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DAN.COM Domain Marketplace (Official Thread)

Located in Domain Marketplace Reviews, started by Reza, Aug 7, 2019

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  1. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @alcy,

    My apologies for the confusion and wording. When processing international wires all banks use intermediary banks. However, as a payment issuer, we do not control the intermediary bank used or the charges made by them. This is why it is not covered by us.

    Have a great week.
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. td11

    td11 Established Member

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    My registrar is Openprovider. Here under screenshot of the error. When I use Denic's nameserver check page also shows error. Below also screenshot of that test.

    457645.png
    65373567.JPG
     
    Last edited: Jun 22, 2020
  3. alcy

    alcy Top Contributor VIP

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    its there...i think 4-5%

    but i dont get it. if they do not take paypal over 2k from buyers,,, how come they payout over 2k to sellers? and why this fee? @LaszloSchenk
     
  4. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @td11,

    Thank you for your response.

    Our product team informed me that you would have to check the ownership checkbox. When it is checked you need to include the 3rd ownership verification nameserver. If the box is unchecked within your registrar the 3rd nameserver should be excluded.

    Do let me know if this solves the problem for you.
     
  5. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning,

    It is quite simple. As a buyer, you can use any desired payment method. If a buyer pays through BTC you can still receive a bank wire or Paypal payout. The payment method chosen is of no influence on your payout options. As a seller, you simply indicate if you want to receive either a:
    • Bank wire payout
    • BTC payout
    • Paypal payout
    We do not limit our users in this case. As you can see, you can sell a domain for $5000 which could be paid through BTC for example. When you prefer a payout in Paypal we can facilitate that but the cost to process it through Paypal would become too high to render it feasible for us. This is why we state that all desired Paypal payouts above the $2000 come at the increased commission.

    Best regards,
     
  6. td11

    td11 Established Member

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    It is checked. I always use this verification. I use 3rd ownership verification nameserver but it does not work. If I only use ns1.dan.com and ns2.dan.com it doesn't work either.

    BUT when I uncheck, ns1.dan.com and ns2.dan.com works. So the problem is caused when de checkbox is checked.
     
  7. alcy

    alcy Top Contributor VIP

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    ok ty
    can u list here or link us to all yer commissions levels vs payouts? ty
     
  8. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @td11,

    Have you attempted to remove the 3rd nameserver when the box is checked and wait for 24 hours? It still needs time to resolve in that case. Preferably you re-add the NS1.DAN.COM and NS2.DAN.COM after checking the ownership box.

    Best regards,
     
  9. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Good morning @alcy,

    There is no link for the commissions as we only have two:
    - 9% commission for standard transactions
    - 5% commission for imported transactions

    When it comes to payouts we have no caps with the exception of Paypal as you know. As mentioned there is a 4% increase for all payouts above the $2000.

    Best regards,
     
  10. td11

    td11 Established Member

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    I can't even add the 3rd name server to .de domain names. For example I also have ctn.de which nameservers are ns1.dan.com and ns2.dan.com and I cannot add the verification nameserver.

    You can go to this site and test it:
    https://www.denic.de/en/service/tools/nast/
     
  11. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    Dear Dan.

    Your new dude named Michael in Dacula, US, refused to submit a serious offer on a domain I wanted to negotiate for. If that is how you do business I'm sorry to say thank you, bye bye, good luck.

    As a seller I want to know my offers, and as a buyer I want offers to come through.

    Not everyone treats BIN as the be all, end all. You should know that.

    Also, it would be great if your new support dudes answered requests in a timely fashion.

    "Conversation with DAN.COM
    Started on June 24, 2020 at 03:44 PM Europe/Amsterdam time CEST (GMT+0200)
    ---
    03:44 PM | : Please submit an offer of $1500 on xxxx to the seller.
    04:08 PM | Michael from DAN.COM: Hi,
    Thanks for reaching out.
    We are the facilitators of this marketplace so we do not own the domain you are interested in. Therefore, we do not dictate the asking price for this domain.
    I have looked into the sellers account in order to help you secure this domain. The seller has disabled the option to make an offer. This is a clear indication that he/she is not willing to negotiate the price and will only sell this domain for the given asking price. This is often done by sellers with domains that already receive a lot of inquiries. 
    In addition, I’m afraid your offer is only 25% of the asking price and therefore does not rise to the level of the seller’s attention. If you prefer, I could submit a Buy Now offer to the seller on your behalf at a 10% discount. 
    The seller has also enabled payments via monthly installments, is this something you'd be interested in?
    Let me know how you'd like to proceed.
    Thanks,
    04:27 PM | : Michael,
    Nice to meet you. New face. I’ll just submit it directly to the seller then.
    (I have previously both sold and offered to buy well under BIN on Dan.com)
    (And please don’t explain stuff unless I ask a question, I don’t like that at all)
    /

    24 juni 2020 kl. 16:10 skrev Michael from DAN.COM <[email protected]>:

