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Dan.com has requested a W9 form for US customers as part of the new 1099K requirements for the tax year of 2024. I have received a couple emails from Dan support requesting that a W9 form be submitted. They are basically asking customers to send them this form via email.
The problem is that the the W9 form contains sensitive personal information. Email is a not a secure form of transfer for this documentation. This is security risk for customers. When requesting this type of information, DAN should provide customers with a secure transfer method. This is really a liability for the customers as well as Dan/GoDaddy.
I am not comfortable and am unwilling transfer sensitive personal information this way.
@DAN.COM @LaszloSchenk @GoDaddy any comments? Can you provide your customers with a secure transfer method?
PS: I have also reached out directly to Dan.com customer support and they told me that email is the only method they currently have for transfer.
The problem is that the the W9 form contains sensitive personal information. Email is a not a secure form of transfer for this documentation. This is security risk for customers. When requesting this type of information, DAN should provide customers with a secure transfer method. This is really a liability for the customers as well as Dan/GoDaddy.
I am not comfortable and am unwilling transfer sensitive personal information this way.
@DAN.COM @LaszloSchenk @GoDaddy any comments? Can you provide your customers with a secure transfer method?
PS: I have also reached out directly to Dan.com customer support and they told me that email is the only method they currently have for transfer.
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