DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[LaszloSchenk]

@LaszloSchenk
howdy.... this is my 3rd mention of this... so it goes back a while now...
frankly, I do not understand how you see no urgency in fixing this. I mean what is the purpose of alowing people to have a public folio link, if you are going to randomly cut and cap the number of domains in it at 500.

any chance you can fix this.. or if not, then to prevent viewers of such folios from being misled with incomplete list of domains, perhaps you can consider disable this feature completely? at least for people with more than 500 domains.. so others are not affected or upset. ty.

Hi Alcy,

Thank you for the reminder.

As indicated before, the product team was made aware of and has it listed for improvement. However, we have quite a list of aspects we would like to change and prioritize them accordingly. For the time being, it is not required to deactivate it as you can personally disable your public portfolio when desired.

Have a great week!

 

[LaszloSchenk]

@DAN.COM @LaszloSchenk Got a dilemma here. 1 domain stuck in a bad deal just because of a bad registrar that doesn't allow an easy push. Buyer doesn't want to complete registering on that registrar. 2 months later I sent the auth code via DAN chat window but it seems buyer no longer cares. And now I'm stuck at this point. It's a 3-word name sold at $30 only so there's no way I would want to renew this name when the expiry date comes, but I can't sell it anywhere else because the deal is considered to be still ongoing since buyer already paid.

What can be done about this?

Good morning,

Please contact us through [email protected] or the company chat as I am unable to assist you through Namepros.

Have a great week.

 

[LaszloSchenk]

I'm confused what the purpose of "redirect" option is for. Can you please explain in simple terms as possible? What are the advantages/disadvantages and how does it affect the landing page experience for the potential buyer? Thanks

Good morning @Maxxo,

The difference is that with the redirect enabled your buyers are granted to benefits of a chat support. All users who use the redirect on average experience higher sales as their users can submit any questions they might have before purchase. In turn, our support can take their doubts away ensuring the purchase will be made.

In addition, thank you for the suggestion and aim to help us improve our platform. I will forward it to our product team of course.

Have a great week.

 

[Maxxo]

Good morning @Maxxo,

The difference is that with the redirect enabled your buyers are granted to benefits of a chat support. All users who use the redirect on average experience higher sales as their users can submit any questions they might have before purchase. In turn, our support can take their doubts away ensuring the purchase will be made.

In addition, thank you for the suggestion and aim to help us improve our platform. I will forward it to our product team of course.

Have a great week.

Hi Lazlo,

Are you aware that the chat support icon does not appear when using AdBlock, AdGuard or other ad blocking browser extensions? This seems problematic for DAN chat intended support functionality due to the fact that over 20% of internet users today use some sort of ad blocking tools.

See the stats here for % of users with ad blocking enabled...
https://www.statista.com/statistics/804008/ad-blocking-reach-usage-us/

Seems like DAN should figure out a solution to this so the chat function works regardless of ad blockers.

Thoughts on this?

 

[Maxxo]

DAN would be well positioned to surpass Flippa for domain marketplace sales if an auction option is introduced for sellers. Flippa platform has needed improvement for sometime but they seem to be focusing more on websites/business brokering than domains at this point.

 

[LaszloSchenk]

Good morning @Maxxo,

Thank you for notifying us.

We have tested several ad-blockers and the chat load on all of them. What ad-blocker are you using? It might be best to contact me directly through support. Unfortunately, we cannot cover all ad-blockers due to a variety of configurations that block the chat for example.

Looking forward to hearing from you.

 

[alcy]

@LaszloSchenk
seems u charge an extra 1-2% everytime u payout in btc.
thats on top of the 9% or the 5% (add lead)... is there truly nothing that can be done to eliminate this extra charge on your end... or to avoid confusion (and I was confused why i never get the right amount... ie: sale price minus your fee), can you mention there is extra charge for btc payout somewhere on site. ty.

p.s. can u confirm this additonal charge is not there when buyers want to pay using btc? ty.

 

[BrandCollectors.com]

Hi @DAN.COM , your seo is so powerful.. I have developed one of com but after adding it on the marketplace I am getting a bad SERP in Google. so I decided to delete it from the Dan. but I want to sell it and develop. so I need an donotfollow option for Google algorithm. is it possible?

the name is B L O K C H E I N in king

Thank you.

 

[Maxxo]

Good morning @Maxxo,

Thank you for notifying us.