    04:50 PM | Michael from DAN.COM: Hi Sten,
    Thanks for you message, nice to meet you as well.
    Have a great day,
    05:12 PM | : Michael,
    By your answer, is it safe to say that if someone offers $1500 for a $5000 BIN domain of mine - I won’t know about it?
    /

    24 juni 2020 kl. 16:53 skrev Michael from DAN.COM <[email protected]>:

    Hi ,
    Thanks for you message, nice to meet you as well.
    Have a great day,
    08:07 PM | : 👆
    ---
    Exported from DAN.COM on June 24, 2020 at 08:28 PM Europe/Amsterdam time CEST (GMT+0200)"
     
    Last edited: Jun 24, 2020
  12. tonyk2000

    tonyk2000 Top Contributor VIP ★★★★★★★★★★

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    IMO it is what it should be. As a seller, IF I set bin and disabled offers - then I do not want to receive offers.
    So, the rep. did the job correctly! Other markerplaces may have different policies, and yes, other marketplaces already - on various occasions - wasted my (sellers) time transferring (and manually processing) offers for pure BIN domains. On a side note, if I am acting as a buyer - then in many cases I would be very careful submitting offers to fellow domainers... Some sellers tend to increase the price as the result, instead of negotiating ;().
     
    Last edited: Jun 24, 2020
  13. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    If you are a marketplace I certainly understand the logic. Not as a user of it though. My new acquisitions go on DAN. If they don't even relay ballpark starting offers because the listing is a BIN...

    BIN is an emphasized pricetag. Not a "go f**k yourself" if you want to make an offer.

    It's another thing if the seller explicitly states that they don't want offers. That is OK. Referring to the BIN as a reason not to relay an offer is bad all around. Lazy.
     
    Last edited: Jun 24, 2020
  14. carob

    carob Top Contributor VIP ★★★★★★★★★★

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    Just list the domain as BIN with no minimum offer and then anyone can send you an offer or buy at the BIN. The choice to allow or not allow offers is down to the seller.

    Settings at Sedo are similar.

    Many low offers at Afternic never get relayed to the seller.

    If you set a minimum offer at Uniregistry and someone does not meet that, they send them to the make offer page where they have to meet the minimum to make an offer.
     
    Last edited: Jun 24, 2020
  15. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    I'm not the lister, I'm the buyer.
     
  16. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    I think it sucks and if I don't get a satisfactory explanation I'm ditching DAN. The only reason in my mind not to relay a serious offer (except if the seller is aware that they are not receiving ballpark starting offers because of some pricing setting they may not understand) is if you don't like business.
     
  17. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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  18. carob

    carob Top Contributor VIP ★★★★★★★★★★

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    You can send an offer via WHOIS to the registrant, or see if the domain is listed on another platform, but as said, other platforms also let sellers refuse to accept offers, or set a floor level for offers.
     
  19. boker

    boker Top Contributor VIP

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    I may be wrong, but I was under the impression that you have just over 5k domains and all of them are listed at Squadhelp....if it's that right, it will be very hard to 'ditching' Dan, if you are not really with them. You are upset that they didn't passed your offer to the seller, but the default setting at the beginning is set to BIN with 'make offer', so if that is changed, than the seller knew what he was doing and he doesn't want offers under his price.
     
    Last edited: Jun 24, 2020
  20. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    You have no obligation to accept anything. You have no obligation to sell below asking price. You have no obligation to even set a price. But when you do - with domain names in general - fact is it's not much more than an indication.

    If you want business, and if you want data for your business, you listen and respond if a buyer is in the ballpark with a starting offer. You can respond "no way", that's fine.

    And for sure, if you are a m a r k e t p l a c e that should be a priority. Unless as I say the seller has explicitly forbidden offers. (Which I would get if it was a monster domain that gets an unbearable amount of low-ballers). I would have sold this name for 2k any day of the week. I make a living selling domains. I price them and forget them. Sometimes I buy them too. If I can get an offer through.

    And if a serious offer comes in, I WANT TO KNOW. I can still say no you know.
     
  21. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    I have 724 domains on DAN boker. I will remove all of them, and I will never recommend anyone to use DAN if their brokers refuse to relay serious offers. As a buyer and a seller and a broker.
     
    Last edited: Jun 24, 2020
  22. boker

    boker Top Contributor VIP

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    You know better, but I remember a post from a few months ago where you were saying that you have just over 5k domains...and checking your SH portofolio, you had just over 5k there, so I was guessing that all are with them...the 724 are the new acquisitions from the past few months?
     
  23. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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  24. FolioTeam

    FolioTeam AMDB.tv VIP

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    The seller disabled the make offer option so the name is basically listed as BIN with no make offer.

    Some sellers continually get some offers that aren't within 50-80% of their ask. So, to stop those offers from coming in, they either disable the make offer option and stick with BINs or set high minimum offers.

    OP should understand that it's not everyone that has the energy that goes into the back and forth of make offers. Hence, the no-hassle BIN. That way, they are only notified when a sale is in the bag
     
    Last edited: Jun 24, 2020
  25. trelgor

    trelgor Established Member ICA Member ★★★★★★★★★★

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    If you have no energy for sales - do something else please.
     

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