DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[trelgor]

Dear Dan.

Your new dude named Michael in Dacula, US, refused to submit a serious offer on a domain I wanted to negotiate for. If that is how you do business I'm sorry to say thank you, bye bye, good luck.

As a seller I want to know my offers, and as a buyer I want offers to come through.

Not everyone treats BIN as the be all, end all. You should know that.

Also, it would be great if your new support dudes answered requests in a timely fashion.

"Conversation with DAN.COM
Started on June 24, 2020 at 03:44 PM Europe/Amsterdam time CEST (GMT+0200)
---
03:44 PM | : Please submit an offer of $1500 on xxxx to the seller.
04:08 PM | Michael from DAN.COM: Hi,
Thanks for reaching out.
We are the facilitators of this marketplace so we do not own the domain you are interested in. Therefore, we do not dictate the asking price for this domain.
I have looked into the sellers account in order to help you secure this domain. The seller has disabled the option to make an offer. This is a clear indication that he/she is not willing to negotiate the price and will only sell this domain for the given asking price. This is often done by sellers with domains that already receive a lot of inquiries. 
In addition, I’m afraid your offer is only 25% of the asking price and therefore does not rise to the level of the seller’s attention. If you prefer, I could submit a Buy Now offer to the seller on your behalf at a 10% discount. 
The seller has also enabled payments via monthly installments, is this something you'd be interested in?
Let me know how you'd like to proceed.
Thanks,
04:27 PM | : Michael,
Nice to meet you. New face. I’ll just submit it directly to the seller then.
(I have previously both sold and offered to buy well under BIN on Dan.com)
(And please don’t explain stuff unless I ask a question, I don’t like that at all)
/

24 juni 2020 kl. 16:10 skrev Michael from DAN.COM <[email protected]>:

04:50 PM | Michael from DAN.COM: Hi Sten,
Thanks for you message, nice to meet you as well.
Have a great day,
05:12 PM | : Michael,
By your answer, is it safe to say that if someone offers $1500 for a $5000 BIN domain of mine - I won’t know about it?
/

24 juni 2020 kl. 16:53 skrev Michael from DAN.COM <[email protected]>:

Hi ,
Thanks for you message, nice to meet you as well.
Have a great day,
08:07 PM | :
---
Exported from DAN.COM on June 24, 2020 at 08:28 PM Europe/Amsterdam time CEST (GMT+0200)"

 

[tonyk2000]

I have looked into the sellers account in order to help you secure this domain. The seller has disabled the option to make an offer.

IMO it is what it should be. As a seller, IF I set bin and disabled offers - then I do not want to receive offers.
So, the rep. did the job correctly! Other markerplaces may have different policies, and yes, other marketplaces already - on various occasions - wasted my (sellers) time transferring (and manually processing) offers for pure BIN domains. On a side note, if I am acting as a buyer - then in many cases I would be very careful submitting offers to fellow domainers... Some sellers tend to increase the price as the result, instead of negotiating ;().

 

[trelgor]

If you are a marketplace I certainly understand the logic. Not as a user of it though. My new acquisitions go on DAN. If they don't even relay ballpark starting offers because the listing is a BIN...

BIN is an emphasized pricetag. Not a "go f**k yourself" if you want to make an offer.

It's another thing if the seller explicitly states that they don't want offers. That is OK. Referring to the BIN as a reason not to relay an offer is bad all around. Lazy.

 

[carob]

If you are a marketplace I certainly understand the logic. Not as a user of it though. My new acquisitions go on DAN. If they don't even relay ballpark starting offers because the listing is a BIN...

It's another thing if the seller explicitly states that they don't want offers. That is OK. Referring to the BIN as a reason not to relay an offer is bad all around. Lazy.

Just list the domain as BIN with no minimum offer and then anyone can send you an offer or buy at the BIN. The choice to allow or not allow offers is down to the seller.

Settings at Sedo are similar.

Many low offers at Afternic never get relayed to the seller.

If you set a minimum offer at Uniregistry and someone does not meet that, they send them to the make offer page where they have to meet the minimum to make an offer.

 

[trelgor]

I'm not the lister, I'm the buyer.

 

[trelgor]

I think it sucks and if I don't get a satisfactory explanation I'm ditching DAN. The only reason in my mind not to relay a serious offer (except if the seller is aware that they are not receiving ballpark starting offers because of some pricing setting they may not understand) is if you don't like business.

 

[trelgor]

24h.

 

[carob]

I think it sucks and if I don't get a satisfactory explanation I'm ditching DAN. The only reason in my mind not to relay a serious offer (except if the seller is aware that they are not receiving ballpark starting offers because of some pricing setting they may not understand) is if you don't like business.

You can send an offer via WHOIS to the registrant, or see if the domain is listed on another platform, but as said, other platforms also let sellers refuse to accept offers, or set a floor level for offers.