We have tested several ad-blockers and the chat load on all of them. What ad-blocker are you using? It might be best to contact me directly through support. Unfortunately, we cannot cover all ad-blockers due to a variety of configurations that block the chat for example.

Looking forward to hearing from you.

Hi Lazlo,

Using AdGuard AdBlocker (adguard.com) browser extensions. Tested with chrome, firefox and edge. I don't think I have a custom filter that's blocking it. Just using default popular filters. They likely have a "whitelist" exception request feature for devs on their site. Not sure. Hope this helps.

 

[LaszloSchenk]

Hi Lazlo,

Using AdGuard AdBlocker (adguard.com) browser extensions. Tested with chrome, firefox and edge. I don't think I have a custom filter that's blocking it. Just using default popular filters. They likely have a "whitelist" exception request feature for devs on their site. Not sure. Hope this helps.

Good morning @Maxxo,

Thank you for the detailed information. I will forward it to our product team for review. I am sure this will help to create a better picture of the situation.

Have a great day!

 

[LaszloSchenk]

Hi @DAN.COM , your seo is so powerful.. I have developed one of com but after adding it on the marketplace I am getting a bad SERP in Google. so I decided to delete it from the Dan. but I want to sell it and develop. so I need an donotfollow option for Google algorithm. is it possible?

the name is B L O K C H E I N in king

Thank you.

Good morning @BrandCollectors.com,

Thank you for reaching out.

Could you please send a detailed description to me directly? We need more information in order to see if we can be of assistance to you.

Looking forward to hearing from you.

 

[Martin Andrews]

Hi, I have recently noticed that only 42 of my Domains show on my profile, out of the 50 that I have. These domains are also unsearchable on Dan. Anyone else had this issue.

Thanks

 

[domeen]

Hi, I have recently noticed that only 42 of my Domains show on my profile, out of the 50 that I have. These domains are also unsearchable on Dan. Anyone else had this issue.

Thanks

I have noticed if you update domains in your account, for example, price, then they disappear from the search for 30 minutes or so. They come back after some time.

 

[Martin Andrews]

I have noticed if you update domains in your account, for example, price, then they disappear from the search for 30 minutes or so. They come back after some time.

Ah thank you Domeen. This must be the reason.

 

[kam]

Hi Embrand,

Here's some details from our blog post about the network:

Show attachment 144665

I am interested in the API.
I found the information about how to use the API here,
https://github.com/Undeveloped/api
But I can't find the Authorization token in my account.
Where Can I get my Authorization token? Do I also need to send a request to while list my IP before using it?

 

[Maxxo]

DAN would be well positioned to surpass Flippa for domain marketplace sales if an auction option is introduced for sellers. Flippa platform has needed improvement for sometime but they seem to be focusing more on websites/business brokering than domains at this point.

Not too far a stretch from "best offers" to "bids" on a domain with minimum offer price set.

 

[Nikhil Jain]

Dear team,

Under seller dashboard, earlier when we used to single click onto the buy now or make offer price box of a domain, the typing cursor used to come up directly in that text box.

But since yesterday, upon single click on price boxes, the text box enables, and after that we have to again do a single click in order to get the typing cursor in the text box, and that experience is taking time when deal with bulk of domains.

Please look into this and help get this resolved at the earliest.

Thanks.

 

[LaszloSchenk]

I am interested in the API.
I found the information about how to use the API here,
https://github.com/Undeveloped/api
But I can't find the Authorization token in my account.
Where Can I get my Authorization token? Do I also need to send a request to while list my IP before using it?

Good morning @kam,

Not at all. You can reach out to our support in order to get your private token.

Have a great day!

 

[LaszloSchenk]

Dear team,

Under seller dashboard, earlier when we used to single click onto the buy now or make offer price box of a domain, the typing cursor used to come up directly in that text box.

But since yesterday, upon single click on price boxes, the text box enables, and after that we have to again do a single click in order to get the typing cursor in the text box, and that experience is taking time when deal with bulk of domains.

Please look into this and help get this resolved at the earliest.

Thanks.

Dear @Nikhil Jain,

Thank you for notifying us.

It however still is not fully clear to me. Could you send me a private message with some print screens showing what you are referring to?

 

[alcy]

@LaszloSchenk
can anything be done about the extra fees we pay you for btc payouts? ty.