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So I purchased a domain on Cax.com. It has been weeks. I had reached out to seller multiple times. Long story short is I emailed Cax, Ecop, and domaining dot com. I was disappointed in all 3 levels, domaining for suggesting such a bad product.
To my surprise, Francois, emailed me back from domainingdotcom. He apologized and owned the mistake. Ironically the seller sold the domain already and never removed it from Cax. So I received a refund. And Francois went ahead and took care of the mistake by offering me a domain promotion.
While I do not have anything positive to say about Cax, I will be doing business with domainingdotcom in the future because of the great service.
To my surprise, Francois, emailed me back from domainingdotcom. He apologized and owned the mistake. Ironically the seller sold the domain already and never removed it from Cax. So I received a refund. And Francois went ahead and took care of the mistake by offering me a domain promotion.
While I do not have anything positive to say about Cax, I will be doing business with domainingdotcom in the future because of the great service.