Stolen Domain Aqm.com

[fattee77]

My domain Aqm.com has been stolen from my Enom Account everybody beware.

Any help is appreciated.

Thanks,

Fatih

 

[fattee77]

You need to contact NameSilo, Enom was before NameSilo, it went to Ename from NameSilo.

They arent helpful. They said I need to contact Enom

 

[equity78]

They arent helpful. They said I need to contact Enom

Why the domain left NameSilo to go to Ename.

 

[fattee77]

I dont know. Reply I received:

"I am sorry, we cannot. You need to ask Enom to contact Ename.
Thanks,

NameSilo support"

 

[richface]

I dont know. Reply I received:

"I am sorry, we cannot. You need to ask Enom to contact Ename.
Thanks,

NameSilo support"

Faith really sorry you are going through this terrible ordeal but I will get straight to the point going through the Registrar's are no sure bet perhaps you should begin seeking legal counsel in parallel. If there is anything we can do to help let us know. Best of Luck.

 

[fattee77]

Faith really sorry you are going through this terrible ordeal but I will get straight to the point going through the Registrar's are no sure bet perhaps you should begin seeking legal counsel in parallel. If there is anything we can do to help let us know. Best of Luck.

Thanks man. I will wait for some reactions from the involved parties and then get legal counseling depending on the actions of the parties

 

[ZapNano]

What is wrong with these thieves; And whats up with " Enom"? Catch the thief and charged them.. Report!!!!

 

[gilescoley]

I really hate people like that, karma will get them eventually. I hope you get your name back.

 

[DomainRocker]

oh my God, Sign up for such a long history of the domain name actually stolen.really a pity,Quick contact domain name service provider and let them help you recover it.
I wish you a speedy recover domain,loss reduction

 

[fattee77]

Mail from Ename:

As per checking, the domain was transferred from NameSilo, LLC to eName, not from eNom. We have no information while the domain was with eNom. We have replied to eNom’s inquiry. Please contact eNom directly for assistance. Thank you.

Best regards,

------------------
Overseas BD specialist
eName Technology Co., Ltd.
Tel: +86.592.5954294
Fax: +86.592.2669760
Z.C:361005

 

[fattee77]

Does anybody have any direct contacts at Namesilo? A manager, owner or something similar?

Thanks,

Fatih

 

[richface]

I would Suggest reaching out to Chris Mcmurry. You can message him via Linkedin he is very high up and might be able to point you in the right direction . Here is the Link.

 

[fattee77]

Thanks for the tip @richface

 

[LucidDomains]

Sorry to hear about your situation.

You say it was your third time it happened to you? Do you have 2FA enabled?

 

[fattee77]

Sorry to hear about your situation.

You say it was your third time it happened to you? Do you have 2FA enabled?

Thanks. I had additional questions before logging into my account. Is that the same as 2FA?

 

[N-A]

Thanks. I had additional questions before logging into my account. Is that the same as 2FA?

No, 2fa would be a text, call, or the use of Google Authenticator on your mobile device containing a one time use pin that needs to be entered each time you login. I'd suggest using it in the future; and start now to protect your current names. That is, if it's available at your registrar. If not, move to a place that does, such as Uniregistry.

 

[fattee77]

No, 2fa would be a text, call, or the use of Google Authenticator on your mobile device containing a one time use pin that needs to be entered each time you login. I'd suggest using it in the future; and start now to protect your current names. That is, if it's available at your registrar. If not, move to a place that does, such as Uniregistry.

OK, that's a bit different than I thought. I will defnitely do that and also will turn privacy on. However I am locked out of my Enom account currently, so I'll do it once I have control over my account again.

Thanks,

Fatih

 

[LucidDomains]

No, 2fa would be a text, call, or the use of Google Authenticator on your mobile device containing a one time use pin that needs to be entered each time you login. I'd suggest using it in the future; and start now to protect your current names. That is, if it's available at your registrar. If not, move to a place that does, such as Uniregistry.

This.

2FA is a must have. Go to every registrar you have domains with and if they have the feature, turn it on!

 

[fattee77]

This.

2FA is a must have. Go to every registrar you have domains with and if they have the feature, turn it on!

Gonna use it definitely from now on. Thanks,

 

[fattee77]

Unbelievably "helpful" response I received from Namesilo. Can't believe they are actually saying this:


Van: NameSilo Support - 7 Datum: 24 mei 2016 13:12:24 CESTAan: Fatih Turna Onderwerp:Antw.: Aqm . com stolen

We will not keep replying with the same information. For the last time, you need to work through Enom. You have no affiliation with our company and have never been a Registrant in our system. We therefore have no standing to get involved on your behalf. Feel free to send this to anyone else you like, but the answer will not change, and we will not continue replying with the same instructions. Sorry you do not like our answer, but that does not mean it will change.

Thanks,

NameSilo support
On 5/24/2016 4:10 AM, Fatih Turna wrote:

I did that already and they are on it. I want Namesilo to look into it as well. I am sending this to Chris McCurry as well.

Fatih


Op 24 mei 2016 om 12:45 heeft NameSilo Support - 7 het volgende geschreven:

Please contact Enom for further help and next steps.

Thanks,

NameSilo support
On 5/23/2016 11:49 PM, Fatih Turna wrote:

But the domain was fraudulently transferred from Enom to Namesilo?


Thanks,


Fatih
Verstuurd vanaf mijn iPhone

 

[Aspiring Billionaire]

No, 2fa would be a text, call, or the use of Google Authenticator on your mobile device containing a one time use pin that needs to be entered each time you login. I'd suggest using it in the future; and start now to protect your current names. That is, if it's available at your registrar. If not, move to a place that does, such as Uniregistry.

Sorry to hear @fattee77, hope all ends well.

I had no idea that even in an industry (established and worth billions) where a digital paper-trail exists, there is no solution to remedy a dispute like theft. I would imagine an example of something like:

If ownership is queried, the complainant legally reports the issue with local authorities, then provide the "case number" to the current registrar. The onus then lies on the new DN owner "if DN was acquired in the last x-amount of days" to provide the necessary proof-of-purchase for the DN, within x-amount of days - failure of which would result in the DN returned to previous owner, who will need to provide last proof-of-payment (we all simply keep record of our proof-of-payments).

Small price to pay in the form of inconvenience, when compared to being a victim of daylight robbery where everyone standing by can do nothing but observe. Anyway, what a lesson for a newbie like me

@David Walker, would enabling the 2fa be a guarantee (done and dusted implementation) that one's domain name is secure (provided that one's actual mobile phone is not stolen)?

Thank you for all the selfless contributions from all participants in this thread, very refreshing.

Regards
Clint