

[LucidDomains]

 

[ET76]

The domain was probably owned by someone else and you purchased it from them via GoDaddy. The domain will transfer to your account in a few days when the seller transfers it over.

EDIT:

It was sold 24 hours ago on Sedo apparently. Someone beat you to the punch.

But that's not the domain I was registered, I have said above.... while I wait about 4-5 minutes the domain still never added to my GD account then I login to my Uni account and I checked the domain still available to register. I quickly re-register it and now it save on my Uni account. It's two-words phrase bitcoin name that I was registered

 

[Kuffy]

I've got Bitcoincheque.com.

I posted this because I wanted to say " it's in the post".

Sorry about my humour.

 

[LucidDomains]

But that's not the domain I was registered, I have said above.... while I wait about 4-5 minutes the domain still never added to my GD account then I login to my Uni account and I checked the domain still available to register. I quickly re-register it and now it save on my Uni account. It's two-words phrase bitcoin name that I was registered

Oh I see, it was Bitcoin + 1word + Cash or something like that. My mistake.

Well GD can be buggy, glad you secured the name at Uniregistry.

 

[ET76]

I've got Bitcoincheque.com.

I posted this because I wanted to say " it's in the post".

Sorry about my humour.

Great name Kuffy, good luck with name!

Oh I see, it was Bitcoin + 1word + Cash or something like that. My mistake.

Well GD can be buggy, glad you secured the name at Uniregistry.

Really? never thought before lol... Thanks @LucidDomains, BTW I'll whisper the name to you now ...BitcoinH**dCash :D

 

[usernamex]

GD is not realtime, they seem to be more buggy that others. Pretty much anywhere I just check whois to make sure, some are really instant. I like to time regs by hitting the submit button at a specific time count and then checking whois to see how many seconds it took to manually reg.

hand hood hind held hued hyed LOL

 

[ET76]

Thanks @usernamex I am a newbie on GD and only have 2 domains there ... supposed to be 3 if that was not a problem :D I guess I'l stay with NS and Uni.

You guys might had an experience with Namecheap? They used to be give a big promotions Transfer-In every February (except this year)? and also Cyber Monday. I guess a hundreds domains processed at the same time but I didn't had any issue at all. But I wish they add GoogleAuth 2FA beside sending text code, sometimes I have to wait for 2-3 minutes or repeated the request. But overall I love Namecheap and their great Kinds Support Team.