Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[Anton Naydenov]

If you are not aware...

Epik was hacked recently, including CC details of their customers.

Dynadot is full of bugs as well.

I am aware. And they’re still much better than what we have here. Much much much much much better.

 

[Jurgen Wolf]

I pay via PayPal (via my card bound to PayPal)...
This method is safe, and I never had any issues with my payments to Sav.

 

[ninjadomain]

@Nick R
I sent emails and a private message regarding a failed payment. I added PayPal, but Sav keeps trying to charge my old cc even though I deleted.
Hopefully, you guys get phone support soon!
Thanks!

 

[Anton Naydenov]

I pay via PayPal (via my card bound to PayPal)...
This method is safe, and I never had any issues with my payments to Sav.

You simply have been lucky to date then. One day - sooner or later - you will be in my situation, and then you will know what I am talking about. And you will understand what is to feel helpless to do whatever.

And still - if Sav had normal customer support that could react on time, the problem with the failed payment would’ve been resolved within a few minutes. The name was going to be paid, I wouldn’t lose it, and my account wouldn’t have been restricted.

I messaged support yesterday (Saturday). They will reply on Monday or Tuesday probably. And what then? Do you honestly find the time of 2 or 3 days normal for a reply to a support ticket? Especially when the matter is urgent? Name one other registrar or a marketplace that have the same or similar customer support.

Do you want to know why I am so frustrated at the moment?! Because I actually like Sav, and I like Nick. I have probably sent them hundreds of customers. The problem is that they’re making it really hard for me to keep liking them. They have screwed me over so many times now.

 

[Jurgen Wolf]

1. They don't have ~realtime support from the beginning!
And all serious domainers know and understand this factor...

2. PayPal is reliable way to pay... That's why nothing happens for years!
VS the direct charge via various 3rd-party CC processors with their own blacklists, anti-fraud flags etc.

 

[Anton Naydenov]

1. They don't have ~realtime support from the beginning!
And all serious domainers know and understand this factor...

2. PayPal is reliable way to pay... That's why nothing happens for years!
VS the direct charge via various 3rd-party CC processors with their own blacklists, anti-fraud flags etc.

I know!!! And I usually pay with PayPal. Just happened that I didn’t have money in my PayPal account this time, so I had to use a card instead. Not to mention that I didn’t have enough money in my PP balance again because of Sav. And because it took them ages to send it.

Also they will never have realtime customer support exactly because of people like you - who are trying to convince me (and themselves) how this is all normal.

 

[Jurgen Wolf]

Balance is not necessary to use PayPal...
Just add/link your card to PayPal.

 

[Anton Naydenov]

Balance is not necessary to use PayPal...
Just add/link your card to PayPal.

No point anymore - I lost the name and the account. My main card is linked. I should’ve probably tried to link the other one as well. But as I said too late now.

 

[Jurgen Wolf]

Sav's destiny doesn't matter for me...
I just comment what I see, and based on my experience...

 

[Anton Naydenov]

Sav's destiny doesn't matter for me...
I just comment what I see, and based on my experience...

It does matter to me - I hope they go to hell. Together with their non-existent customer support... Especially that guy called Luca who is a shame for anything domain names related.

 

[Jurgen Wolf]

When I started on Sav - they didn't support PayPal at all, they added it later...
And their 3rd-party CC processor/gateway rejected my VISA Platinum, so such issues are known from the beginning as well.

 

[Anton Naydenov]

Mate, I got it – it’s my fault... Can we please stop now?

 

[Anton Naydenov]

I can see now, when Archeologist.net is back in auction, that d_p_833ef8 has placed a bid on it. I can recognize this account from miles away as he/she has bought some of my names. Quite weird that his/her account is still allowed to participate in auctions since I know for a fact that he/she chose not to pay a few names that he/she won in auctions recently. A notable example from the last few days is Justice.xyz — d_p_833ef8 was bidding against b_c_5385d5 and won the auction at $2,850 as far as I can remember. (I can ask for details, and a link to the original auction, as I know the seller.) *** I have the link and I made screenshots. ***

So @Nick R, how do you explain this? I have quite a big mouth, and I promise I can open it quite wide, and start asking lots of questions...

So please charge my card for $51 USD, and make sure that the name is returned to me shortly, and the restrictions are lifted from my account.

Thanks.

 

[Future Sensors]

I will make sure I submit at least one bad review about Sav weekly from now on. I will keep posting how bad you are on social media and everywhere. Until the end of time. I SWEAR!!!

Bad intent

 

[Anton Naydenov]

Bad intent

The least I can do, mate... the least I can do.
I know how to deal with companies that push me to the edge. You can check the trust score of my old mobile operator (Three UK) on TrustPilot a year after I started with them. It’s 1.6 out of 5 - Bad. They thought they could overcharge me. With Sav will be much easier as they’re quite a smaller company. Words are powerful. And I am crazy enough, stubborn and consistent.

 

[MasterOfMyDomains]

Have you filled out a butt hurt report @Anton Naydenov ?
Email to BBB

 

[Anton Naydenov]

Have you filled out a butt hurt report @Anton Naydenov ?
Email to BBB

Multiple times. It comes out negative every time.

 

[ecomslice]

Having day long waits for NS to change lately , anyone else ?

@sav I really don't have that kind of time to wait or remember to change back NS's etc..

 

[Anton Naydenov]

Having day long waits for NS to change lately , anyone else ?

@sav I really don't have that kind of time to wait or remember to change back NS's etc..

All the time. It’s usual with Sav. Get used to it. Sometimes name-servers won’t update for days. Other times they will never update, so you will have to keep checking constantly. And it’s not only with the name-servers. It happens also with Auto-renew (enable/disable), lock/unlock, account change, etc.

 

[MasterOfMyDomains]

If you guys havent figured out sav has some real issues, and then continue to use them, seek medical help. Wake up and smell the coffee. Very lucky to have Nick here, not some finger puppet that says email [email protected]öm
Use this registrar at your own risk, but if you get corn holed dont come here whining like a baby. Be respectful. If i even come back here (np) today i will slap myself in the head so hard every server in north america will be covered in
I’ll follow the breach updates on twitter.