Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[Caleb Tweed]

Very sad to see Dynadot raise prices to $11.99 for new com's and renewals. For large portfolios this is going to hurt. I think they're the best - but at these new prices looks like they won't be my primary registrar. Shame that.

So we were actually doing a promotion for the last half year in which every account was given our Super Bulk status, (Related thread: https://www.namepros.com/threads/dy...lable-for-all-customers.1314274/#post-9178534).

We are no longer offering the Super Bulk status for all users I'm afraid, but I'll make another thread if we plan on extending it!

 

[Caleb Tweed]

I got a standard 30 day expiry email however the domain (as the email points out) expires next year:
Show attachment 259076

Sorry about that, small bug in our email digest that's being corrected now.

 

[alcy]

So we were actually doing a promotion for the last half year in which every account was given our Super Bulk status, (Related thread: https://www.namepros.com/threads/dy...lable-for-all-customers.1314274/#post-9178534).

We are no longer offering the Super Bulk status for all users I'm afraid, but I'll make another thread if we plan on extending it!

come on.. this makes u one of worst priced places for com.. and com is what most need. u need to not do this if u wanna keep clients.

 

[Sutruk]

come on.. this makes u one of worst priced places for com.. and com is what most need. u need to not do this if u wanna keep clients.

Maybe you like more the $20 of Godaddy or the $25 of NetSol.

The more domains you keep at Dynadot, the more discount you have. I think that's quite normal for every company, to award people with more domains with a better discount.

I think rewarding everyone with the Super Bulk discount price for half a year has been quite generous.

 

[Sutruk]

Very sad to see Dynadot raise prices to $11.99 for new com's and renewals. For large portfolios this is going to hurt.

Large portfolios benefit from their Super Bulk discount pricing of $10.19 for new com's and renewals.

That's precisely why exists the Super Bulk discount price, for large portfolios.

 

[Sutruk]

I had plans to transfer my 1k names to dyna

If you transfer 1k names to dyna you will benefit from their Super Bulk price, $10.19 for new com's and renewals.

By the way, you can benefit from their current coupon code for transfers.

"Transfers for only $9.49 with coupon code: COMJULY24 until 7/31/2024"

https://www.dynadot.com/domain/tlds-prices?price_level=2

https://www.dynadot.com/community/help/question/bulk-pricing

 

[alop]

So it's only transfers or registration too?

 

[NameGroove]

Large portfolios benefit from their Super Bulk discount pricing of $10.19 for new com's and renewals.

That's precisely why exists the Super Bulk discount price, for large portfolios.

I understand the point of offering an incentive for large portfolios. My issue is twofold (i) I don't have $5k in annual spend which is required to get the $10.19 price and (ii) they didn't tell us they were going to remove the offer in advance (they just quietly removed it).

So I was registering new names and transferring names into Dynadot incorrectly assuming their renewal rates were $10.19. Now they are $11.99 which is high enough that it'll be wise for me to transfer all names out next year.

However, perhaps I can get to their Bulk level with a $10.45 renewal fee (I think) and then perhaps I'd be willing to pay a little extra to stay. We shall see if that happens.

btw - the reason I'm upset about it is that Dynadot is actually my favorite registrar and I prefer them. If one of my other registrars raised price I'd leave without thought). But do it without notice and back to an uncompetitive level frustrates me for the reasons previously discussed.

Dynadot renewal (bulk level) $10.45
PorkBun renwal $10.37
Spaceship renewal $9.66
Sav renewal $9.65

Is it really worth $.79-.80 per name to me more than Sav or Spaceship? Or $.08 more than PorkBun? For PB perhaps (although likely just let names stay in either place). For the other 2... unlikely. And this assumes one achieves Bulk level - not a given for many (including me)

 

[Sutruk]

perhaps I can get to their Bulk level with a $10.45 renewal fee

You just need to spend $500+ per year, and $10.45 is not really that far from the Super Bulk price. So I really think that's already a very good price for renewals.

I think their user interface, the ease of management and all their features to manage your potfolio deserve the price. They have to earn something to be profitable and continue keeping up their great work!

 

[NameGroove]

You just need to spend $500+ per year, and $10.45 is not really that far from the Super Bulk price. So I really think that's already a very good price for renewals.

I think their user interface, the ease of management and all their features to manage your potfolio deserve the price. They have to earn something to be profitable and continue keeping up their great work!

Can you explain how the $500 works? Once I attain the $500 in spend, over what time period will I keep "Bulk" pricing? Is it 1 yr from the moment I go over $500? Or is it the remainder of the calendar year? Or some other time period?

