Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[vegasslot]

Hello everyone,

I am posting here out of absolute frustration because Dynadot's Abuse Department seems to be completely ignoring critical, active threats.

We are dealing with a highly sophisticated phishing ring targeting our brand. They are using Dynadot to register their credential harvesting sites (currently active: vegasslot848 com). We follow the rules. We fill out the official Dynadot abuse forms meticulously. But hours and days go by, and ABSOLUTELY NOTHING happens.

The site stays up, and cybercriminals continue to seamlessly steal our users' login credentials, passwords, and financial data. This is not a simple copyright dispute; this is active, ongoing cybercrime, and Dynadot is moving at a snail's pace while real consumers are being robbed right under their noses.

The Issue (Geo-Cloaking):The attackers are using Geo-Cloaking. The actual phishing login form ONLY loads if you visit the site using a Turkey (TR) IP address. If you check it from a US or EU IP, it shows a fake "Cloudflare loading" page. We understand automated scanners might miss this, but we explicitly detailed this in our reports!

The Evidence:To prove how dangerous and blatant this is, I am attaching a real-time video recording (see attached video/link) captured via a TR proxy. It shows exactly how the site bypasses the fake loading screen and presents a cloned login page designed strictly for credential harvesting. We also have full DOM analysis and screenshots backing this up.

How many innocent users have to be hacked and robbed before Dynadot takes down a blatantly malicious domain? Is it normal for Dynadot to harbor financial theft operations for days after receiving complete, irrefutable evidence?

If the @Dynadot representative is reading this: Please step in immediately. Your abuse team's slow response is actively facilitating fraud. We need this escalated to the compliance team right now.

 

[Caleb Tweed]

Hello everyone,

I am posting here out of absolute frustration because Dynadot's Abuse Department seems to be completely ignoring critical, active threats.

We are dealing with a highly sophisticated phishing ring targeting our brand. They are using Dynadot to register their credential harvesting sites (currently active: vegasslot848 com). We follow the rules. We fill out the official Dynadot abuse forms meticulously. But hours and days go by, and ABSOLUTELY NOTHING happens.

The site stays up, and cybercriminals continue to seamlessly steal our users' login credentials, passwords, and financial data. This is not a simple copyright dispute; this is active, ongoing cybercrime, and Dynadot is moving at a snail's pace while real consumers are being robbed right under their noses.

The Issue (Geo-Cloaking):The attackers are using Geo-Cloaking. The actual phishing login form ONLY loads if you visit the site using a Turkey (TR) IP address. If you check it from a US or EU IP, it shows a fake "Cloudflare loading" page. We understand automated scanners might miss this, but we explicitly detailed this in our reports!

The Evidence:To prove how dangerous and blatant this is, I am attaching a real-time video recording (see attached video/link) captured via a TR proxy. It shows exactly how the site bypasses the fake loading screen and presents a cloned login page designed strictly for credential harvesting. We also have full DOM analysis and screenshots backing this up.

How many innocent users have to be hacked and robbed before Dynadot takes down a blatantly malicious domain? Is it normal for Dynadot to harbor financial theft operations for days after receiving complete, irrefutable evidence?

If the @Dynadot representative is reading this: Please step in immediately. Your abuse team's slow response is actively facilitating fraud. We need this escalated to the compliance team right now.

Hi,

Sorry for the delay, but I do see these reports were just sent yesterday/today to our abuse team. It does take a bit of time usually for our team to address and investigate abuse cases, but can't always promise it will be immediately as they take them as they come in.

However, I will escalate it to my team asap to see if we can take action as soon as possible!

 

[Caleb Tweed]

hi,
I intended to register a domain through your website, but the crypto payment options are quite limited. All the available crypto options have extremely high fees. The best payment options would have been through TON or Gram , or BEP20. Your website's pricing is fair, but the limited crypto payment options discouraged me from completing the purchase.

We tried to have all the major options available on our site! But I can see if those would be a good fit for us, I just don't think we've had the request for any of those before.

 

[Caleb Tweed]

If you haven't submitted already, you still have about 1 day left to submit your names for our premium user auctions! https://www.dynadot.com/market/premium-user-auction

Auction's start Sept 8th!

 

[Money Consultation]

Hi,

Anyone else having login issues today? It keeps asking me to log in over and over, even though I’m already logged in.

 

[Money Consultation]

now I got this

 

[Bearded Goat]

I am not having any issues with dynadot. I have had issues in the past where it kept asking me to login. When I cleared cookies it resolved.

 

[TonnyDomains]

now I got this

Show attachment 308909

I do not have the same problems.
But the system is very slow.

