Here is Canada
Your rights when signing or cancelling a contract
Under the Consumer Protection Act (CPA), most agreements for a product or service that costs more than $50 must be in writing. See what should be included in a contract and how you may be able to cancel one.
Under the Consumer Protection Act (CPA), you must get a written contract for transactions that cost more than $50 if:
- you purchase any product or service at home from a door-to-door salesperson
- you sign up for a membership (e.g. from a fitness club or buying club)
- you get a subscription (magazine, music, etc.)
- you hire a business or individual, like a general contractor or mover or snow removal services
This contract must contain all the details of the purchase and any credit terms youโve agreed to.
Always remember to read and understand the terms and conditions before signing.
Rules about contracts under the CPA
Contracts are different depending on their purpose. But under the Consumer Protection Act, all contracts must contain a few common details to make sure your rights are protected.
All terms of the agreement
A contract must clearly show the terms of your agreement with the business.
All fees and charges must be what they say they are. For example, a business may not add a $20 surcharge for a โtaxโ that does not exist. Make sure you understand what each charge is for and that itโs valid.
If your contract has a
cooling-off period, the contract must mention this information. It must also include details on how they will deal with the cancellation if you change your mind within that time.
Estimates in the contract
If a written estimate is included in the contract, the final price cannot be more than 10% above the estimate, unless you agree to a new price and sign a change to the contract. Make sure that any written estimate you receive is part of the contract, so that this 10% rule will apply.
If you are charged more than 10% above a written estimate without agreeing to it, you can demand that the final price be adjusted.
http://www.ontario.ca/consumers/your-rights-when-signing-or-cancelling-contract