Nameservers Changed Issues on Sav.com

[xmarthost]

My nameservers for all domains have been changed to ns1.all-harmless.domains and ns2.all-harmless.domains, and I am unable to change the DNS again. What could be the issue?

Also, a friend of mine is facing the same problem with over 600 domains. What's going on with sav.com?

 

[Future Sensors]

Would I trust Jeff with my keys? Probably. It depends on the role.

 

[bmugford]

Would I trust Jeff with my keys? Probably. It depends on the role.

Well, how do we know what is flagging these domains?

How do we know the abuse complaints are legit? As far as we know it could be based on some crappy data, AI tools, etc.

There is no doubt that some legitimate domains are now in locked accounts because of this.

The "trust us" doesn't work in my view when it comes such drastic actions.

Brad

 

[Future Sensors]

The "trust us" doesn't work in my view when it comes such drastic actions.

Fortunately, SSAC does not work this way.

 

[Seventy]

These transfers popping in on Dyna are giving some extra nice vibes right now.

 

[zotix]

It's more subtle. Jeff is certainly considered a very smart guy within the critical infrastructure community. The company is just doing not so smart things at the moment.

https://icannwiki.org/Jeffrey_Bedser

I have no regret that the CEO is a smart and intelligent one.
There is always a discussion point about the Communications Department, CTO, and Operations.

As I said, Im willing to support with a Turnaround Strategy.
In times like this, the most crucial thing is Alignment with the public. And that was truly not aligned at all.
Drastic things/actions, like this one, are also not supportive.

Currently doing my research on CleanDNS, who is the leadership team, credibility as well as client structure.

I feel like every communication through Twitter or NamePros does not support or show anything like a respectful and transparent outlook for SAV.
I'm happy that this guy from the DD Warning Channel (OP) is not affected.
This wouldn't be good for someone like him in terms of mental health; the same applies to everyone else who is affected by this drama.

By the way, I will also write an ICANN report just because things are not going well here.
There needs to be a GOOD investigation - compared to what SAV & third party did, proudly taking 60k Domains out of the game as well as whole accounts.

Happy that big Domainers and trustworthy people in this industry also participate here.

Mustafa

 

[zotix]

These transfers popping in on Dyna are giving some extra nice vibes right now.


Show attachment 260253

The only common thing I see (if it's not compliance) is that people with new gTLDs are affected, and I truly remember that they often throw them as gifts or reduced (compared to GD).
Maybe there is a profitability thing

I'll investigate this topic; never seen something like this - I'm a new Domainer.
My question to give an example of a possible abusive Domain was ignored by "CTO",

Kind regards,
Mustafa

 

[Future Sensors]

Happy that big Domainers and trustworthy people in this industry also participate here.

NamePros has always been our DNS beacon of hope. Glad it exists.

@Bravo Mod Team

 

[Seventy]

The only common thing I see (if it's not compliance) is that people with new gTLDs are affected, and I truly remember that they often throw them as gifts or reduced (compared to GD).
Maybe there is a profitability thing

I'll investigate this topic; never seen something like this - I'm a new Domainer.
My question to give an example of a possible abusive Domain was ignored by "CTO",

Kind regards,
Mustafa

Dot .co and .io aren't exactly that new and have been sold for some good figures, sold a.co myself for 5 figures.

In fact, that domain was sold while it was under Sav.com

I also hold several .coms and .net under my Sav account so this doesn't seem like a valid claim whatsoever, there was also a period in time where auctions for .io and .co reached some good bids.

I possibly have registered 0.1% of my domains through Sav.com and the rest were all auctions.

All this looks like a Sav salvation to get rid of the abusers Sav is known for and clean their reputation over the back of actual domainers, seeing CleanDNS with the insane brag possibly hoping to reach some noise in the domain industry with this entire cleanup.

I will be posting more freely now since my domain names are out and there isn't much they can do at this point.

Both their chat, support tickets, phone calls, reaching their voice mail constantly, getting email treats such as this one.

The post on here from @CleanDNS indicated that the following emails will be going to them.

The fact that it's 2024, and Sav is rolling backwards.

This for me seems to be just the beginning of Sav.com's downfall and happily so, @CleanDNS grabbing at it as a big victory hoping to gain more traction, this was a pure selfish act on behalf of Sav.com & @CleanDNS.

I'm not taking away the cleverness of either Nick or Jeff, shit happens especially when you are under stress, I don't know the back story here...

But, No matter how I look at this, and trust me I am trying to find sense in chaos this was a rotten selfish move and a 101 on how to lose a loyal client base in a matter of days.

Moonbase (.) co sold for 12k, imagine this happening at that time and having to explain to the buyer the domain is locked for abuse. Not even to mention the relationships moving forward.

As Snoopy said, you are skating a very dangerous line.

I will leave a final post on Linkedin regarding this entire mess up and keep it up this time.

You also best believe you would have been dragged to court @Nick R if I didn't manage to get my domain names out, absolute clown move and you should have known better.

Upon opening a domain register and being under ICANN you take on a responsibility, while I still agree Sav.com has come far I can't ever picture them as a reliable partner for either auctions, holding domain names, or anything else, end off.

@CleanDNS I would highly recommend removing your false victory claim as you did more damage than good as well.

Well done chaps, this makes a great reference topic on what not to do as a domain register.

 

[zotix]

They should give 1-3 examples, so we can evaluate.
This is getting a puppet show rn.
@Nick R @Sav.com @CleanDNS

 

[Future Sensors]

B) you attract an insanely high number of dodgy customers.

 

[Future Sensors]

For the last 3 years, Sav has worked with the team at @CleanDNS to review and process all domain abuse reports, work with registrants regarding abuse and to prevent abuse by disabling domains as accounts as needed.