 

[URL Stream]

Installment Payment Plan Update​

Inbox

Hi, We’re making an update to how contact information is managed for domains under installment payment plans. What’s changing? All domains subject to an installment payment plan will have their WHOIS/contact ID replaced with Dynadot’s contact information until all installment payments are completed. This change applies to both existing and future installment payment plans. Our Terms of Use have also been updated to reflect this change. If you have any questions, we’re here to help. All the best, Dynadot

 

[NicTraders]

I found this analysis from Dynadot very interesting. It's not hugely significant for domainers, but much more-so for those who dabble with websites (regarding SEO and AI visibility).

https://www.dynadot.com/hub/seo/how-ai-understands-domain-names

The title may be a bit misleading - it's more about optimising your brand/content for AI visibility.

 

[TonnyDomains]

I found this analysis from Dynadot very interesting. It's not hugely significant for domainers, but much more-so for those who dabble with websites (regarding SEO and AI visibility).

https://www.dynadot.com/hub/seo/how-ai-understands-domain-names

The title may be a bit misleading - it's more about optimising your brand/content for AI visibility.

Thank you for the information and the link.

 

[NameGroove]

I found this analysis from Dynadot very interesting. It's not hugely significant for domainers, but much more-so for those who dabble with websites (regarding SEO and AI visibility).

https://www.dynadot.com/hub/seo/how-ai-understands-domain-names

The title may be a bit misleading - it's more about optimising your brand/content for AI visibility.

Ai "answers" treats all gTLDs the same as com/org/net as other was also 1.7. Note even .ai and .io were 1.7

"Citation rate asks: does the extension predict whether a page gets cited? In the Otterly data, no. All four major extensions averaged 1.7."

 

[Money Consultation]

Hi,

Could you please add a manual option? Some domains, such as FindBests.com, are not recognized.

 

[AdamAba]

Dynadot asked to upload ID photo on /account/kyc_verify.html .
I am based in Europe, where providing copies or photographs of personal identification documents is generally treated as highly sensitive. I am therefore not comfortable sharing a photo of my ID with private companies unless it is strictly necessary.

I have also previously experienced a personal data breach, which makes me particularly cautious about sharing identification documents.

Could you please clarify what the consequences would be if I choose not to provide a photo of my ID? Is ID photo verification a mandatory requirement for continuing to use Dynadot, or is it only required in certain circumstances?

I work with a number of other domain registrars and do not recall being required to send a photo of my identification document directly to them. In some cases, I may have completed identity verification through a third-party verification provider instead.

If verification is required, I would also appreciate it if you could let me know whether Dynadot offers an alternative verification method, such as verification through a trusted third-party service, without directly submitting a copy of my ID to Dynadot.

 

[Skyvisum]

@Caleb Tweed ,

I got an email today and why is Dynadot suddenly requiring KYC ?I dont trust handling my sensitive information .

Do you plan to sell all data collected from customers ?

 

[wwwweb]

Do you have .in domains in your account, is this why?

 

[wwwweb]

@Caleb Tweed ,

I got an email today and why is Dynadot suddenly requiring KYC ?I dont trust handling my sensitive information .

Do you plan to sell all data collected from customers ?

Never seen a domain company ask for kyc unless you do crypto payout or something ? Seems a bit far fetched , what is reasoning for this? Will this rollout be mandatory for all Dynadot users ?

 

[NicTraders]

Dynadot's latest 'Premium auction' is coming up. Premium certainly is in the eye of the beholder:
7x .com
1x .ai
31x .as - bonus points if you know what the AS extension is for without having to look it up (and no - I didn't know!)
1x .co
1x .uk
8x .gg
259x .io
10x .je - good luck with this one too...
4x .net

https://www.dynadot.com/blog/premium-user-auctions-september-2026
This is apparently a curated list, so there clearly weren't many decent .com's sent in!

 

[Skyvisum]

Do you have .in domains in your account, is this why?

No I dont have any .in.

 

[nvdh]

Dynadot asked to upload ID photo on /account/kyc_verify.html .
I am based in Europe, where providing copies or photographs of personal identification documents is generally treated as highly sensitive. I am therefore not comfortable sharing a photo of my ID with private companies unless it is strictly necessary.

I have also previously experienced a personal data breach, which makes me particularly cautious about sharing identification documents.

Could you please clarify what the consequences would be if I choose not to provide a photo of my ID? Is ID photo verification a mandatory requirement for continuing to use Dynadot, or is it only required in certain circumstances?

I work with a number of other domain registrars and do not recall being required to send a photo of my identification document directly to them. In some cases, I may have completed identity verification through a third-party verification provider instead.

If verification is required, I would also appreciate it if you could let me know whether Dynadot offers an alternative verification method, such as verification through a trusted third-party service, without directly submitting a copy of my ID to Dynadot.

Was wondering the same. This isn't common practice and under GDPR this is considered sensitive personal data.

There's an option to pick organization too but it's a bit unclear to me what documents you need to provide there.