 

[Sutruk]

Can you explain how the $500 works? Once I attain the $500 in spend, over what time period will I keep "Bulk" pricing? Is it 1 yr from the moment I go over $500? Or is it the remainder of the calendar year? Or some other time period?

I think @Caleb Tweed will answer that better.

From their site: "Dynadot offers discounted domain pricing when you spend more than $500 with us in the last 365 days."

So, I think that you will keep the Bulk pricing when you have spent more than $500 in the last 365 days.

I mean, if you spend in one day $501 for example, it should work for the next 365 days.

You have to make the sum of your spendings from the last 365 days, and if it sums more than $500, you have he Bulk pricing.

 

[alcy]

I have some 220 names at dyna. still another 300 or so I'd like to transfer... in com..... well here is pic of my summary. appentlly I spent like 2k in last year but somehow my bulk expires in like 9 months not 12. so I'm not sure how all this work. either way even if I.may reach some bulk level it doesnt mean all will. which still makes prices at dyna crappy or at best discriminating... to me sav has best ui I love it...but different folk different stroke... I only think of dyna cause of the bugs at sav... vanishing names etc... I had some stress there.. but all in all dyna and basically all others are worst in prices than sav... average all around for most common tlds.. to me that's... com io co org net vc.. xyz..... that's what I need. so I will reconsider move to dyna... sav ui is just much faster and easier and basically u spend maybe like I dunno 4mins on dyna to do same things in 1min on sav ...see pic

 

[NicTraders]

which still makes prices at dyna crappy or at best discriminating... to me sav has best ui I love it...but different folk different stroke... I only think of dyna cause of the bugs at sav... vanishing names etc... I had some stress there.. but all in all dyna and basically all others are worst in prices than sav..

Sure, I would love it if Dyna had Sav pricing, but I guess you get what you pay for. I've seen a number of times on the Sav thread where you said you were sick of the issues with them and you were taking your domains and leaving. I guess that never quite happened as the price was too attractive, which is fair enough - everyone needs to decide which registrar they're happy with, but it clearly causes a lot of annoyance when domains disappear, etc. I might consider Sav as my main registrar if they didn't have those sort of issues, but while that sort of stuff is a risk, it's not worth the bother for me.

I'm not exactly sure whether the Bulk pricing is calculated from the date that you first qualified or how that works. Caleb will clear that up.

 

[alcy]

Sure, I would love it if Dyna had Sav pricing, but I guess you get what you pay for. I've seen a number of times on the Sav thread where you said you were sick of the issues with them and you were taking your domains and leaving. I guess that never quite happened as the price was too attractive, which is fair enough - everyone needs to decide which registrar they're happy with, but it clearly causes a lot of annoyance when domains disappear, etc. I might consider Sav as my main registrar if they didn't have those sort of issues, but while that sort of stuff is a risk, it's not worth the bother for me.

I'm not exactly sure whether the Bulk pricing is calculated from the date that you first qualified or how that works. Caleb will clear that up.

yes I said but that was when dyna prices were competitive. now it's a different story. sav is doable and livable... but u haveto keep closer eye. my plan is to shrink folio to some 300 names.. so at sav it will be more manageable then and potentially no special bulk prices at dyna with such folio

 

[NameGroove]

I have the answer. It is a rolling spend. Calculating a level from any 365 day period to any bulk ($500) or SuperBulk ($5000) period.

Yesterday I was at $500 and it showed 2/23/25 expiry date. Today I spent $700 (total) and it shows 2/25/25 expiry.

 

[NameGroove]

Sure, I would love it if Dyna had Sav pricing, but I guess you get what you pay for. I've seen a number of times on the Sav thread where you said you were sick of the issues with them and you were taking your domains and leaving. I guess that never quite happened as the price was too attractive, which is fair enough - everyone needs to decide which registrar they're happy with, but it clearly causes a lot of annoyance when domains disappear, etc. I might consider Sav as my main registrar if they didn't have those sort of issues, but while that sort of stuff is a risk, it's not worth the bother for me.

I'm not exactly sure whether the Bulk pricing is calculated from the date that you first qualified or how that works. Caleb will clear that up.

I agree - but you're talking an $.80 per name renewal difference (at Bulk level). For every 500 domains, that's $400 per YEAR that you are spending to stay with Dynadot (over Sav). While I prefer Dynadot, do I prefer them $400 every single year more? For me the answer is an obvious no. Even for those of you who are able to hit SuperBulk level you spend an extra $270 every single year to stay with Dynadot. Remember, most of us hold names at least 3 years... more like 5. So figure you're paying anywhere between $810 - $2,000 extra over that time period to renew your portfolio. That's untenable to me.