Didn't work well, or did it?

 

[zotix]

Show attachment 260257

Thats insane. But as I said, fraudulents use other registers ( I don't want to call them out), and as I said, SAV is a good payment processing method.
So, from my pov, If I do fraudulent things (I don't do!), SAV would not be the Registrar; I would register my Domains.


My assumption: CleanDNS, with their so-called "nice system" messed it up.

Maybe some technical experts, like @dirk or you, @Future Sensors have a way better understanding.


Btw. nice to see that Dutch people are present here

Mustafa

 

[Future Sensors]

Jeffrey Bedser, CEO of CleanDNS, remarked, “I cannot recall a time when a registrar [Sav, red] worked as hard to uphold the security and stability of the Internet in my 15 years with the ICANN community. This proactive approach is setting a new standard in the industry and demonstrates a strong commitment to maintaining a safe and secure internet environment.”

 

[Future Sensors]

Btw. nice to see that Dutch people are present here

I like Dutch people. A lot of famous DNS engineers are from the Netherlands.

 

[zotix]

So, you're basically praising your own company here? Please explain.

Jeffrey Bedser, CEO of CleanDNS, remarked, “I cannot recall a time when a registrar [Sav, red] worked as hard to uphold the security and stability of the Internet in my 15 years with the ICANN community. This proactive approach is setting a new standard in the industry and demonstrates a strong commitment to maintaining a safe and secure internet environment.”

I promise to all affected that I will do my best to do due diligence and research and try to help with my skillset to bring more value to this.
I'm not technical, but I am annoyed by a Registrar who is treating whole Accounts badly - banned them.

Im with you, with all I can support with!

CTO: If you consider to clean your desk, I can take over.

Mustafa

 

[zotix]

I like Dutch people. A lot of famous DNS engineers are from the Netherlands.

@dirk is the best example i know

 

[Future Sensors]

About 4 of these domains are not even mine, and seem added to my sav account.

Thanks.

Which 4 domains from your list are these?

See this posting, as well:

https://www.namepros.com/threads/sav-official-thread.1202323/page-86#post-9220493

 

[CleanDNS]

Just a reminder that I am happy to (re)-review anyone’s Sav domains that have been disabled. I will review and share the specific evidence, outreach attempts, and any other records we have.

Historically, we were reviewing on a domain-by-domain basis on behalf of Sav for years. This was ineffective as the registrant would just create new domains that would repeat abuses and we would act against the domain again. We since jointly developed tools and methods that allowed us to look at the whole account to assess what happened. The tools simply gave us a bigger picture than what we were previously dealing with. Reinstated accounts have verified abuse reports to support the actions initially taken. When we began receiving appeals, we received additional information from account holders allowed us to reasonably believe that the abuse was mitigated.

We are implementing these policies and tools in real time going forward. This bulk cleanup was a one time action.

Feel free to message me or at [email protected] and mention this thread if you would like for me to review. -Chad

 

[bmugford]

Just a reminder that I am happy to (re)-review anyone’s Sav domains that have been disabled. I will review and share the specific evidence, outreach attempts, and any other records we have.

Historically, we were reviewing on a domain-by-domain basis on behalf of Sav for years. This was ineffective as the registrant would just create new domains that would repeat abuses and we would act against the domain again. We since jointly developed tools and methods that allowed us to look at the whole account to assess what happened. The tools simply gave us a bigger picture than what we were previously dealing with. Reinstated accounts have verified abuse reports to support the actions initially taken. When we began receiving appeals, we received additional information from account holders allowed us to reasonably believe that the abuse was mitigated.

We are implementing these policies and tools in real time going forward. This bulk cleanup was a one time action.

Feel free to message me or at [email protected] and mention this thread if you would like for me to review. -Chad

The problem is even if you get some valid abuse report, say for spam on a domain, it is unreasonable to block an entire account with hundreds of unrelated domains. These domains could be worth hundreds of thousands of dollars or more.

You have put yourself in the position of judge, jury, and executioner like I said earlier.

You can reject business. You can't just seize assets without due process.

Also, explain to me what would happen to these domains. The registrant can't access the account to renew or transfer any domains.

Would these then go through the Sav.com expired auction platform? If so, I am sure you can see the massive financial conflict of interest there.

Brad

 

[themuhammadahmed]

Just a reminder that I am happy to (re)-review anyone’s Sav domains that have been disabled. I will review and share the specific evidence, outreach attempts, and any other records we have.

Historically, we were reviewing on a domain-by-domain basis on behalf of Sav for years. This was ineffective as the registrant would just create new domains that would repeat abuses and we would act against the domain again. We since jointly developed tools and methods that allowed us to look at the whole account to assess what happened. The tools simply gave us a bigger picture than what we were previously dealing with. Reinstated accounts have verified abuse reports to support the actions initially taken. When we began receiving appeals, we received additional information from account holders allowed us to reasonably believe that the abuse was mitigated.

We are implementing these policies and tools in real time going forward. This bulk cleanup was a one time action.

Feel free to message me or at safety+appeals@sav .com and mention this thread if you would like for me to review. -Chad

Is it okay to disable my whole portfolio of 244 domains just because of one domain? I have requested to check my records that I have never used any of the domain for abuse purposes nor I have violated any terms and conditions of sav.
Also, if you have decided to close my account, I should have the right to transfer away my domains which were not in abuse report.
Whatever tools you guys developed have messed up whole a lot of businesses. You are just assuming that if one domain is being reported, whole account should be closed.
This is abuse of power and theft. I have built up my portfolio in 3 years. My account was 3 years old and you guys never warned me before closing my account.