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Dan.com stole my $

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Dan.com accepted the $ for the domain they knew they did not have. I have proof they didn't have that domain and accepted money anyway. They refunded $4,000 short for the name. They are breaking the law by not keeping your $ in secure escrow account. Instead they returned $4,000 less from different BANK, different COUNTRY, and shorted me $4,000.
I demand they return the $ I paid for the name. They held the $ for 1 week!!! and returned $4,000 short.
Dan.com is complete scam. They refusing to deal with details. I will post screen shots and proof.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
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I have monetary damages due to your negligence.

No, you have a monetary loss due to the intentional acts of a person who fraudulently listed the domain name for sale on Dan.com. Unfortunately, by going after the other party who was the victim, in terms of time and money, you probably aren't going to get much cooperation in attempting to identify the person who is actually responsible for what happened to you.

But you agreed to the following terms:

https://dan.com/terms_of_use

3.4 Parties acknowledge and agree that the Contractor cannot exercise any rights to and therefore has no influence on the actual state of the domain name, including the accessibility of the domain name offered by the Provider. Contractor does not make any guarantees or warranties with respect to the domain name. In case of a dispute with respect to the domain name, Provider and the Transferee shall resolve such dispute between themselves.

...


9.4
Except in case willful misconduct, Parties acknowledge and agree that Contractor is not in any way liable for any damages resulting from the provision of the Services or any defects in the performance of the Website and/or the secure access to the Website or parts thereof. All information on the Website is subject to typos or misspellings. For the avoidance of doubt, the Contractor is therefore not in any way liable for any damages resulting from:

a. the use of Services from the Contractor, including (but not limited to) use of Contractorโ€™s Website (including the landing pages), (active) service brokerage and transaction concerning the transfer of the domain name and other Services offered by the Contractor;

b. false or incomplete information on the Website or any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction or unauthorized access to, alteration of or use of any asset;

c. use of Third Party services or use of purchased domain names or other services via the Website, including the use of the payment services offered on the Website through Third Parties (such as Contractorโ€™s payment provider Adyen);

d. defects in the actual state, including the accessibility, of the domain names;

e. acts of Third Parties hired by the Contractor, including Third Parties that effectuate mediation or financial settlements; and

f. changes in the services of the Contractor or changes in or on the Website.

----------

Just for your reference, by stating that you are the victim of alleged "negligence", you have admitted the behavior to which you take issue was not intentional.

However, now that we have all tracked down the issue to fees charged by your bank (or by an intermediary bank used by your bank) for currency conversion, it is abundantly clear that your various claims of "money laundering" or that Dan.com somehow profited illegally by stealing your money are false. Knowing these accusations to be false, you choose to maintain them, and have not retracted them. Your choice in that regard is intentional, in contrast to the behavior of Dan.com which you allege to be merely negligent.
 
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All drama aside, there is a legitimate issue here which could have been shared more professionally by the OP. Hereโ€™s a suggestion on how the original post could have been written:

โ€œI sent a wire transfer payment to purchase a domain on Dan.com. It turns out Dan did not have the domain so they refunded my payment. The problem is that I received $4000 less than what I sent. Shouldnโ€™t the marketplace be accountable to make me whole and issue a full refund if they can not deliver the goods?โ€

And here is how Dan could have responded:

โ€œIt looks like we issued a full refund for the payment however you might have received a lower amount due to international currency conversion. Since this was not your fault, we will send you a private message to discuss how we can resolve the issueโ€

While Dan is not legally responsible to make the buyer whole in this situation, it sounds like a situation where a buyer shouldnโ€™t be penalized because they acted in good faith to purchase the domain and should expect a full refund if that purchase canโ€™t be fulfilled
 
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"You are one of dumbest lawyers in domaining."

tvN5G-1518820788-11436-list_items-9_spit-take-golden-girls.gif

Thankfully, I'm just "one of the dumbest" and not the dumbest. I'm trying to figure out who the other dumbest lawyers are. Maybe @stevanlieberman has some nominations.
 
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That's what I thought too, until two domains that I placed accidentally in .com instead of .xyz were sold. They do not verify ownership with TXT currently, they use it only to remove old listings. The name can be placed on Dan without TXT as well. However their support told me they are working on some project to start verifying. They really should, indeed.
ahhh this is a good tip.
I did not know about only verify via TXT for remove old listing.
But I think in the same road... that not are very dificult verify with same system via TXT for adding domains.
 
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Next time just buy domains with credit cards on marketplaces. If refunded, all foreign transaction fees (in fact all fees associated with that transaction) will be refunded.
 
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Congratulations Your country's central bank got $4k richer.
 
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Thankfully, I'm just "one of the dumbest" and not the dumbest. I'm trying to figure out who the other dumbest lawyers are. Maybe @stevanlieberman has some nominations.
Can I nominate myself? I def have a few thoughts but I keep losing them . . . .
 