I can see the argument vs Spaceship who is not an Afternic FT partner (non-starter for me as I want the extra marketing exposure).
I can see the argument against Porkbun as the pricing difference isn't enough to matter (and at Superbulk is even less than Porkbun).
I can see the argument vs NameBright who annoys you with prefunded acct balances to achieve low(er) pricing and who also is not an Afternic FT partner (a non-starter).

But vs Sav who is both Sedo and Afternic FT and has it's own marketplace? Hard pressed to see how a domainer can justify $810-$2k over the life of their renewals. What is it that Dyna offers that is worth that amount in your opinion? (maybe I'm missing a benefit or two).

 

[NicTraders]

I agree - but you're talking an $.80 per name renewal difference (at Bulk level). For every 500 domains, that's $400 per YEAR that you are spending to stay with Dynadot (over Sav). While I prefer Dynadot, do I prefer them $400 every single year more? For me the answer is an obvious no. Even for those of you who are able to hit SuperBulk level you spend an extra $270 every single year to stay with Dynadot. Remember, most of us hold names at least 3 years... more like 5. So figure you're paying anywhere between $810 - $2,000 extra over that time period to renew your portfolio. That's untenable to me.

I can see the argument vs Spaceship who is not an Afternic FT partner (non-starter for me as I want the extra marketing exposure).
I can see the argument against Porkbun as the pricing difference isn't enough to matter (and at Superbulk is even less than Porkbun).
I can see the argument vs NameBright who annoys you with prefunded acct balances to achieve low(er) pricing and who also is not an Afternic FT partner (a non-starter).

But vs Sav who is both Sedo and Afternic FT and has it's own marketplace? Hard pressed to see how a domainer can justify $810-$2k over the life of their renewals. What is it that Dyna offers that is worth that amount in your opinion? (maybe I'm missing a benefit or two).

Yeah, I totally understand the mathematics of it. And trust me - I'm the king of bargain hunters, so it takes quite some willpower for me to stay with Dynadot! But for me it really comes down to trust. I was stung by the Epik saga. Fortunately, I didn't lose money like many did. But when a registrar stops answering their phones and stops letting you transfer domains out, you very quickly realise that being the lowest cost is a distant second. It doesn't matter how much you save on your 300, 500, 1000 domains - if some have disappeared from your account, or you can't transfer out it's totally moot.

Anyway, for a while there, Sav was incredibly difficult to contact, their rep disappeared from NP, and they were starting to look a little similar to Epik. A number of things just didn't work properly. That was rather disconcerting. They have fixed up some of their issues since then, however there are still some problems. Domains that disappear from your account would be very unsettling. I don't have time to go and check that all my domains are in my account. That's the job of the registrar.

Don't get me wrong - I'm not here to evangelise for Dynadot in particular, or to change anyone's mind. It's totally up to you where you keep your domains. And if you find that Sav does the job for you then that's great since you're saving $$. For me, I've decided the $ savings have less weight in my personal decision.

 

[NicTraders]

Oh, with all that said - I do wish the rate for Super Bulk was $9.99. That would make my bargain hunter self feel so much happier. @Caleb Tweed

 

[Caleb Tweed]

Deleted this, I see this was answered above about the bulk spending.

 

[NameGroove]

Yeah, I totally understand the mathematics of it. And trust me - I'm the king of bargain hunters, so it takes quite some willpower for me to stay with Dynadot! But for me it really comes down to trust. I was stung by the Epik saga. Fortunately, I didn't lose money like many did. But when a registrar stops answering their phones and stops letting you transfer domains out, you very quickly realise that being the lowest cost is a distant second. It doesn't matter how much you save on your 300, 500, 1000 domains - if some have disappeared from your account, or you can't transfer out it's totally moot.

Anyway, for a while there, Sav was incredibly difficult to contact, their rep disappeared from NP, and they were starting to look a little similar to Epik. A number of things just didn't work properly. That was rather disconcerting. They have fixed up some of their issues since then, however there are still some problems. Domains that disappear from your account would be very unsettling. I don't have time to go and check that all my domains are in my account. That's the job of the registrar.

Don't get me wrong - I'm not here to evangelise for Dynadot in particular, or to change anyone's mind. It's totally up to you where you keep your domains. And if you find that Sav does the job for you then that's great since you're saving $$. For me, I've decided the $ savings have less weight in my personal decision.

Thanks for those thoughts. That is truly disconcerting to hear, and it does give me pause. But I do wonder, Epik was really well known and decently large no? I mean, on Dynadots level? Not a small player like Sav... right? So if it happened to Epik, I suppose it could happen to Dyna.

Also - let's say a Registrar does go out of business. What happens to domains registered there? Does ICANN step in to take over the registrar and allow outbound transfers?