 

[boker]

If you are a marketplace I certainly understand the logic. Not as a user of it though. My new acquisitions go on DAN. If they don't even relay ballpark starting offers because the listing is a BIN...

BIN is an emphasized pricetag. Not a "go f**k yourself" if you want to make an offer.

It's another thing if the seller explicitly states that they don't want offers. That is OK. Referring to the BIN as a reason not to relay an offer is bad all around. Lazy.

I may be wrong, but I was under the impression that you have just over 5k domains and all of them are listed at Squadhelp....if it's that right, it will be very hard to 'ditching' Dan, if you are not really with them. You are upset that they didn't passed your offer to the seller, but the default setting at the beginning is set to BIN with 'make offer', so if that is changed, than the seller knew what he was doing and he doesn't want offers under his price.

 

[trelgor]

You have no obligation to accept anything. You have no obligation to sell below asking price. You have no obligation to even set a price. But when you do - with domain names in general - fact is it's not much more than an indication.

If you want business, and if you want data for your business, you listen and respond if a buyer is in the ballpark with a starting offer. You can respond "no way", that's fine.

And for sure, if you are a m a r k e t p l a c e that should be a priority. Unless as I say the seller has explicitly forbidden offers. (Which I would get if it was a monster domain that gets an unbearable amount of low-ballers). I would have sold this name for 2k any day of the week. I make a living selling domains. I price them and forget them. Sometimes I buy them too. If I can get an offer through.

And if a serious offer comes in, I WANT TO KNOW. I can still say no you know.

 

[trelgor]

I may be wrong, but I was under the impression that you have just over 5k domains and all of them are listed at Squadhelp....if it's that right, it will be very to 'ditching' Dan, if you are not really with them. You are upset that they didn't passed your offer to the seller, but the default setting at the beginning is set to BIN with 'make offer', so if that is changed, than the seller knew what he was doing and he doesn't want offers under his price.

I have 724 domains on DAN boker. I will remove all of them, and I will never recommend anyone to use DAN if their brokers refuse to relay serious offers. As a buyer and a seller and a broker.

 

[boker]

I ihave 724 domains on DAN boker.

You know better, but I remember a post from a few months ago where you were saying that you have just over 5k domains...and checking your SH portofolio, you had just over 5k there, so I was guessing that all are with them...the 724 are the new acquisitions from the past few months?

 

[trelgor]

Yes.

 

[FolioTeam]

I may be wrong, but I was under the impression that you have just over 5k domains and all of them are listed at Squadhelp....if it's that right, it will be very hard to 'ditching' Dan, if you are not really with them. You are upset that they didn't passed your offer to the seller, but the default setting at the beginning is set to BIN with 'make offer', so if that is changed, than the seller knew what he was doing and he doesn't want offers under his price.

The seller disabled the make offer option so the name is basically listed as BIN with no make offer.

Some sellers continually get some offers that aren't within 50-80% of their ask. So, to stop those offers from coming in, they either disable the make offer option and stick with BINs or set high minimum offers.

OP should understand that it's not everyone that has the energy that goes into the back and forth of make offers. Hence, the no-hassle BIN. That way, they are only notified when a sale is in the bag

 

[trelgor]

If you have no energy for sales - do something else please.

 

[Windoms]

If you have no energy for sales - do something else please.

You want to offer $1500 on a domain name.
The seller listed the domain for $5000 and has disabled offers.

I disable offers, it means I dont want DAN to bother me with people's offers.

End of conversation.

 

[boker]

If you have no energy for sales - do something else please.

There are tons of domainers who set a price and who will not loose time with negotiations...you either like the price or not, that doesn't mean they will not sell, the only thing is they set the BIN as minimum price, so it's no point to loose time talking about anything else, you hit the BIN or not. If I recall correctly, sedo, afternic and most of the others are doing the same, so you should know better than most of us.

 

[trelgor]

They are not doing the Rick Schwartz maneuver of sizing the buyer up. "Oh, so you are Apple huh, this is getting expensive". They put a bin in the XXXX range for gods sake. Not listening to bids in the XXXX range is mindless if you want to make sales. Not relaying bids is also mindless. I see so many deals fall apart because of it. It's plain bad business. Some opportunities never come back. You can still deflect lowballer-mania. But if you have a serious buyer - you don't just close the door. It's everything I don't like. All of it. It's the cause of the buyer frustration that gives domaining a bad rep.

 

[trelgor]

For the record, nearly all my domains are BIN. I still deflect a lot of offers (But not on DAN it would seem). If I did not I would undersell, particularly because they are BIN. BUT. I am always looking for a way to close and make it work. ”How about this”? ”What if”? It’s the friggin’ foundation of trade.

The other end of the spectrum is equally bad. Jumping at any offer and undermining yourself and the industry.

 

[Domain_savvy]

BIN is a BIN. He even gave you a hint that your offer is 25% so you know what it cost.