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$4000 big money.
I think Only Problem here dan not refunded full money same account.

Thanks for sharing issues/alerts
 
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Did you know that some of the dumbest lawyers in the domain industry post on Namepros? :ROFL:

That's quite an achievement, congrats! (y)(y)(y)
You probably should ask NamePros administrators for a special badge for you avatar: ''Dumbest Lawyer'' or some similar. :ROFL::ROFL:
 
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Ok, go ahead and waste your money too..

Nobody "wasted" money in this "case" as "wasting" money is the result of an intentionally induced loss and this is not what happened here.

What presumably happened is that someone's (OP's) amount of money decreased drastically on its way back to the owner due to one or more fee(s by the payment processors + possibly exchange rate).

For me it is not clear who (DAN or OP) should be held accountable for = pay these fees as neither DAN nor the OP published a proof of what happened first (DAN's message to not pay or the OP's payment) which is the decisive part in my view.

Aside that, the point why my answer to your question includes way more than just the one sentence you quoted was to give you / others the big picture of what most probably happened - I am sorry if this picture is too big for you or if you just don't wan't to see it ...
 
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ksusha64 is not a newbie in domaining and she knew that domains can be stolen or illegally listed for sale. This is especially true for expensive domains.

But nevertheless, she transfers money, converting currency, without even asking and getting confirmation from DAN if everything is okay with the domain or not?

How much did she lose there? 2k or 4k? Well, for such a domainer as ksusha64, 4k is not a big loss and fits into the yearly losses.

On the other hand, DAN also showed itself not in the best way, leaving only 1 comment in this thread, and even that one with a threat. It was necessary to write clearly and in detail what and how happened and ask not to spoil their reputation.

This situation is not something extraordinary, it's like my sister sent me 50 cents to my Paypal to check if everything works ok, and after Paypal charged all commissions, I received 0 cents. My sister lost 50 cents, I got nothing but Paypal got 50 cents for "service".

Here is the same situation. One of the banks, or maybe both, won from this "deal", but not DAN.

I could understand a newbie, but ksusha64 knew well that a domain could be stolen and illegally put for sale, but blinded by the future benefits of resale, she transferred a big amount of money without asking a question or receiving confirmation of the availability of the domain.
 
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ksusha64 is not a newbie in domaining and she knew that domains can be stolen or illegally listed for sale. This is especially true for expensive domains.

But nevertheless, she transfers money, converting currency, without even asking and getting confirmation from DAN if everything is okay with the domain or not?

How much did she lose there? 2k or 4k? Well, for such a domainer as ksusha64, 4k is not a big loss and fits into the yearly losses.

On the other hand, DAN also showed itself not in the best way, leaving only 1 comment in this thread, and even that one with a threat. It was necessary to write clearly and in detail what and how happened and ask not to spoil their reputation.

This situation is not something extraordinary, it's like my sister sent me 50 cents to my Paypal to check if everything works ok, and after Paypal charged all commissions, I received 0 cents. My sister lost 50 cents, I got nothing but Paypal got 50 cents for "service".

Here is the same situation. One of the banks, or maybe both, won from this "deal", but not DAN.

I could understand a newbie, but ksusha64 knew well that a domain could be stolen and illegally put for sale, but blinded by the future benefits of resale, she transferred a big amount of money without asking a question or receiving confirmation of the availability of the domain.
They didn't leave the 1 comment, they've described the whole situation from their side.

We're surprised by the engagement this post is getting here and that we have to respond to this defamatory post.

Long story short:

1: The OP buys a domain on our platform and our team explicitly informs her to not send the payment yet as we want to verify the listing first.

2: The OP still wires (bank wire) the payment.

3: We cannot verify the listing and cancel the transaction before the wire has landed in our bank account.

4: We refund the buyer the exact same amount sent to us (as always...).

Sorry for the popcorn grabbers, we wish we could make it juicier for you in this slow news cycle :xf.smile:


The bank account where the funds were deposited is the same as the refunding bank account. There was no other company involved. The only external company we'll soon start working with for bank payouts is Payoneer. But that's not live for Dan sellers yet as we're in the final phase of testing before we can release that integration.
 
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Why did they not return the $ same day with same rate? I would not of lost the $

Why would you send a large amount of money like that after they told you not to send it until they verified the domain first? Even if they sent the wire back the same day, it could take up to 5 days if not longer to receive it. International wire transfer take some time. The exchange rate could be different by the time you receive the money.
 
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On the other hand, DAN also showed itself not in the best way, leaving only 1 comment in this thread, and even that one with a threat. It was necessary to write clearly and in detail what and how happened and ask not to spoil their reputation.
Please read this (whole) thread again, and find out that DAN did post more than what you're saying here. You may as well come to the conclusion that the word 'threat' fits more with OP than with DAN.
 
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