Sorry to hear @fattee77, hope all ends well.
I had no idea that even in an industry (established and worth billions) where a digital paper-trail exists, there is no solution to remedy a dispute like theft. I would imagine an example of something like:
If ownership is queried, the complainant legally reports the issue with local authorities, then provide the "case number" to the current registrar. The onus then lies on the new DN owner "if DN was acquired in the last x-amount of days" to provide the necessary proof-of-purchase for the DN, within x-amount of days - failure of which would result in the DN returned to previous owner, who will need to provide last proof-of-payment (we all simply keep record of our proof-of-payments).
Small price to pay in the form of inconvenience, when compared to being a victim of daylight robbery where everyone standing by can do nothing but observe. Anyway, what a lesson for a newbie like me
@David Walker, would enabling the 2fa be a guarantee (done and dusted implementation) that one's domain name is secure (provided that one's actual mobile phone is not stolen)?
Thank you for all the selfless contributions from all participants in this thread, very refreshing.
Regards
Clint
Unbelievably "helpful" response I received from Namesilo. Can't believe they are actually saying this:
Van: NameSilo Support - 7 Datum: 24 mei 2016 13:12:24 CESTAan: Fatih Turna Onderwerp:Antw.: Aqm . com stolen
We will not keep replying with the same information. For the last time, you need to work through Enom. You have no affiliation with our company and have never been a Registrant in our system. We therefore have no standing to get involved on your behalf. Feel free to send this to anyone else you like, but the answer will not change, and we will not continue replying with the same instructions. Sorry you do not like our answer, but that does not mean it will change.
Thanks,
NameSilo support
On 5/24/2016 4:10 AM, Fatih Turna wrote:
I did that already and they are on it. I want Namesilo to look into it as well. I am sending this to Chris McCurry as well.
Fatih
Op 24 mei 2016 om 12:45 heeft NameSilo Support - 7 het volgende geschreven:
Please contact Enom for further help and next steps.
Thanks,
NameSilo support
On 5/23/2016 11:49 PM, Fatih Turna wrote:
But the domain was fraudulently transferred from Enom to Namesilo?
Thanks,
Fatih
Verstuurd vanaf mijn iPhone
How did they get into your account?
Possibly you would be using the same password on multiple domain registration sites.. ( OR ) run a keylogger on your computer.I am not sure yet
did you have special questions setup on your enom account as security prior to logging in?I am not sure yet
did you have special questions setup on your enom account as security prior to logging in?

