Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Mister Funsky]

Are you still running into any issues on the log-in page with CF? I haven't seen any internal reports that we're having issues but maybe it is a locational thing we haven't run into yet.

Yes, it seems to be working now...it must have been an area/region thing.

 

[Caleb Tweed]

$6.99 .COM Reg Sale is back for a limited time! Use code: LUCKYCOM25 at checkout.

Expires March 10th 00:00 UTC

 

[D Haynes]

God this new apps driving me nuts. @Caleb Tweed when I search for a name from the home page (just an availability search to register) I can't then perform another search from the results page. I have to go back to the home page again. It's so poorly designed. Did someone bring their child to work and let them design the DD app?

 

[BrandingGo]

God this new apps driving me nuts. @Caleb Tweed when I search for a name from the home page (just an availability search to register) I can't then perform another search from the results page. I have to go back to the home page again. It's so poorly designed. Did someone bring their child to work and let them design the DD app?

Dyna have some bags but we should not complain because we remember what's happened with perfect Dan and Uni.

 

[Caleb Tweed]

God this new apps driving me nuts. @Caleb Tweed when I search for a name from the home page (just an availability search to register) I can't then perform another search from the results page. I have to go back to the home page again. It's so poorly designed. Did someone bring their child to work and let them design the DD app?

What area are you referencing sorry? As You can for sure search again from the results page.

 

[D Haynes]

What area are you referencing sorry? As You can for sure search again from the results page.

So from the home page I can enter something in to the search field, press the "search" button that enters a drop down menu (why?) I then press "search" from that menu and it runs a search and I get results.

On that results page the "search" button/menu seems to have now lost its function. Pressing "search" enters the drop down as before but pressing "search" on this menu now only closes it but doesn't run a search.

I can use the search button on my phone keyboard though.

 

[D Haynes]

Dyna have some bags but we should not complain because we remember what's happened with perfect Dan and Uni.

I think Dynadot are great pretty much all round. I just don't like the app.

 

[alcy]

I think Dynadot are great pretty much all round. I just don't like the app.

I use web version. maybe better? did u try? I hate web version but its possible app even worse. once u see sav ui every ui is crap. but dyna especially with neat promos is now better than sav in prices.
if dyna had sav ui it would be top of top

the only people who like dyna ui are those who never saw better like sav. or who only used dyna all life. or who used even worse crap ui like namecheap gd namesilo etc

 

[draco]

So @Caleb Tweed ,does Dynadot have a deal with bodis , where when a name expires on a first day ,they contact bodis to remove from the domain owners parking account and into Dynadot account with them ?

Dynadot then put a parking lander on the domain owners domain name. What happens when the owner renews the name and they get a UDRP about the parking displayed by Dynadot which may display ads that could lead to a UDRP?

To avoid this,I advise owners to renew their names but most sellers wait some days or weeks to renew and some, days.Names sell when expired and buyers go back to renew.

Please can you provide answers to my questions .

Thank you

Dynadot is also telling Bodis to move domains that are put up for auction on Dynadot. I listed a few domains in their auction. Some did not sell, yet Dynadot still told Bodis to move them to their account. I've complained to Dynadot and Bodis about this before, yet nothing has been done.

@Caleb Tweed

 

[Armageddon]

Dynadot is also telling Bodis to move domains that are put up for auction on Dynadot.

Was not sure why are removed from my Bodis

Talk to me @draco via PM

 

[BrandingGo]

Hello, check out your Dyna landers, mine not loading

 

[Caleb Tweed]

Hello, check out your Dyna landers, mine not loading

It seems to be testing fine, could you send me a domain that's not re-directing please?

 

[Caleb Tweed]

Dynadot is also telling Bodis to move domains that are put up for auction on Dynadot. I listed a few domains in their auction. Some did not sell, yet Dynadot still told Bodis to move them to their account. I've complained to Dynadot and Bodis about this before, yet nothing has been done.

@Caleb Tweed

Are they domains that you've listed for auction on our platform that are removed from your BODIS account, Or are these for the expired auctions?

 

[alcy]

Are they domains that you've listed for auction on our platform that are removed from your BODIS account, Or are these for the expired auctions?

didnt u tell us u stopped removing expired names from bodis???

 

[Caleb Tweed]

didnt u tell us u stopped removing expired names from bodis???

Yeah we did, which is why I'm not sure what's going on as it sounds like its related to user auctions?

 

[NicTraders]

I'll check with the team if we can let TLDs be place in a specific order!

Hi Caleb, I'm very pleased to see this has been implemented. Thanks. It would be even better if your devs would pass that info back through you once done so we know we can take advantage of the improvements!

 

[Caleb Tweed]

Hi Caleb, I'm very pleased to see this has been implemented. Thanks. It would be even better if your devs would pass that info back through you once done so we know we can take advantage of the improvements!

Ah this was actually updated the day after the request was made, I must've missed the update as I didn't think it would be that quick.

 

[Caleb Tweed]

$6.99 .COMs is extended for another 10 days! LUCKYCOM25 Now ends March 20th, 23:59 UTC.

 

[NicTraders]

@Caleb Tweed I was just reading the email I receive after an auction win:

Congrats! You won the User Auction for xxxxx

Our system will use your account balance to pay for this order.

We recommend paying soon as less than 72 hours to pay for the order, so please pay soon. If payment isn’t received in time, our system will automatically cancel your user auction order.

Could I suggest rewording the highlighted sentence as I'm having a lot of trouble making sense of it (particularly when the sentence above confirms that my account balance will automatically be used for payment) ?!...

 

[Caleb Tweed]

@Caleb Tweed I was just reading the email I receive after an auction win:

Congrats! You won the User Auction for xxxxx

Our system will use your account balance to pay for this order.

We recommend paying soon as less than 72 hours to pay for the order, so please pay soon. If payment isn’t received in time, our system will automatically cancel your user auction order.

Could I suggest rewording the highlighted sentence as I'm having a lot of trouble making sense of it (particularly when the sentence above confirms that my account balance will automatically be used for payment) ?!...

Ah, seems to be missing a "There is" after 'as' and before 'less'. I'll get that fixed.

So it's letting you know that you have auto-pay with your account balance and we'll use that, but if there's not sufficient balance (or if you're using a card that gets declined), that we'll cancel the order if payment isn't received in time. You should have received a second email stating if the payment was received or declined right after.