When you call the 888 number, it doesn;t always go through. I've noticed this today, and on weekends.You dial, and no ring tone, nothing. Perhaps my phone? Looking in my emails, I see a California number for International Callers and a 888 number for US Customers. I called the California number, and confirmed with the CSR that the number I called was in fact the US number. Maybe it's just in that one email? Here's another one with the international number being 888, and US being a 415 (San Francisco area code) ...and again: Upon reaching them, I have never received such lack of oversight for transactions. I had to pry every bit of information out of the rep to ensure we found a resolution, rather than hanging up and assuming everything had been taken care of. Their reps have little access to any information, and don't have access to a supervisor. I will NEVER use Escrow.com for another transaction. And if that means I have to bite the bullet with higher fee's from GoDaddy, or another service like Payoneer or DN.com, than so be it.