ENOM SCAM - HOLDING NAMES HOSTAGE UNTIL EXPIRATION DATE

[OnlineBusiness.com]

Ok so while the title of this thread may sound a bit extreme..it absolutely feels like they are keeping my 200+ names hostage at their registrar.

Since over a month ago I have been trying to unlock all my domains so I can move away from their company. But every time I unlock all names, the system locks them within the next 12 hours or so.

So this creates an issue and does not allow me to transfer my domains out of their system. I have emailed and called multiple times but their customer support rep: Daniel says I need to contact my reseller for support.

What?? What does my reseller have to do with their system automatically RE-locking my domains after I have manually unlocked them.

Note, that their system is so obsolete that one can't even bulk unlock their names. It has to be done and unlocked manually ONE BY ONE for over 200+ domains. So I have done this once and had my assistant do this at least twice. Finally I realized they are purposely re-locking my domain names.

Anyone have any suggestions here? It's been well over a month and Daniel keeps telling me I need my reseller to sort out this issue. I have already emailed my reseller and he's completely clueless on why he would need to help me on this enom system issue.

This company is horrible...and that's me putting it lightly. I've used all the major registrars throughout the years and can say enom used to be good..but is quickly toppling.

Any help/suggestions from anyone is very much appreciated. Thank you.

 

[tonecas]

in my case i just ceased to waste time with them and ask their support to generate new codes for ALL domains in advance prior to transfer the domains out. and then I proceed transfering domains by blocks of 10. yes, it took ages...

 

[eurorealtor]

I haven't read all comments here, nor I can't tell why the domains locking back, but
I can tell you from my experiences every single transfer authorization code generated by their system has failed, so before I have transferred out my last 10 domains, I called the support and asked for the auth. codes to be emailed by a technical rep. because I knew the transfer would be just waste of time.
Anyway, good luck!

 

[TRY]

https://www.icann.org/resources/pages/name-holder-faqs-2012-02-25-en
From icann site-
"If you believe that your transfer request was inappropriately denied by your current registrar, please contact the registrar to which you want to transfer for assistance. Disputes between registrars over alleged violations of the Inter-Registrar Transfer Policy may be initiated by any ICANN-accredited registrar."

 

[Name Trader]

@eurorealtor - Funny. As I've said earlier in this thread. I transferred 20+ domains out of eNom recently. Without any problems with the Auth Codes generated by their system.

 

[eurorealtor]

@eurorealtor - Funny. As I've said earlier in this thread. I transferred 20+ domains out of eNom recently. Without any problems with the Auth Codes generated by their system.

Never worked for me, the codes were always invalid and I had to call their support to get another codes.

 

[Name Trader]

Never worked for me, the codes were always invalid and I had to call their support to get another codes.

2 opposite experiences. How to explain that.