Dan.com
NameSilo

Nick R

Sav.com Staff
Impact
368
@Jurgen Wolf - We do have that on our ToDo list to be able to do from your Sav account. In the meantime you can just remove them from your Sedo account directly.
Even when I disable MLS transfer on Sedo by setting these domains to MakeOffer only - they remain in Enrolled state on your side.
 
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Some of my sav domains have activated SedoMLS, and I deleted them on sedo. When I re-added those domains to sedo for sale, SedoMLS cannot be reactivated, and the status is always "Waiting for approval".
Yes, only 1 Enroll is possible.
If you enabled it once - it can't be refreshed or disabled.
100% BUG on Sav side.
 
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Yuran

Established Member
Impact
200
MLS.jpg
 

Nick R

Sav.com Staff
Impact
368

Brandworthy

Established Member
Impact
1,212
My account has been barred from bidding on auctions. When I reached out to support (as instructed in the notification message) I got a canned response with no details of which payment failed:
Users are automatically banned from auctions if our system is unable to charge their account when they win.

You can request a manual review of your Sav Account once 30 days has passed since placing bids was restricted. During that review, we will look to see that the payment method unable to be charged for the auctions has been updated and that there is a history of successful payments with no declines or fraud check rejections in the last 30 days. Review typically takes 5 business days and can be requested by submitting a Support Ticket to Sav.
So I have no idea why my account was banned from bidding. I have >500 names in my account, all backorders or auctions. Surely your support should provide some details of which payment failed, and and/or review the account in question before blocking auction bids?
 

karamakate

Restricted (15-30%)
Impact
185
I've been experiencing serious slowdown or even unresponsiveness issues with the sav.com lately.
Sometimes the system logs me out for no reason also.

Apart from that, do you have any UI/UX development plans for the near future?
In general, some visual adjustments and improvements on the entire site would be nice.
Especially the domain management panel needs a lot of attention and features.
 

Relevant Domain

Established Member
Impact
6
The SAV site loads slow lately

What is issue?
That seems to be the biggest problem. I noticed that when I get up earlier in the morn (ie 3am PST) that I have an hour or two window where things are moving along smoother on the site, then it tends to slow down as the morning goes on.
 

Nick R

Sav.com Staff
Impact
368
@Samxui - Our support team can take a look at this for you. help.sav.com

@Relevant Domain - We're not aware of any DNS issues. Feel free to DM me the ticket number if this is still an ongoing issue.

@ArielT, @karamakate, @Relevant Domain - We are aware of some speed issues on the site over the last week and are working to get everything loading at the normal speed again.

@Brandworthy - Our support team can take a look at this for you. help.sav.com

@karamakate - Feel free to DM and suggestions and we can take look.

@capybara - Thanks for the suggestion. I've added it to our customer wishlist.
 
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